JACQUELINE DE LA ROSA
San Jose,CA
Summary
Friendly Day Porter with commitment to delivering excellent guest experiences. Takes thorough approach to cleaning and maintaining properties.
Overview
7
7
years of professional experience
Work History
EXPERIENCE Receptionist
Hope Services Location
10.2016 - 07.2017
- Welcomed visitors and customers in a professional and friendly manner, providing knowledgeable assistance
- Maintained a clean and inviting reception area to create a positive first impression
- Managed appointments, communicated with clients, and updated client records
- Operated the central telephone system, directing calls efficiently
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Managed time efficiently in order to complete all tasks within deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Excellent communication skills, both verbal and written.
Janitor
ABM Industries Incorporated
04.2017 - 05.2018
- Executed cleaning and disinfection of restrooms, ensuring high hygiene standards
- Followed strict procedures for the safe use of chemical cleaners and power equipment to preserve the integrity of floors and fixtures
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Kept building spaces premises clean inside and outside.
- Handled spills, accidents and other cleaning emergencies to maintain cleanliness standards throughout assigned shift.
- Emptied trash cans and recycling bins to keep building clean and free of germs.
Floor Stocker
Target Corporation Location
10.2018 - 12.2018
- Responsible for stocking shelves, racks, and tables with new merchandise
- Received, unpacked, and labeled merchandise with codes for identification
- Assisted customers with product inquiries and provided exceptional service
- Picked and packed order items.
- Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
- Stocked shelves, racks and cases with new or transferred merchandise.
- Stocked designated items on shelves, end caps and displays.
- Labeled products, rotated stock and fronted merchandise for appealing display.
Janitor
RRRR Janitorial
San Jose, CA
01.2020 - 09.2021
- Split this text into meaningful sentences managed, and organized janitorial supplies and equipment
- Maintained a safe and sanitary work environment, adhering to health and safety regulations
- Performed various cleaning tasks, including dusting, sweeping, vacuuming, mopping, and restroom maintenance
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Kept building spaces premises clean inside and outside.
- Responded immediately to calls from personnel to clean up spills and wet floors.
- Handled spills, accidents and other cleaning emergencies to maintain cleanliness standards throughout assigned shift.
- Checked in and stocked inventory throughout facility.
- Followed safety protocols and safe use of protective gear to prevent injury to self and others.
- Deep cleaned or replaced flooring, performing stripping, sealing and finishing tasks.
Day Porter
Metro Services Group
Menlo Park, CA
09.2021 - Current
- Communicated with coworkers and managers about completed duties.
- Operated vacuums and floor polishers to avoid malfunctions and expensive repairs.
- Completed sweeping, mopping, and window-cleaning.
- Cleaned and organized building areas as required.
- Greeted guests with warmth and professionalism for friendly, helpful service.
- Straightened up common areas, removed trash and wiped down surfaces to maintain welcoming environment.
- Trained and supervised new staff members on baggage handling procedures.
Education
High School Diploma -
Yerba Buena High School
06.2007
Skills
- Team Work
- Communication
- Punctual
- Customer Service
- Strong Work Ethic
Languages
English
Native or Bilingual
Timeline
Day Porter
Metro Services Group
09.2021 - Current
Janitor
RRRR Janitorial
01.2020 - 09.2021
Floor Stocker
Target Corporation Location
10.2018 - 12.2018
Janitor
ABM Industries Incorporated
04.2017 - 05.2018
EXPERIENCE Receptionist
Hope Services Location
10.2016 - 07.2017
High School Diploma -
Yerba Buena High School