Summary
Overview
Work History
Education
Skills
References
Softwareknowledge
Accomplishments
Timeline
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Jacqueline D. Reid

Suitland,USA

Summary

Results-driven Intellectual Property (IP) professional with over 20 years of experience in patent prosecution at leading Washington, DC law firms. Demonstrates extensive knowledge of 37 CFR, MPEP, and TMEP, while effectively managing the filing of applications and legal documents. Renowned for strong attention to detail and ability to oversee complex administrative workflows for large client portfolios. Proven expertise in training non-attorney staff to produce high-quality results within stringent deadlines.

Overview

13
13
years of professional experience

Work History

Legal Administrative Specialist

U.S. Patent & Trademark Office
Alexandria, VA
09.2020 - Current
  • Effectively communicate and actively listen to caller’s inquiries and requests while enthusiastically serving the public as a primary source of information for Patent and Trademark Assignment related matters;
  • Provide efficient and exceptional customer service at all times;
  • Provide guidance on how to transfer ownership of a Patent or Trademark for living or deceased owners; how to correct chain of title issues, how to obtain or view Assignment documents online, rejection Notices issued by Legal Instrument Examiner’s and interpret the same for customers who are unable to understand what is being asked of them;
  • Mediate complex Assignment issues between customer’s and Examiner’s and collaborate with or escalate to a Team Lead or the appropriate department for additional action or resolution;
  • Assist customer’s with navigating the Electronic Assignment Systems (EPAS and ETAS) to record various Conveyance types; as well as the Assignment Historical Database (AHD) and Assignment Search database (AS);
  • Create accurate records of all customer inquiries (incoming and outgoing) via the USPTO Customer Contact Management System (UCCMS), document the specific reason for the call, whether or not follow-up is required and the resolution given to customer;
  • Research customer inquiries, and respond in a timely and professional manner; make necessary Public Corrections for USPTO mistakes; provide official Notices in accordance with the ARB’s internal procedures;
  • Provide call center training to new Legal Administrative Specialists

IP Practice Assistant

NIXON PEABODY LLP
Washington, DC
10.2016 - 11.2019
  • Responsibilities included Preparing filings of PCT, National Phase, and Paris Convention Filings, direct Filings (i.e., non-PCT Countries) including preparing and filing formality documents as required by various jurisdictions, as well as Application Data Sheets, Declarations/Assignments, Formal Drawings, Preliminary Amendments and Information Disclosure Statement’s (IDS) after attorney review;
  • Formatted both PCT and U.S
  • Utility specifications for filing in the USPTO or appropriate receiving office; and develops and maintains structural and formatting requirements as set forth in the MPEP/WIPO as needed;
  • Prepared and Filed responses to any PCT Invitations (i.e., drawings sequence listings), Formal Drawings (sending correspondence to draftsman to complete defects in PCT application);
  • Managed daily prosecution docket to make sure all deadlines were met, independently calculate docket dates as a second review, and coordinate with docketing personnel to ensure accuracy of the docket and compliance with due dates;
  • Provided quality review checks and maintained electronic client information files;
  • Proactively researched up-to-date knowledge of U.S
  • Patent rules and procedures;
  • Prepared legal correspondence, reporting letters and prosecution forms for attorneys, clients and foreign associates;
  • Managed and organized formalities of International Patents including obtaining required documents from clients and legalization of documents (when needed), coordinating the payment of foreign annuity fees, reporting foreign PTO correspondence and tracking/responding to deadlines from foreign patent offices and coordinate with attorneys and Legal Assistants on substantive filings;
  • Enters/tracks attorneys billable time on a weekly basis;
  • Coordinate and submit client and vendor invoices to assigned billing specialist in a timely manner; and
  • Performs other duties as assigned

Patent Prosecution Paralegal (Temp)

