Adaptable and detail-oriented professional with experience accurately processing transactions using specialized software, ensuring procedural compliance, and supporting efficient workflows. Versatile in both customer service and healthcare administration, with skills in training new team members, monitoring operations, identifying irregularities, and verifying insurance coverage and claims.
Highly efficient in managing front desk operations, including greeting visitors and directing them to the appropriate personnel with professionalism and speed. Skilled in handling high-volume, multi-line phone systems and scheduling appointments to optimize daily workflow. Experienced in updating and maintaining accurate client records, ensuring seamless administrative support and customer service.
Organized and detail-oriented professional with experience managing front desk responsibilities and ensuring smooth visitor interactions. Proficient in typing, filing, scanning, and faxing documents with accuracy and efficiency to support daily administrative operations. Demonstrates strong attention to detail and consistency in maintaining organized records and document workflows.
Health Information Management Club
Secretary 08/2023- 05/2024
Efficiently captured and transcribed accurate meeting minutes to ensure clear documentation of decisions and action items. Managed internal and external communications, including drafting emails, distributing memos, and responding to inquiries in a timely and professional manner. Organized and maintained information systems, coordinated meetings and schedules, and supported overall office management to ensure smooth daily operations and effective team collaboration.