Jacqueline Felder
Georgetown,OH
Summary
Confident Relaxation Therapist with knack for client relationship building and customer service. Possess great physical strength and judgement. Experience in massage healing techniques and methods.
Overview
12
12
years of professional experience
Work History
Relaxation Massage Practitioner
Relaxation Techniques
Georgetown, OH
11.2012 - Current
- Provided safe, effective and appropriate massage therapy techniques during customer appointments.
- Maintained client treatment records and designed long-term care programs for return customers.
- Grew sales with great work ethic, individualized beauty care plans and positive attitude.
- Created marketing advertisements to increase awareness of services and boost sales.
- Booked appointments, answered phones, greeted clients, handled payments and created client service tickets.
- Coached and supervised staff by monitoring techniques and daily activities to suggest improvements.
- Performed aroma therapies and specialized relaxation techniques.
- Worked with clients to ascertain medical history, potential issues and areas needing support.
- Advised clients on areas such as posture, at-home exercises and stretches.
- Advised clients on lifestyle changes to improve alignment, posture and gait for better long-term wellness.
- Cultivated interpersonal skills by building positive relationships with others.
- Identified issues, analyzed information and provided solutions to problems.
- Developed and maintained courteous and effective working relationships.
- Worked flexible hours across night, weekend and holiday shifts.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Organized and detail-oriented with a strong work ethic.
- Passionate about learning and committed to continual improvement.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Managed time efficiently in order to complete all tasks within deadlines.
- Proven ability to learn quickly and adapt to new situations.
- Self-motivated, with a strong sense of personal responsibility.
Personal Care Aide/Private Duty
Kathy Warner
Georgetown, OH
08.2021 - 12.2021
Package Handler
Fed Ex Ground
Independence, KY
04.2021 - 09.2021
- Assembled, sealed and loaded packages into correct trucks.
- Handled inventory control and cycle counting procedures.
- Removed jams and unblocked conveyor system to maintain flow of goods.
- Used hand-held scanners and physical logs to accurately track item movements.
- Removed debris and hazardous materials from packing area to avoid contamination.
- Safely transported hazardous items using Type equipment avoiding accidents and mishaps.
- Assisted warehouse manager with during busy periods, developing new skills while boosting warehouse efficiency.
Education
Professional Massage Therapy - Relaxation Massages
Ashworth College
Norcross, GA09.2012
Certified RMA - Registered Medical Assistant
Institute of Medical/Dental Technology (Ross)
Cincinnati, OH07.1993
Accomplishments
- Promoted to Administrative Director/Lake Waynoka Health and Recreation Center
- Supervised/Trained team of 5-8 staff members.
- Performed Relaxation Massages.
- Working with Intent and Positive Energy I was able to attain and maintain optimal well-being for my Clients.
- Achieved Equilibrium by by relaxing the mind, body, and soul with accuracy and efficiency.