McDermott Will & Emery LLP
Washington, DC
12.2015 - 07.2016
  • Filing Specialist under the direction of assigned attorneys in handling of all U.S
  • And Foreign related issues
  • Maintained client files, scheduling client meetings, preparing cost estimates and budgets, travel reservations, entering time, prompt submission of expense reports and vendor invoices;
  • Proactively managed the prosecution docket ensuring all deadlines are met in a timely manner, and docket updates are communicated to the docketing team;
  • Preparation of official correspondence including but not limited to, application data sheets, declarations, power of attorneys, assignments, IDSs, replies, amendments, issue fee payments, 92bis, extensions, change of address, etc.;
  • Prepare client reporting letters, foreign attorney instruction letters, CPI status and docket reports for attorney review;
  • Communicate directly with clients, foreign attorneys, and USPTO under the direction of a patent attorney or agent;
  • Administrative tasks include, but are not limited to, maintaining client files, reviewing prebills, entering time, prompt submission of expense reports and vendor invoices;
  • Record time daily and strive to meet billable target

Patent Legal Secretary (Temp)

McKenna, Long & Aldridge
Washington, DC
01.2015 - 07.2015
  • Provide support to a team of attorney’s and non-attorney professionals in all areas of Patent Prosecution while regular Specialist on extended leave;
  • Collaborate with Docketing staff to manage assigned dockets
  • Served as an informational source for both client’s and inventors in Patent prosecution matters
  • Prepared and filed new patent applications in accordance with customer’s instructions, and USPTO’s processes and procedures;
  • Processed incoming and outgoing file transfers and prioritizing action items based on urgency
  • Managed and tracked statuses, upcoming prosecution deadlines and prepared and finalized correspondence for attorney’s signature

Executive Assistant/Patent Prosecution specialist

Sterne, Kessler, Goldstein & Fox, PLLC
Washington, DC
03.2012 - 10.2014
  • Responsibilities included personally assisting Director and other VIPs in the handling of confidential and sensitive related matters; responsible for travel arrangements; creating customized itinerary; maintain personal calendar;
  • Prepared amendment shells and other required documents as needed for U.S
  • Patent filings;
  • Prepared, reviewed, edit, and submit monthly prebills to Accounting for finalizing and forwarding to clients for payment;
  • Coordinated weekly lunch meetings for Directors and VIPs and set-up audio and visual equipment;
  • Detailed knowledge of billing and accounting activities;
  • Detailed knowledge of USPTO e-filing procedures;
  • Detailed knowledge of U.S
  • Patent prosecution requirements
  • Detailed knowledge of preparing responses to office actions and other USPTO correspondence;
  • Maintain docket of filing deadlines as necessary for work assignment in adherence to established policies and procedures to meet demands of firm’s client’s and legal staff;
  • Performed administrative tasks such as opening of new client/matter numbers, submitting conflict checks, travel arrangements, timesheets and expense reports;
  • Respond to inquiries from clients, timekeepers and staff regarding prosecution status and USPTO and/or client specific Patent prosecution policies and procedures

Education

TESST Electronics and Computer Institute -

TESST Electronics and Computer Institute
Alexandria, VA
01.1995

Potomac High School -

Potomac High School
Oxon Hill, MD
01.1993

Skills

  • Technologically savvy
  • Meticulous attention to detail
  • Excellent verbal and written communication skills
  • Exceptional judgment in analytical matters and problem solving
  • Proficient in training and management of others
  • Demonstrated track record in leadership and mentoring
  • Fast learner
  • Customer service expert

References

Available Upon Request

Softwareknowledge

MS Word, Outlook, Excel, Power Point, Teams, Assignment Center, Patent Center, Assignment Historical Database (AHD), PDP, TRAM, Interaction Desktop, PTAS, Customer Contact Management System (UCCMS)

Accomplishments

  • Four consecutive years receiving an outstanding Performance review

Timeline

Legal Administrative Specialist

U.S. Patent & Trademark Office
09.2020 - Current

IP Practice Assistant

NIXON PEABODY LLP
10.2016 - 11.2019

Patent Prosecution Paralegal (Temp)

McDermott Will & Emery LLP
12.2015 - 07.2016

Patent Legal Secretary (Temp)

McKenna, Long & Aldridge
01.2015 - 07.2015

Executive Assistant/Patent Prosecution specialist

Sterne, Kessler, Goldstein & Fox, PLLC
03.2012 - 10.2014

TESST Electronics and Computer Institute -

TESST Electronics and Computer Institute

Potomac High School -

Potomac High School
Jacqueline D. Reid