Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jacqueline Dixon

Chicago,IL

Summary

Dynamic Medical Assistant with extensive experience at Advocate Medical Group, excelling in patient education and vital signs measurement. Proven ability to enhance patient care processes and efficiently manage appointment scheduling. Skilled in electronic health records and medical billing, consistently ensuring compliance with regulations while fostering a compassionate environment for patients.

Overview

14
14
years of professional experience

Work History

Medical Assistant

Acw Orland park clinic
Orland Park, Illinois
09.2016 - 02.2025
  • Assisted healthcare providers with patient examinations and medical procedures.
  • Managed patient appointments and maintained accurate scheduling systems.
  • Prepared examination rooms by cleaning and stocking necessary supplies.
  • Recorded patient histories and vital signs during office visits.
  • Educated patients on treatment plans and medication instructions.
  • Collaborated with team members to enhance patient care processes.
  • Maintained confidentiality of patient records in compliance with regulations.
  • Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
  • Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
  • Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
  • Measured vital signs and took medical histories to prepare patients for examination.
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
  • Documented notes during patient visits.
  • Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
  • Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
  • Scheduled appointments for patients via phone and in person.
  • Collected samples from patients for laboratory testing purposes.
  • Cleaned and maintained medical equipment following procedures and standards.
  • Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
  • Organized charts, documents and supplies to maintain team productivity.
  • Ensured that all instruments used during exams were cleaned properly after each use according to established protocols.
  • Registered new patients into practice management software program accurately entering demographic information.
  • Organized patient charts before each day's clinic sessions began.
  • Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
  • Answered phones, scheduled appointments, greeted patients and ordered supplies.

Medical Assistant

Dr radar
South Holland, Illinois
09.2010 - 09.2016
  • Assisted healthcare providers with patient examinations and medical procedures.
  • Managed patient appointments and maintained accurate scheduling systems.
  • Prepared examination rooms by cleaning and stocking necessary supplies.
  • Recorded patient histories and vital signs during office visits.
  • Educated patients on treatment plans and medication instructions.
  • Processed insurance claims and handled billing inquiries efficiently.
  • Maintained confidentiality of patient records in compliance with regulations.
  • Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
  • Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
  • Measured vital signs and took medical histories to prepare patients for examination.
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
  • Documented notes during patient visits.
  • Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
  • Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
  • Scheduled appointments for patients via phone and in person.
  • Collected samples from patients for laboratory testing purposes.
  • Cleaned and maintained medical equipment following procedures and standards.
  • Educated patients about medications, procedures and physician's instructions.
  • Registered new patients into practice management software program accurately entering demographic information.
  • Answered phones, scheduled appointments, greeted patients and ordered supplies.
  • Assisted back office patient processes to reduce office wait times.

Medical Assistant

Advocate medical group
South Holland, Illinois
09.2015 - 08.2016
  • Assisted healthcare providers with patient examinations and medical procedures.
  • Managed patient appointments and maintained accurate scheduling systems.
  • Prepared examination rooms by cleaning and stocking necessary supplies.
  • Recorded patient histories and vital signs during office visits.
  • Educated patients on treatment plans and medication instructions.
  • Collaborated with team members to enhance patient care processes.
  • Processed insurance claims and handled billing inquiries efficiently.
  • Maintained confidentiality of patient records in compliance with regulations.
  • Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
  • Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
  • Administered injections, medications and treatments as directed by the physician.
  • Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
  • Measured vital signs and took medical histories to prepare patients for examination.
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
  • Documented notes during patient visits.
  • Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
  • Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
  • Scheduled appointments for patients via phone and in person.
  • Collected samples from patients for laboratory testing purposes.
  • Cleaned and maintained medical equipment following procedures and standards.
  • Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
  • Educated patients about medications, procedures and physician's instructions.
  • Organized charts, documents and supplies to maintain team productivity.
  • Ensured that all instruments used during exams were cleaned properly after each use according to established protocols.
  • Organized patient charts before each day's clinic sessions began.
  • Registered new patients into practice management software program accurately entering demographic information.
  • Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
  • Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
  • Contacted pharmacies to submit and refill patients' prescriptions.
  • Assisted with pre-operative preparation of patients including providing instruction about post-operative care plans.
  • Answered phones, scheduled appointments, greeted patients and ordered supplies.
  • Collected, labeled and stored laboratory specimens properly prior to testing.
  • Administered medications under physician's supervision.
  • Positioned patients properly during examination or treatment for comfort and safety.
  • Changed dressings on wounds to prevent infection and check for healing.
  • Assisted back office patient processes to reduce office wait times.
  • Operated x-ray and electrocardiogram (EKG) to administer diagnostic tests.
  • Supported administrative staff by processing payments.

Education

Medical Assistant

Standfordbrown
Tinley Park, IL
06-2010

High School Diploma -

Percyljulian
Chicago, IL
06-1988

Skills

  • Patient education
  • Vital signs measurement
  • Electronic health records
  • Laboratory specimen collection
  • Appointment scheduling
  • Medical billing

Timeline

Medical Assistant

Acw Orland park clinic
09.2016 - 02.2025

Medical Assistant

Advocate medical group
09.2015 - 08.2016

Medical Assistant

Dr radar
09.2010 - 09.2016

Medical Assistant

Standfordbrown

High School Diploma -

Percyljulian

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