JACQUELINE FELDMAN
Delray Beach,FL
Summary
Highly motivated professional with several years of entrepreneurial and management experience.
Thorough Background Investigator skilled in prioritizing tasks and meeting deadlines. Professional and friendly to maintain full confidentiality. Many years of experience conducting comprehensive background investigations and collecting and analyzing data. Skillfully creates and maintains professional and loyal relationships with co-workers, staff and clients while managing administrative and sales employees.
Overview
25
25
years of professional experience
Work History
Owner/Background Investigator
US Screening Consultants FKA Background Screening
Delray Beach , FL
10.2008 - 01.2024
- Responsible for researching and reporting all criminal and civil searches
- Vendor management and acquisition
- Implemented quality assurance processes to ensure product excellence.
- Researched potential partners in order to expand services offered.
- Provided direction and guidance to employees.
- Maintained relationships with existing clients by providing superior customer service.
- Collaborated with other owners on joint ventures and shared resources.
- Worked closely with executive management team members to identify areas where improvements can be made in the overall screening process.
- Implemented new strategies and technologies designed to improve efficiency in the screening process.
- Processed requests for additional documentation as needed for specific cases.
- Reviewed and evaluated background check results to determine the accuracy and completeness of data.
- Reviewed potential red flags identified during screenings and took appropriate action as necessary.
- Analyzed, verified and validated criminal records, credit histories and other background information for potential candidates.
- Ensured timely completion of each assigned background screening project according to established deadlines.
- Researched state laws regarding hiring practices to ensure compliance with applicable regulations.
Quality Control/Vendor Management Specialist
Employment Background Investigations
Owings Mills , MD
04.1999 - 07.2005
- Assisted in developing policies, processes and procedures related to vendor management.
- Established procedures for the selection and evaluation of new vendors.
- Monitored vendor compliance with contractual obligations, including quality assurance standards.
- Identified opportunities for cost savings through improved supplier relationships.
- Provided training to staff on best practices related to vendor management.
- Developed and maintained a comprehensive database of vendors to ensure timely delivery of products and services.
- Operations manager
- Provided training for new employees and continued training for existing employee
- Provided sales support and onboarding of new clients
Education
Bachelor of Science - Health Education
University of Maryland - College Park
College Park, MDSkills
- Extensive Knowledge of Courts Criminal and Civil
- Quality Control
- Investigative skills and research
- Effective communication skills
- Data Interpretation
- Accuracy and Precision
- Compliance Knowledge
- New Hire Onboarding Training and Development
- Billing
- Excellent Time Management Abilities
- Teamwork and Collaboration
- Knowledge of all Background Screening processes
Timeline
Owner/Background Investigator
US Screening Consultants FKA Background Screening
10.2008 - 01.2024
Quality Control/Vendor Management Specialist
Employment Background Investigations
04.1999 - 07.2005
Bachelor of Science - Health Education
University of Maryland - College Park
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