Results-oriented professional with a robust background in retail operations and community advocacy. Skilled in effective communication, event coordination, and employee development, contributing to increased customer satisfaction and business visibility.
Overview
21
21
years of professional experience
Work History
Business Owner
Pandemonium Boutique
Babylon, NY
01.2005 - Current
Managed daily operations of a fashion retail store.
Developed and executed marketing strategies to attract customers.
Oversaw inventory management and product selection processes.
Trained and supervised staff on customer service best practices.
Maintained financial records and managed budgeting activities.
Built relationships with vendors to secure quality merchandise.
Designed visual merchandising displays to enhance store appeal.
Handled customer inquiries and resolved issues effectively.
Kept records for production, inventory, income, and expenses.
Oversaw daily operations of the business and provided guidance when needed.
Determined pricing for products or services based on costs and competition.
Promoted business on social media platforms to maximize brand identity and generate revenue.
Interviewed, trained, and supervised employees.
Monitored cash flow to ensure proper budgeting of resources.
Managed operations budgeting, accounts payable, and accounts receivable and payroll.
Conferred with customers to understand needs and finalize purchase orders.
Resolved issues quickly through meticulous research and quick decision-making.
Created a customer service policy to ensure customers were satisfied with products or services.
Conducted regular meetings with employees to review progress towards company goals.
Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
President
Babylon Village Chamber Of Commerce
Babylon, New York
01.2018 - 12.2023
Spearheaded strategic initiatives to drive local business growth and community engagement.
Coordinated events that promoted local commerce and increased community visibility.
Advocated for member interests through effective communication and representation.
Cultivated partnerships with local government and organizations to facilitate collaborative projects.
Collaborated with Village of Babylon Government Offices and officials to enhance community relations.
Skills
Inventory management and visual merchandising
Marketing strategy and budget management
Customer relationship management
Event coordination and problem solving
Strategic planning and conflict resolution
Employee development and customer service
Effective communication
Problem solving
Teamwork and collaboration
Goal oriented
Strong work ethic
Accomplishments
In the past 20 years I have been awarded multiple proclamations from the Town of Babylon and The Village of Babylon, The Town Supervisor of Babylon, The Mayor of Babylon Village, and several Congressmen and County Legislators for my part in creating events, supporting multiple non profit organizations and bringing 10's of thousands of people to Babylon for events, shopping and dining. Created a Pop-Up Event for 5 years and still are for P.S. I Love You Day which promotes kindness, mental health awareness, and unity in communities across Long Island and beyond. This is a national movement that started right here on Long Island.