JACQUELINE ESTRADA
Serendipity Children's Center
Santa Maria,CA
1
Certification
18
years of professional experience
A motivated, detailed oriented representative with ten plus years of customer service experience. Three years in childcare field. Highly knowledgeable in problem solving and dealing with individuals in a friendly and courteous manner. Well organized. Able to work independently without any distractions. Strong leadership skills, able to prioritize, delegate tasks and make sound decisions quickly while keeping a focus on the bottom line.
Work History
Lead Teacher
2 Years 6 Months- Developed and implemented engaging lesson plans to enhance children's learning experiences.
- Assessed student progress and adapted instructional strategies to meet diverse learning needs.
- Established a positive classroom environment fostering creativity, curiosity, and respect among students.
- Established positive relationships with parents through regular communication regarding student progress, collaborating on strategies for academic success at home and school.
- Maintained patience and level-headedness in diverse situations to support student development and personal growth.
Teacher Assistant
6 Months- Provide childcare for children 6 weeks-12 years.
- Give daily reports to parents about their children.
- Maintain proper hygiene, physical play and rest to students.
- Planned and implemented different daily activities to enhance overall development and growth of every student.
Waitress
10 Years 11 Months- Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Completed cleaning duties by sweeping and mopping floors and tidying up server stations.
- Stocked server areas with supplies before, during and after shifts.
- Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
- Provided exceptional service to a high volume of customers.
Sales Associate
1 Year 8 Months- Handled POS system transactions such as cash, credit, exchanges, returns and refunds.
- Greet and assist customers while maintaining a clean and organized inventory.
- Ability to communicate effectively with customers, peers, and management.
- Meet and exceed sales, customer service and loyalty program standards.
Tutor
1 Year 1 Month- Work with ESL students on homework or needs that have not been met satisfactorily during school hours focusing on Math and English subjects.
- Assist teachers in daily lectures.
- Recorded student progress and tutoring session details.
Education
A.A. - Liberal Arts
HIGH SCHOOL DIPLOMA
Skills
Excellent work ethic
Training in food handling preparation
Tutor
Bilingual
First-aid and CPR certified
Childcare
Classroom management
Classroom preparation and maintenance
Wisconsin Registry Level 9
Certification
CPR Certification
Timeline
Lead Teacher
Serendipity Children's Center
11.2023 - 05.2026Read More
Teacher Assistant
Sunshine House Learning Academy
03.2023 - 09.2023Read More
Tutor
California Mini-Corps
04.2011 - 05.2012Read More
Sales Associate
Macy's
10.2010 - 06.2012Read More
Waitress
Taqueria La Coqueta
06.2008 - 05.2019Read More
ERNEST RIGHETTI HIGH SCHOOL
HIGH SCHOOL DIPLOMA
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ALLAN HANCOCK COLLEGE
A.A. from Liberal Arts
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