Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jacqueline Fields

Huntsville,TX

Summary

Dynamic leader with proven expertise in customer service and crisis management honed at Intramural Rec Sports SHSU. Excelled in organizing and supervising events, enhancing team collaboration, and streamlining operations. Demonstrated exceptional problem-solving abilities, achieving significant improvements in event efficiency and participant satisfaction.

Overview

3
3
years of professional experience

Work History

Cashier

Ross Dress For Less
Huntsville, TX
04.2024 - Current
  • Customer Checkout: Efficiently process customer transactions, and ensure a positive checkout experience.
  • Cash Management: Handle cash, and operate the register.
  • Store Organization: Maintain organized and clean store sections, ensuring items are correctly placed.
  • Store Closing: Perform closing duties, including cleaning the store, organizing hangers, and returning items to their proper place.

Program Assistant

Intramural Rec Sport SHSU
Huntsville, TX
07.2024 - 12.2024
  • Game Oversight and Staff Support: Supervise games, offering guidance and expertise to staff and supervisors.
  • Crowd Management and Supervisor Assistance: Ensure fan behavior remains controlled, and assist the supervisor as needed during games.
  • Post-Game Equipment Management: Wash jerseys, manage laundry, and ensure all equipment is properly stored after games.
  • Game Setup and Scheduling: Organize and schedule games, ensuring timely and efficient setup.
  • Staff Scheduling: Create and manage staff schedules for events.
  • Training and Presentation Development: Provide training and develop PowerPoint presentations for each sport.
  • Reporting and Analysis: Write reports on game participation, staff involvement, and event costs.

Supervisor

Intramural Rec Sports
Huntsville, TX
01.2023 - 05.2024
  • Pre-game preparation: Ensure all equipment is organized and ready before games.
  • Official Assignments: Coordinate the placement of officials for the game.
  • Crowd Management: Manage crowd behavior, and ensure fans remain in designated areas.
  • Players and official support: Address questions and assist players and officials as needed.
  • Injury Care: Administer care to injured players.
  • Equipment Management: Handle the setup and breakdown of all equipment before and after games.
  • Official Evaluations: Document and evaluate officials’ performance during the game, providing feedback during timeouts and breaks.

Check-In Staff

Intramurals Rec Sports SHSU
Huntsville, TX
08.2022 - 01.2023
  • Managed pre-game logistics by checking in players, distributing appropriate equipment, and ensuring readiness for the game.
  • Prepared and organized game equipment, verifying that all necessary items were available and in proper condition.
  • Monitored and recorded game scores, fouls, and technical infractions, while seamlessly coordinating player check-ins for subsequent games.
  • Conducted post-game procedures, including collecting, inspecting, and securely storing all equipment to maintain quality and readiness for future use.
  • Maintained and organized team equipment by cleaning jerseys, managing inventory, and preparing game-day bags to ensure readiness.
  • Verified player and game data were accurately recorded and updated in the system.

Education

Bachelor's Degree -

Sam Houston State University
Huntsville, TX
12.2024

High School Diploma -

Midway High School
Woodway, TX
05-2018

Skills

  • Employee Training and Development
  • Conflict Resolution and Crisis Management
  • Scheduling and workforce coordination
  • Performance Evaluation and Feedback
  • Organizational and Leadership Skills
  • Strong communication and interpersonal skills

Timeline

Program Assistant

Intramural Rec Sport SHSU
07.2024 - 12.2024

Cashier

Ross Dress For Less
04.2024 - Current

Supervisor

Intramural Rec Sports
01.2023 - 05.2024

Check-In Staff

Intramurals Rec Sports SHSU
08.2022 - 01.2023

Bachelor's Degree -

Sam Houston State University

High School Diploma -

Midway High School

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Jacqueline Fields