Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jacqueline Dixon

Chicago,IL

Summary

Adept Medical Assistant with a proven track record at acw orland park clinic, excelling in patient-focused care and medical office administration. Demonstrated ability to enhance operational efficiency and patient satisfaction through effective inventory management and clinical documentation. Skilled in conducting basic laboratory tests and streamlining patient registration processes, contributing significantly to improved patient population outcomes.

Overview

15
15
years of professional experience

Work History

Medical Assistant

acw orland park clinic
Orland Park, IL
09.2016 - 02.2025
  • Positioned patients properly during examination or treatment for comfort and safety.
  • Communicated with pharmacies for prescription refills on behalf of supervising physician.
  • Kept facility stocked with necessary supplies, equipment and instruments.
  • Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
  • Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
  • Scheduled appointments for patients via phone and in person.
  • Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
  • Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
  • Registered new patients into practice management software program accurately entering demographic information.
  • Monitored vital signs of hospitalized patients throughout their stay at the hospital or clinic setting.
  • Documented notes during patient visits.
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
  • Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
  • Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
  • Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
  • Oversaw patient registration, insurance verification, form completion and appointment scheduling to maintain operational efficiency.
  • Answered phones, scheduled appointments, greeted patients and ordered supplies.
  • Ensured that all instruments used during exams were cleaned properly after each use according to established protocols.

Medical Assistant

advocate medical group
South Holland, IL
09.2015 - 08.2016
  • Communicated with pharmacies for prescription refills on behalf of supervising physician.
  • Positioned patients properly during examination or treatment for comfort and safety.
  • Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
  • Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
  • Scheduled appointments for patients via phone and in person.
  • Documented notes during patient visits.
  • Administered injections, medications and treatments as directed by the physician.
  • Answered phones, scheduled appointments, greeted patients and ordered supplies.
  • Contacted pharmacies to submit and refill patients' prescriptions.
  • Explained treatment procedures and physicians' instructions.
  • Measured vital signs and took medical histories to prepare patients for examination.
  • Collected, labeled and stored laboratory specimens properly prior to testing.
  • Administered medications under physician's supervision.
  • Operated x-ray and electrocardiogram (EKG) to administer diagnostic tests.
  • Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
  • Collected samples from patients for laboratory testing purposes.
  • Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
  • Prepared treatment rooms for patient examinations.
  • Responded to patient callbacks and phone-in prescription refill requests.
  • Filed insurance claims forms in accordance with applicable regulations.
  • Organized patient charts before each day's clinic sessions began.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

Medical Assistant

dr b radfar
South Holland, IL
07.2010 - 09.2015
  • Communicated with pharmacies for prescription refills on behalf of supervising physician.
  • Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
  • Supported administrative staff by processing payments.
  • Kept facility stocked with necessary supplies, equipment and instruments.
  • Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
  • Scheduled appointments for patients via phone and in person.
  • Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
  • Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
  • Conducted patient interviews to gather health history, vital signs and information about current medical issues.
  • Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
  • Assisted back office patient processes to reduce office wait times.
  • Contacted medical facilities to schedule patients for admission.

Education

Medical Asst - Med Asst

Stand Brown
Tinley Park, IL
06-2010

High School Diploma -

Percy L Julian
Chicago, IL
06-1988

Skills

  • Medical office administration
  • Patient-focused care
  • Clinical documentation
  • Medical procedures
  • Inventory and supply management
  • Data entry
  • Appointment setting
  • Valid [state] driver's license

Timeline

Medical Assistant

acw orland park clinic
09.2016 - 02.2025

Medical Assistant

advocate medical group
09.2015 - 08.2016

Medical Assistant

dr b radfar
07.2010 - 09.2015

Medical Asst - Med Asst

Stand Brown

High School Diploma -

Percy L Julian

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Jacqueline Dixon