Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jacqueline Edlin

Mt. Washington,KY

Summary

Warehouse professional with solid experience in logistics and inventory management. Strong focus on team collaboration and flexible to adapt to changing needs. Reliable and results-driven with commitment to maintaining high standards in all tasks.

Overview

13
13
years of professional experience

Work History

Warehouse Associate/Inbound Problem Solver

Amazon SSD-SKY2
12.2024 - Current
  • Prepare orders for shipment by picking, packing, and labeling merchandise.
  • Problem solve label discrepancies, stow mishaps, and damaged goods
  • Prepare damaged inventory for donation when applicable
  • Trained to handle hazmat products
  • Performed inventory control, such as counting, and stocking merchandise.
  • Display adaptability by taking on various roles within the warehouse as needed, including receiving, shipping, or inventory control duties.
  • Recognized by management for exceptional performance while exceeding productivity targets.

Warehouse Director

Cool Beauty Consulting
02.2023 - 12.2024
  • Enhanced employee productivity by developing comprehensive training programs and performance evaluations.
  • Optimized flow of Pick, Pack, and Ship operations
  • Developed and implemented warehouse operations policies and procedures to ensure safety, efficiency and accuracy.
  • Picked, Packed, Processed, and Shipped Product to meet daily deadlines.
  • Received inventory shipments communicating with vendors regarding discrepancies
  • Organized product in warehouse to maximize work flow.
  • Conducted periodic audits of inventory levels to ensure accuracy, identifying discrepancies for swift resolution.
  • Planned, designed, and scheduled phases for warehouse expansion.

Part Time Associate-Picker

Amazon Logistics - DKY8
12.2022 - 03.2023
  • Used scanners to quickly locate and track items in warehouse.
  • Collaborated with team members to achieve daily pick and pack goals
  • Physically picked routes for Amazon drivers
  • Met productivity goals consistently by prioritizing tasks effectively and staying focused during peak hours.

Department Lead - Returns

Zappos, Inc.
02.2021 - 11.2022
  • Mentored new hires within the department, providing guidance on company policies and procedures as well as job-specific tasks.
  • Set up daily shift plans (labor/execution of goals for up to 70 associates).
  • Detailed labor tracking for finance department via MS Excel.
  • Provide daily safety reports.
  • Perform quality audits and send results to upper leadership via MS Outlook.
  • Provide feedback to associates regarding audit results as necessary.
  • Monitor trailer placement in yard via WMS.
  • Attend CI (Continuous Improvement) meetings daily with Operations Managers and a team of associates
  • Processed returns by inspecting and repacking products for resale

Area Manager II-Level 5

Amazon Logistics - DKY1
10.2017 - 02.2021
  • Led a team up to 150 associates to achieve company goals and exceed targets consistently, fostering a positive work environment.
  • Conducted training sessions to educate employees on best practices and procedures to increase profitability.
  • Set up shift plans (volume/labor/execution for up to 150 associates).
  • Supervise 2 warehouse processes to ensure successful delivery of up to 85k packages daily.
  • Plan and generate routes for delivery partners (up to 500 daily).
  • Oversee assembly of routes by pick team.
  • Problem solve packages/train associates to problem solve packages with issues.
  • Engage, coach, and develop associates to include HR responsibilities (time clock adjustments, developmental coaching, and terminations).
  • Train and prepare leaders for promotion to include being first point of contact organizing training schedules and development of new managers attending Amazon Leadership Academy
  • Oversee same day delivery operation with up to 20 associates on the team.
  • Follow and research station metrics to create informative end of shift reports.
  • Maintain equipment inventories.
  • Fill in for absent managers on different shifts as well as other warehouses as needed

General Retail Manager

After Hours, LLC
10.2012 - 07.2018

  • Managed team of six employees.
  • Monitor sales, profits, budgets, and payroll hours with MS Excel.
  • Gross profit sales increases to include 11.8% in 2015, 6.7% in 2016, and 7.9% in 2017.
  • Order and received merchandise for the store, created purchase orders, return defects to manufacturers.
  • Increase spending budget by over $50k in two years.
  • Interview, hire, train, and terminate employees also preparing appropriate paperwork for each.
  • Travel to multiple stores to cover for other managers as well as for meetings with vendors.
  • Brainstorm with other leadership to increase sales.
  • Merchandise product flow on sales floor using self prepared planograms created with the review of product interest and sales.
  • Provide a clean, safe, and private shopping space for customers.
  • Research products and prepare training information to educate myself and employees to increase sales and customer rapport.

Education

High School Diploma -

Central Hardin High School
Cecilia, KY

Skills

  • Leadership
  • Decision Making
  • Shipping and Receiving
  • Return Processing
  • Problem-solving
  • Inventory Organization
  • Warehouse Environment Safety
  • Warehouse Operations
  • Order Picking and Processing
  • Cycle Count Audits

Timeline

Warehouse Associate/Inbound Problem Solver

Amazon SSD-SKY2
12.2024 - Current

Warehouse Director

Cool Beauty Consulting
02.2023 - 12.2024

Part Time Associate-Picker

Amazon Logistics - DKY8
12.2022 - 03.2023

Department Lead - Returns

Zappos, Inc.
02.2021 - 11.2022

Area Manager II-Level 5

Amazon Logistics - DKY1
10.2017 - 02.2021

General Retail Manager

After Hours, LLC
10.2012 - 07.2018

High School Diploma -

Central Hardin High School
Jacqueline Edlin