Jacqueline Dozier
Jackson,MS
Summary
Hi my name is Jacqueline, and I’m a Dynamic Production Technician with a proven track record at Kochs Food, excelling in troubleshooting and quality control. Skilled in equipment calibration and team supervision, I foster a culture of continuous improvement, enhancing operational efficiency and product quality. Committed to achieving excellence through effective communication and collaboration.
Overview
24
24
years of professional experience
Work History
Production Technician
Kochs Food
Morton, MS
04.2021 - 02.2025
- Troubleshot equipment malfunctions quickly to minimize disruptions in production schedules.
- Trained new team members on equipment operation, safety protocols, and company policies, fostering a skilled workforce.
- Assisted in quality control measures by performing routine inspections of products against established standards.
- Performed setup of production equipment to establish optimal performance.
- Performed regular calibration checks on instruments ensuring precision measurements throughout the production process.
- Maintained accurate records of production data, enabling informed decision-making based on real-time insights.
Manager
McDonald's
Canton, MS
08.2014 - 02.2021
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Maximized performance by monitoring daily activities and mentoring team members.
- Cross-trained existing employees to maximize team agility and performance.
- Developed and maintained relationships with customers and suppliers through account development.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Improved safety procedures to create safe working conditions for workers.
Assistant Manager
Bumpers
Canton, MS
10.2007 - 07.2013
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
Forklift Operator
M-Tech Industries
Gluckstadt
02.2005 - 10.2007
- Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
- Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
- Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
- Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
- Transported goods between warehouse locations according to shipment and storage needs.
- Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
- Unloaded and stacked materials by raising and lowering lifting devices.
Quality Control Inspector
Faurecia Automotive Seating
Gluckstadt
05.2001 - 01.2005
- Communicated with production team members about quality issues.
- Inspected quality of products, taking note of functionality, appearance and other specifications.
- Inspected incoming and outgoing materials for accuracy and quality.
- Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
- Improved product quality by conducting thorough inspections and identifying defects in a timely manner.
- Collaborated with production staff to establish and meet quality standards
- Evaluated components and final products against quality standards and manufacturing specifications.
- Participated in team meetings to discuss progress and results, providing ideas and suggestions for improvement.
Education
High School Diploma -
Canton Public High School
Canton, MS05.1992
Skills
- Testing and troubleshooting
- Quality control
- Machine operation
- Equipment calibration
- Material handling equipment
- Continuous improvement
- Assembly line experience
- Data entry
- Production scheduling
- Team supervision
Timeline
Production Technician
Kochs Food
04.2021 - 02.2025
Manager
McDonald's
08.2014 - 02.2021
Assistant Manager
Bumpers
10.2007 - 07.2013
Forklift Operator
M-Tech Industries
02.2005 - 10.2007
Quality Control Inspector
Faurecia Automotive Seating
05.2001 - 01.2005
High School Diploma -
Canton Public High School