Jacqueline Ellis

• Inspected incoming and outgoing shipments for accuracy and quality.
• Collaborated with team members to meet daily loading and unloading targets.
• Reduced damage to goods, carefully handling fragile items during loading and unloading.
• Expedited shipment process, accurately labeling and documenting items for shipping.

• Coordinated staff schedules, optimizing team productivity and coverage during peak hours.
• Trained new employees on operational procedures, fostering a knowledgeable and capable workforce.
• Resolved customer inquiries promptly, maintaining high satisfaction levels through effective communication.
• Developed strong working relationships with staff, fostering a positive work environment.
• Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
• Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
• Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
• Generated repeat business through exceptional customer service.

• Collaborated with cross-functional teams to create standardized training materials and resources.
• Assessed training needs through performance evaluations to enhance employee skills.
• Mentored junior trainers, promoting best practices in instructional techniques and knowledge retention.
• Mentored new hires, resulting in stronger staff development and increased productivity.
• Coached employees on best practices, providing constructive feedback to support their professional growth.
• Inspected products for quality assurance, identifying defects and maintaining standards.
• Conducted quality checks on sorted items to ensure compliance with standards.
• Coordinated with logistics teams to optimize package flow through the facility.
• Used hand-held scanners to sort items into specific categories.

• Led cross-functional teams for successful project completion, ensuring timely delivery and high-quality results.
• Sorted and organized inventory for timely order fulfillment.
• Trained new employees on safe handling and operational procedures.
• Monitored supply levels and coordinated reordering of materials as needed.
• Trained and onboarded over 100 new hires.
• Mentored employees and provided coaching to improve performance.
• Crossed-trained in multiple departments,

including Picking, Packing, Bridal,GOH, Put Away, Receiving, and Inventory