Jacqueline Flores
Delhi,CA
Summary
Dependable Warehouse professional with excellent time management, equipment operation and teamwork abilities. Knowledgeable about OSHA requirements and general safety practices. Driven to improve efficiency and quality by adhering to company procedures.
Overview
15
15
years of professional experience
Work History
Forklift Operator
Amazon
Tracy, CA
08.2023 - 10.2024
- Performed daily maintenance checks on forklifts to ensure optimal performance.
- Inspected loads prior to lifting to determine weight distribution and stability.
- Ensured safety procedures were followed when operating forklifts.
- Monitored warehouse aisles to prevent collisions with pedestrians or other equipment.
- Loaded pallets onto trailers for shipment.
- Transported materials between storage areas, loading docks and delivery vehicles as needed.
- Stacked loaded pallets in designated areas using proper stacking methods according to company policies and procedures.
- Reported any damages or malfunctions of equipment immediately to supervisor and manager.
- Verified accuracy of incoming orders against packing slips before loading onto truck and trailer for shipment.
- Unloaded delivery trucks with product by hand or utilizing lift-gate truck when needed.
- Operated powered industrial trucks in accordance with OSHA regulations.
- Followed standard work instructions accurately when picking, sorting, staging and scanning products.
- Kept record of daily activities such as number of items moved or handled throughout the day.
- Collaborated with team members on various tasks related to storage and transport operations.
- Utilized RF scanner technology while moving stock within facility in order to maintain accurate inventory levels.
- Complied with safety regulations at all times while operating heavy machinery like forklifts.
- Adhered strictly to company policies concerning operation of material handling equipment.
- Maneuvered forklift over and around loaded pallets, boxes and other materials.
- Moved freight, stock and other materials to and from storage and production areas and loading docks.
- Maintained current forklift training and certification as required by company policies.
- Communicated with supervisor and other warehouse staff to coordinate work.
- Unloaded incoming items from trucks and rail cars and transported materials to staging area.
- Used handheld scanners for warehouse management system compliance.
- Reported safety and quality issues to management.
- Tied and secured loads to prevent shifting or damage to items.
- Operated power material handling equipment to accurately select and palletize loads.
- Picked up warehouse debris and deposited waste into appropriate piles and stacked baled trash.
- Maintained yard appearance, keeping ground clean and clear.
- Performed daily equipment checks to verify proper operation and minimize downtime.
- Collaborated with team members to streamline warehouse operations and increase productivity.
- Communicated with team members to coordinate efficient and accurate movements.
- Moved levers or controls of lifting devices to load, unload or stack material.
- Estimated weights, heights, and centers of balance to make precise placements.
Customer Service Cashier
Ulta Beauty Inc.
Modesto
02.2023 - 03.2024
- Greeted customers and provided friendly customer service.
- Operated cash registers to process payments for goods and services.
- Processed credit card transactions accurately and efficiently.
- Resolved customer complaints in a professional manner.
- Assisted customers with locating merchandise within the store.
- Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise.
- Informed customers about product pricing and answered questions regarding products and services available in the store.
- Provided information on company policies, warranties, guarantees, financing options and other related matters.
- Maintained cleanliness of the checkout area by sweeping floors, emptying trash cans.
- Verified that all coupons were valid prior to processing them into the system.
- Followed established loss prevention procedures when dealing with suspicious customers or activities.
- Performed daily opening and closing procedures such as counting money in cash drawers and checking bank deposits against total sales receipts for accuracy.
- Complied with all health and safety regulations while performing job duties.
- Provided excellent customer service by helping customers locate items they were looking for.
- Answered incoming phone calls from customers regarding product availability or store locations.
- Assisted co-workers with tasks as needed to ensure smooth operations of the store.
- Ensured that all areas of the retail floor were properly stocked throughout each shift.
- Adhered to company policies concerning returns, exchanges, refunds., including proper documentation completion.
- Collected credit card and cash payments to complete transactions for customer orders.
- Greeted customers and responded to informational requests.
- Handled customer complaints and concerns promptly, escalating complex issues to direct supervisor for quick resolution.
- Built loyal clientele through friendly interactions and consistent appreciation.
