Jacqueline Dowden
Charlotte,NC
Summary
I am a dedicated Certified Home Health Aide with over eight years of experience in the home healthcare sector. I am committed to providing consistent and attentive care prioritizing client safety, comfort, and dignity. I possess extensive knowledge in direct patient care and detail-oriented recordkeeping. I focus is on delivering comprehensive personal support, and I excel in meal preparation, schedule organization, and providing emotional, physical, and social assistance.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Verifier
Ingersoll Rand
05.2019 - 09.2024
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
- Conducted counts and audits of inventories to identify and resolve discrepancies in records.
- Completed basic mathematical calculations to check weights and dimensions of shipments.
- Inspected merchandise and sent damaged pieces for repair before shipment.
- Communicated with vendors and suppliers to verify timely delivery of goods.
- Processed invoices and order forms for goods received and shipped for proof of transactions.
- Rejected damaged items, recorded shortages and corresponded with shippers to rectify issues.
Assembly Line Worker
I & F Armor
01.2019 - 04.2019
- Boxed, labeled, and transported items to support assembly operations.
- Assembled components with minimal supervision, stocked and replenished parts used on assembly line to maintain consistent supply and inventory.
- Performed visual and functional inspection of components to determine quality and identify defects.
- Completed durable assemblies and subassemblies with hand and power tools.
- Assisted quality assurance by inspecting items and removing defective parts.
Home Health Aide
Whispering Woods of Smithtown
04.2018 - 12.2018
- Supported patients needing medical care to relieve patient anxiety and promote positive outcomes.
- Followed specific care plans for clients and report on completed tasks.
- Coordinated daily medicine schedules and administration to help clients address symptoms and enhance quality of life.
- Assisted disabled clients to support independence and well-being.
- Offered support for client mental and emotional needs to enhance physical outcomes and overall happiness.
- Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Checked vital signs on daily basis and contacted supervisor regarding patient health concerns or behavioral changes.
- Followed nutritional plans to prepare optimal meals.
Home Health Aide
South Shore Home Health
05.2015 - 07.2018
- Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
- Assisted disabled clients to support independence and well-being.
- Assisted clients with living independently through skill-building and mentoring in areas such as housekeeping adaptations and preparation of healthy meals.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
Home Health Aide
Sunrise Assisted Living
03.2015 - 03.2018
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Provided patients with assistance in completing daily tasks, reducing the daily stress on family members.
- Assisted patients with daily chores and errands by transporting them to appointments, cleaning personal spaces, and purchasing supplies.
- Maintained records of patient care, condition, progress or problems to report and discussed observations with supervisor or case manager.
- Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
Certified Home Health Aide
Serene Nursing Agency
04.2015 - 07.2015
- Coordinated daily medicine schedules and administration to help clients address symptoms and enhance quality of life.
- Assisted disabled clients to support independence and well-being.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Followed nutritional plans to prepare optimal meals.
- Checked vital signs on daily basis and contacted supervisor regarding patient health concerns or behavioral changes.
- Provided patients with assistance in completing daily tasks, reducing daily burden on family members.
Home Health Aide/PCA
Utopia Home Care Inc.
12.2014 - 04.2015
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
- Completed entries in log books, journals, and care plans to accurately document and report patient progress.
- Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
- Assisted disabled clients to support independence and well-being.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
- Monitored client health by performing routine pulse, temperature and blood pressure checks.
Laundry Attendant
Laundroplex Laundromat
05.2005 - 11.2014
- Collected soiled linens and clothing and pretreated stains.
- Operated traditional and computer-operated washers and dryers while observing all safety protocols.
- Assisted with cleaning and maintenance of laundry equipment to keep machines in proper working order.
- Set up wash and dry cycles with appropriate settings such as spin speed, temperature, and cleaning agents.
- Used POS system to collect payments from customers, providing invoice for proof of transaction.
Education
High School Diploma -
Wyandanch Memorial High School
Wyandanch, NY06-1980
Skills
- Customer Service
- Organization and Time Management
- Time Management
- Friendly, Positive Attitude
- First Aid/CPR and PPE Use
- Task Prioritization
- Care Plan Management
- Emotional Support
- Medication Administration
- Memory and Personal Care
- Transitions of care
- Certified HHA
Certification
Certified Home Health Aide
Registry Number ( 492098 )
Timeline
Verifier
Ingersoll Rand
05.2019 - 09.2024
Assembly Line Worker
I & F Armor
01.2019 - 04.2019
Home Health Aide
Whispering Woods of Smithtown
04.2018 - 12.2018
Home Health Aide
South Shore Home Health
05.2015 - 07.2018
Certified Home Health Aide
Serene Nursing Agency
04.2015 - 07.2015
Home Health Aide
Sunrise Assisted Living
03.2015 - 03.2018
Home Health Aide/PCA
Utopia Home Care Inc.
12.2014 - 04.2015
Laundry Attendant
Laundroplex Laundromat
05.2005 - 11.2014
Certified Home Health Aide
Registry Number ( 492098 )
High School Diploma -
Wyandanch Memorial High School
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