Jacqueline D. Wade
Durham,North Carolina
Summary
Dedicated Child Development and Family Relations graduate with 28 years of experience in education, specializing in equipping parents and caregivers with effective strategies for child-rearing. Demonstrated expertise in providing counseling that promotes consistent parenting techniques, fostering improved child behavior. Proven ability to connect families with community resources, enhancing healthy psychological development for children. Committed to supporting family dynamics through tailored educational programs and workshops.
Overview
23
23
years of professional experience
Work History
Bookeeper
Wake County Public Schools
Cary, NC
07.2024 - Current
- Reconciled intercompany accounts on a regular basis.
- Matched orders with invoices and recorded required information.
- Managed inventory records, adjusting entries for discrepancies and reporting changes.
- Received and recorded cash, checks and transfers.
- Checked postings and documents for correctness, accuracy and proper coding.
- Managed accounts payable and receivable, improving cash flow management.
- Resolved billing discrepancies with vendors or customers promptly.
- Compiled current budget data from estimated revenues, expenses and prior budgets.
Clerical Assistant Student Services
Wake County Public Schools
11.2023 - Current
- Successfully manage the front desk, answering an average of 50 calls and greeting visitors ensuring a positive customer experience and timely resolution of inquiries
- Coordinating and scheduling meetings provide seamless communication and timely execution of tasks
- Manage filing systems and updating student records in a timely and organized fashion
- Collaboration with team members to ensure efficient workflow and satisfaction
- Ensuring reception area is tidy and presentable, with all necessary stationery and material (e.g
- Pens, forms and brochures)
- Hands-on experience with office equipment (e.g
- Fax machines and printers)
- Acquired proficiency using Microsoft Office (Excel, PowerPoint, Outlook, and Word) and the Google Drive Suite
Data Manager/Record Specialist/Technology Support/Testing Coordinator
Durham Public Schools
07.2018 - 11.2023
- Delivered exceptional customer service to parents, colleagues, and students related to PowerSchool and attendance
- Oversaw records, registration and Scrib orders for transcripts and records request
- Audited essential data for the preparation of monthly reports that required the principal signature and viewed by the district
- Diligently monitored and updated PowerSchool to ensure current accuracy of student information
- Registered new students, withdrew, and transferred students relocating
- Collaborated with teachers, counselors, and college liaison to obtain class schedules and grades
- Uphold information security and maintained strict confidentiality of student and personal data
- Provided invaluable PowerSchool support and assistance to parents, colleagues, and students
- Facilitated and maintained technology inventory
- Efficiently scheduled testing, trained test administrators and proctors, and oversaw the distribution and collection of testing materials and supported technology during online testing
- Advisor for the Student Government Association, Yearbook, and a member of the School Improvement Team
- Participated with planning prom, homecoming, senior day, and other student events throughout the school academic year
Media Center Coordinator/Technology Support/Testing Coordinator Associate
Charlotte Mecklenburg Schools
09.2013 - 07.2018
- Directed teachers and administration on the process of utilizing PowerSchool, Canvas and Google Classroom for students and parents
- Participated as the technology support pilot school for the first 1:1 program in Charlotte Mecklenburg Schools
- Created and executed a plan, collaborating with Charlotte Mecklenburg Schools technology team to achieve the program's goals to provide each student, staff, and faculty member with easy access to technology and support
- The plan was successful and implemented district-wide, ensuring that every teacher, classroom, and student had daily access to technology and support
- Efficiently scheduled testing, trained test administrators and proctors, and oversaw the distribution and collection of testing materials and supported technology during online testing
- Orchestrated book fairs
- Supervised student and teacher book checkout, returns, inventory and organization of media center books
- Participated in the Building Educated Leaders for Life summer program as the Technology Enrichment teacher, teaching students coding with Khan Academy platform
Instructional Assistant
Durham Public Schools
01.2002 - 09.2013
- Assessing students' academic performance
- Preparing educational materials for class activities
- Coordinating after-school activities for clubs and organizations
- Teaching students using a lead teacher 's lesson plan
- Participated on the School Improvement Team
- Entering student grades and attendance into school databases
- Preparing reports for meetings between parents and teachers
- Implementing student accommodation or educational plans
Education
Associate of Applied Sciences - Business Computer Science
Robeson Community College
Lumberton, NCSkills
- Customer Support Expertise
- Record Specialist
- Technology Support
- Efficient Data Management
- Advanced Microsoft Office Skills
- Effective Classroom Management
- Clear Communication Proficiency
- Electronic Filing System
- Office Equipment Operation
- Curriculum Development
- Student Mentor
- Event Planner
- Technology Enrichment Teacher
- Coding
- Accounting
- Record preparation
Leadership Experience
- School Improvement Team
- Student Government Association Advisor
- Yearbook Advisor
- Prom Committee
- Student Support Contact
Accomplishments
- Instructional Assistant of the Year
- National Honor Society
- School Improvement Team
Timeline
Bookeeper
Wake County Public Schools
07.2024 - Current
Clerical Assistant Student Services
Wake County Public Schools
11.2023 - Current
Data Manager/Record Specialist/Technology Support/Testing Coordinator
Durham Public Schools
07.2018 - 11.2023
Media Center Coordinator/Technology Support/Testing Coordinator Associate
Charlotte Mecklenburg Schools
09.2013 - 07.2018
Instructional Assistant
Durham Public Schools
01.2002 - 09.2013
Associate of Applied Sciences - Business Computer Science
Robeson Community College
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