Warehouse professional with solid experience in logistics and inventory management. Strong focus on team collaboration and flexible to adapt to changing needs. Reliable and results-driven with commitment to maintaining high standards in all tasks.
Overview
13
13
years of professional experience
Work History
Warehouse Associate/Inbound Problem Solver
Amazon SSD-SKY2
12.2024 - Current
Prepare orders for shipment by picking, packing, and labeling merchandise.
Problem solve label discrepancies, stow mishaps, and damaged goods
Prepare damaged inventory for donation when applicable
Trained to handle hazmat products
Performed inventory control, such as counting, and stocking merchandise.
Display adaptability by taking on various roles within the warehouse as needed, including receiving, shipping, or inventory control duties.
Recognized by management for exceptional performance while exceeding productivity targets.
Warehouse Director
Cool Beauty Consulting
02.2023 - 12.2024
Enhanced employee productivity by developing comprehensive training programs and performance evaluations.
Optimized flow of Pick, Pack, and Ship operations
Developed and implemented warehouse operations policies and procedures to ensure safety, efficiency and accuracy.
Picked, Packed, Processed, and Shipped Product to meet daily deadlines.
Received inventory shipments communicating with vendors regarding discrepancies
Organized product in warehouse to maximize work flow.
Conducted periodic audits of inventory levels to ensure accuracy, identifying discrepancies for swift resolution.
Planned, designed, and scheduled phases for warehouse expansion.
Part Time Associate-Picker
Amazon Logistics - DKY8
12.2022 - 03.2023
Used scanners to quickly locate and track items in warehouse.
Collaborated with team members to achieve daily pick and pack goals
Physically picked routes for Amazon drivers
Met productivity goals consistently by prioritizing tasks effectively and staying focused during peak hours.
Department Lead - Returns
Zappos, Inc.
02.2021 - 11.2022
Mentored new hires within the department, providing guidance on company policies and procedures as well as job-specific tasks.
Set up daily shift plans (labor/execution of goals for up to 70 associates).
Detailed labor tracking for finance department via MS Excel.
Provide daily safety reports.
Perform quality audits and send results to upper leadership via MS Outlook.
Provide feedback to associates regarding audit results as necessary.
Monitor trailer placement in yard via WMS.
Attend CI (Continuous Improvement) meetings daily with Operations Managers and a team of associates
Processed returns by inspecting and repacking products for resale
Area Manager II-Level 5
Amazon Logistics - DKY1
10.2017 - 02.2021
Led a team up to 150 associates to achieve company goals and exceed targets consistently, fostering a positive work environment.
Conducted training sessions to educate employees on best practices and procedures to increase profitability.
Set up shift plans (volume/labor/execution for up to 150 associates).
Supervise 2 warehouse processes to ensure successful delivery of up to 85k packages daily.
Plan and generate routes for delivery partners (up to 500 daily).
Oversee assembly of routes by pick team.
Problem solve packages/train associates to problem solve packages with issues.
Engage, coach, and develop associates to include HR responsibilities (time clock adjustments, developmental coaching, and terminations).
Train and prepare leaders for promotion to include being first point of contact organizing training schedules and development of new managers attending Amazon Leadership Academy
Oversee same day delivery operation with up to 20 associates on the team.
Follow and research station metrics to create informative end of shift reports.
Maintain equipment inventories.
Fill in for absent managers on different shifts as well as other warehouses as needed
General Retail Manager
After Hours, LLC
10.2012 - 07.2018
Managed team of six employees.
Monitor sales, profits, budgets, and payroll hours with MS Excel.
Gross profit sales increases to include 11.8% in 2015, 6.7% in 2016, and 7.9% in 2017.
Order and received merchandise for the store, created purchase orders, return defects to manufacturers.
Increase spending budget by over $50k in two years.
Interview, hire, train, and terminate employees also preparing appropriate paperwork for each.
Travel to multiple stores to cover for other managers as well as for meetings with vendors.
Brainstorm with other leadership to increase sales.
Merchandise product flow on sales floor using self prepared planograms created with the review of product interest and sales.
Provide a clean, safe, and private shopping space for customers.
Research products and prepare training information to educate myself and employees to increase sales and customer rapport.
Education
High School Diploma -
Central Hardin High School
Cecilia, KY
Skills
Leadership
Decision Making
Shipping and Receiving
Return Processing
Problem-solving
Inventory Organization
Warehouse Environment Safety
Warehouse Operations
Order Picking and Processing
Cycle Count Audits
Timeline
Warehouse Associate/Inbound Problem Solver
Amazon SSD-SKY2
12.2024 - Current
Warehouse Director
Cool Beauty Consulting
02.2023 - 12.2024
Part Time Associate-Picker
Amazon Logistics - DKY8
12.2022 - 03.2023
Department Lead - Returns
Zappos, Inc.
02.2021 - 11.2022
Area Manager II-Level 5
Amazon Logistics - DKY1
10.2017 - 02.2021
General Retail Manager
After Hours, LLC
10.2012 - 07.2018
High School Diploma -
Central Hardin High School
Similar Profiles
Sui LinSui Lin
Fulfillment Worker at Amazon SGA1 Amazon SSDFulfillment Worker at Amazon SGA1 Amazon SSD