Overview
Work History
Education
Skills
Timeline
Generic

Jacqueline Domenech

Palm Coast,FL

Overview

18
18
years of professional experience

Work History

Medical Receptionist

First Coast Heart & Vascular
Palm Coast, Florida
11.2022 - Current
  • Greeted and checked in patients, updating patient information in computer system.
  • Answered incoming calls, responding to inquiries from patients and other medical offices.
  • Scheduled patient appointments, verifying accuracy of appointment times with providers.
  • Called patients to confirm scheduled appointments and obtain additional details.
  • Entered insurance, demographics and health history into patient database.
  • Took messages from patients and promptly relayed to appropriate staff.
  • Retrieved faxes and uploaded documents to patient charts to assist clinical staff.
  • Managed office phone lines by checking voicemail, returning calls and directing messages to team members.
  • Transmitted medical records and other correspondence by mail, e-mail, or fax.

Medical Coordinator

South Shore Neurological Associates
Islip, NY
08.2020 - 04.2022
  • greeted and checked in patients, obtained insurance cards to scan into system.
  • collected copayments & balances on patients accounts.
  • answered incoming calls, schedule & confirm appointments.
  • receiving, sorting & sending all of the faxes appropriately
  • translating when needed
  • send medications into pharmacy & obtain prior authorizations if needed.
  • send all outside testing orders
  • coordinate side by side with my assigned physician (relate all messages to provider, set up peer to peers, make changes to schedule if needed)
  • provide tests results to patients as per physician indicated

Medical Receptionist

Sisselman Medical Group
Commack, NY
11.2019 - 08.2020
  • Greeted and checked in or out patients, updating patient information in computer system.
  • Answered incoming calls, responding to inquiries from patients and other medical offices.
  • Called patients to confirm scheduled appointments and obtain additional details.
  • Took messages from patients and promptly relayed to appropriate staff.
  • Retrieved and sorted out faxes
  • Verified insurance coverage for all appointments and collected co-payments as required.
  • translation to providers when needed

Medical Receptionist

Suffolk Heart Group
Bay Shore, NY
02.2015 - 07.2019
  • Greeted and checked in or out patients, updating patient information in computer system and collected copayments
  • Prepared charts for new patients, ensuring all necessary forms were completed correctly.
  • Maintained confidentiality of patient information according to HIPAA regulations.
  • Answered incoming calls, responding to inquiries from patients and other medical offices.
  • Called patients to confirm scheduled appointments and obtain additional insurance details.
  • Scheduled appointments accordingly
  • In charge of one of two suites the practice had on same floor
  • Translating for providers as needed

Medical Receptionist

Medical Arts Radiology
Huntington, NY
08.2012 - 02.2015
  • Greeted and checked in patients, updating patient information in computer system.
  • Answered incoming calls, responding to inquiries from patients and other medical offices.
  • Scheduled patient appointments, verifying accuracy of appointment times
  • Called patients to confirm scheduled appointments and obtain additional details.
  • Entered insurance, demographics and health history into patient database.
  • Informed patients of financial responsibilities prior to rendering services.
  • Retrieved faxes and uploaded documents to patient charts to assist clinical staff.
  • Processed patient payments and scanned identification and insurance cards.
  • Translating to staff & providers as needed

Medical Receptionist

AE & LY Medical Associates
Huntington, NY
01.2007 - 11.2011
  • Greeted and checked in or out patients, updating patient information & insurance information
  • Scheduled patient appointments, verifying accuracy of appointment times with providers.
  • Prepared charts for new patients, ensuring all necessary forms were completed correctly.
  • Maintained confidentiality of patient information according to HIPAA regulations.
  • Answered incoming calls, responding to inquiries from patients and other medical offices.
  • Called patients to confirm scheduled appointments and obtain additional details.
  • In charge of ordering & distributing Hep C medication to patients
  • send prescriptions into pharmacy, obtain prior authorizations for medications and or testing
  • Ordered and maintained supply inventory for medical office.
  • Translating for staff & providers
  • Marketing of the office along side office manager

Education

Some College (No Degree) - Business Administration

Universidad Interamericana
Aguadilla,PR

Skills

  • Patient scheduling
  • Insurance verification
  • Electronic medical records
  • Office administration
  • Medical terminology
  • Customer service
  • Team collaboration
  • Front desk operations
  • Task prioritization
  • Bilingual (english & spanish)
  • Basic Computers Skills

Timeline

Medical Receptionist

First Coast Heart & Vascular
11.2022 - Current

Medical Coordinator

South Shore Neurological Associates
08.2020 - 04.2022

Medical Receptionist

Sisselman Medical Group
11.2019 - 08.2020

Medical Receptionist

Suffolk Heart Group
02.2015 - 07.2019

Medical Receptionist

Medical Arts Radiology
08.2012 - 02.2015

Medical Receptionist

AE & LY Medical Associates
01.2007 - 11.2011

Some College (No Degree) - Business Administration

Universidad Interamericana

Similar Profiles

CREATE PROFILE
Jacqueline Domenech