Overview
Work History
Education
Skills
Activities
Languages
Timeline
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Jacqueline De La Torre

El Paso,TX

Overview

7
7
years of professional experience

Work History

Transaction Processor

Conduent
El Paso, Texas
08.2021 - Current

Adaptable and detail-oriented professional with experience accurately processing transactions using specialized software, ensuring procedural compliance, and supporting efficient workflows. Versatile in both customer service and healthcare administration, with skills in training new team members, monitoring operations, identifying irregularities, and verifying insurance coverage and claims.

Receptionist

H&r Block
El Paso, Texas
02.2021 - 04.2021

Highly efficient in managing front desk operations, including greeting visitors and directing them to the appropriate personnel with professionalism and speed. Skilled in handling high-volume, multi-line phone systems and scheduling appointments to optimize daily workflow. Experienced in updating and maintaining accurate client records, ensuring seamless administrative support and customer service.

Work Study

El Paso Community College - Rio Grande Campus
El Paso, Texas
09.2018 - 03.2020

Organized and detail-oriented professional with experience managing front desk responsibilities and ensuring smooth visitor interactions. Proficient in typing, filing, scanning, and faxing documents with accuracy and efficiency to support daily administrative operations. Demonstrates strong attention to detail and consistency in maintaining organized records and document workflows.

Education

Associate of Applied Science - Health Information Management

El Paso Community College
El Paso, TX
05-2024

High School Diploma -

Irvin High School
El Paso, TX
06-2018

Skills

  • Software proficiency
  • Customer support
  • Multi-tasking
  • Time management
  • Team collaboration
  • Record keeping

Activities

Health Information Management Club

Secretary 08/2023- 05/2024

Efficiently captured and transcribed accurate meeting minutes to ensure clear documentation of decisions and action items. Managed internal and external communications, including drafting emails, distributing memos, and responding to inquiries in a timely and professional manner. Organized and maintained information systems, coordinated meetings and schedules, and supported overall office management to ensure smooth daily operations and effective team collaboration. 

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Timeline

Transaction Processor

Conduent
08.2021 - Current

Receptionist

H&r Block
02.2021 - 04.2021

Work Study

El Paso Community College - Rio Grande Campus
09.2018 - 03.2020

Associate of Applied Science - Health Information Management

El Paso Community College

High School Diploma -

Irvin High School
Jacqueline De La Torre