Provided personalized care to seniors 75 years and older, enhancing their quality of life
Assisted with activities of daily living, including personal hygiene, meal preparation, and toileting, ensuring comfort and dignity
Coordinated medical appointments for patients and arranged reliable transportation to ensure timely access to care.
Supported home management by overseeing bill payments and conducting errands to maintain household functionality.
Delivered exceptional customer service while interacting with patients, families, and guests, fostering a positive care environment.
Volunteer Coordinator
Daughter For The Day
Ft. Washington, MD
07.2006 - 01.2010
Coordinated over 200 volunteers, conducting interviews and training to enhance volunteer engagement
Researched recruiting tools to identify suitable volunteers, improving recruitment effectiveness
Maintained reference materials and records on volunteer membership, ensuring accurate data for program management
Assisted Marketing Director with identifying and pursuing new business opportunities
Assisted CEO with creating Standard Operating Procedures for permanent staffing positions
Volunteer Maryland Coordinator
AmeriCorp
Baltimore, MD
09.2006 - 08.2007
Created and maintained a volunteer one-to-one visiting program for the Erickson Retirement community, Riderwood Village
Recruited and trained volunteers, maintained accurate records to support program operations
Collaborated with management team to identify and evaluate candidates for the program
Presented monthly budget information to management, facilitating informed decision-making that led to $32,669 in savings through volunteer efforts
Volunteer
Riderwood Village
Silver Spring, MD
09.2005 - 09.2006
Supported Programming and Activity Coordinator in organizing and facilitating daily activities for residents.
Delivered administrative support to nursing staff and management officials, ensuring smooth operations.
Aided salon technicians by washing hair, maintaining salon cleanliness, and escorting residents to and from apartments.
Staffing & Recruiting Coordinator
Schafer Corp.
Arlington, VA
09.2004 - 07.2005
Researched and evaluated recruiting tools, identified suitable applications, conducted initial candidate interviews, and coordinated interviews with management staff.
Collaborated with HR to fulfill hiring requirements; facilitated team-building exercises and contributed to training presentations for new staff.
Maintained reference materials and relevant background documents; served as facilitator between applicants and TMD staff; monitored progress of paperwork throughout the process until completion
Identified and pursued new business opportunities and prepared presentation materials for possible clients
Supported Marketing Director in developing business strategy plans and budgets, contributing to alignment with organizational goals.
Office Manager
Schafer Corp.
Arlington, VA
10.1998 - 09.2004
Managed the total operations of the TMD Ballston facility, overseeing a team of over 90 employees.
Provided administrative assistance to the President, facility General Manager and other lead Program Managers
Managed financial transactions for $5K checking account and $500 petty cash account, ensuring accurate tracking and reporting
Managed vendors, contracts, and billing processes.
Prepared performance reviews, signed timesheets, and approved leave requests.
Liaison between staff & management teams. Provided employee relation assistance when necessary.
Oversaw the new construction of the Ballston facility at Virginia Square and coordinated the relocation of multiple staff locations after the facility opened.
Education
Assistant Living Manager Certification -
Prince Georges Community College
MD
01-2011
CNA/GNA Certification -
Prince Georges Community College
MD
01-2010
Certificate -
Carroll Community College
MD
07-2007
Undergraduate Courses -
University of the District of Columbia
DC
01-1980
High School Diploma -
Calvin Coolidge High School
Washington, DC
01-1979
Skills
Personal hygiene assistance
Patient mobility support
Medication management
Care coordination
Patient assessments
Care plan development
Patient communication
Basic life support
Time management
Problem solving
Conflict resolution
Patient advocacy
Certification
BLS for Healthcare Providers, 01/01/15, 01/01/17
Continuing Education for Assisted Living Manager, 10/10/13
CNA, A00112764, 03/03/11, 08/28/15, Active
GNA, 08/28/15
Assistant Living Manager, 08/28/15
Clearances
Expired Jun 07, No Record Found (Checked 09/29/06 - 09/29/13)