- Maintained cleanliness and presentation of stock room and production floor.
- Informed customers of in-store promotions or pricing specials.
- Recommended, selected, located, and obtained products to meet customer needs.
- Bagged, boxed or gift-wrapped sold merchandise per customer's request.
- Addressed customer questions and concerns regarding products and services.
- Answered phone calls to assist customers with questions and orders.
- Greeted customers promptly and responded to questions.
- Welcomed customers, offering assistance to help find store items.
- Built and maintained productive relationships with employees.
- Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
- Scanned items and checked pricing on cash register for accuracy.
- Maintained current knowledge of store promotions to highlight sales to customers.
Order Selector
Ryder Logistics
Tracy, CA
01.2022 - 02.2023
- Inspected product for damages or defects before placing them into containers.
- Ensured that all safety protocols were followed while operating material handling equipment.
- Performed regular cycle counts of inventory in designated areas.
- Assisted other personnel in the loading and unloading process if needed.
- Operated warehouse equipment with caution and according to manufacturer instructions to reduce risk of accidents and malfunctions.
- Attended company safety meetings to maintain knowledge of new and important information.
- Unloaded merchandise from delivery trucks quickly and efficiently.
- Mentored newly hired employees on warehouse safety procedures and demonstrated proper operation of tools to avoid mishaps.
- Picked up heavy objects using proper lifting techniques to avoid personal injuries.
- Fulfilled orders quickly to accomplish challenging daily objectives.
- Selected products and items from shelves and pallets for customer orders.
- Limited damage to products and orders by using care when choosing items.
- Confirmed items picked for orders by keying codes into system.
- Worked additional hours and shifts to meet tight deadlines during peak periods.
- Demonstrated great teamwork skills with staff members involved in production and transport.
Order Filler
Amazon
Tracy, CA
11.2021 - 12.2021
- Verified accuracy of order picking by comparing items picked to customer invoices.
- Checked incoming goods against purchase orders to ensure quality assurance.
- Efficiently filled orders using hand-held scanners.
- Maintained cleanliness of work area at all times.
- Collaborated with team members to achieve daily goals set by management.
- Utilized barcode scanning technology to quickly locate items needed for filling orders.
- Used RF scanner to pick items from bins and complete orders.
- Cleaned and organized aisles, work stations, and floors to promote operational productivity.
Production Worker
Select Harvest USA
Turlock, USA
01.2021 - 11.2021
- Maintained inventory of raw materials, tools, parts, supplies, and finished goods.
- Assisted in setting up production lines for manufacturing processes.
- Inspected product quality prior to packaging and shipment.
- Followed safety protocols while operating machines and equipment.
- Identified defective parts or components and removed them from production line.
- Cleaned up work area at end of shift to maintain safe working environment.
- Communicated with team members regarding tasks assigned during shift.
- Adhered strictly to established guidelines and procedures while performing duties.
- Met or exceeded target for on-time customer shipments.
Audit Associate
Restoration Hardware
Patterson, USA
09.2019 - 03.2020
- Printing, Placing, and scanning shipping labels for each assigned market/door
- Review and inspect all cartons for damages and correct quantity before shipping
- Work with picking lead for any swaps or miss-picks needed
- Report all shipping fails to IC for reporting
- All other duties as assigned
Quality Assurance Inspector
Restoration Hardware
Patterson, USA
11.2018 - 09.2019
- A quality assurance specialist ensures that the final product observes the company's quality standards
- In general, these detail-oriented professionals are responsible for the development and implementation of inspection activities, the detection and resolution of problems, and the delivery of satisfactory outcomes
Beauty Advisor
Ulta
Modesto, USA
05.2016 - 01.2019
- I work registers, customer services
- I help guests on the floor, I color match them, help them find the products they need, and with any questions they might have
- I also work shipment
- I stock floors, face shelfs and product
- Install and set up shelfs
- Basically a little bit of everything
Packer
NorCal Nursery
Delhi, USA
10.2018 - 10.2018
- Seasonal, one month, strawberry plant
- Packing strawberry plants into boxes
Order Selector
CVS Health warehouse
Patterson, USA
05.2015 - 07.2015
- My position is responsible for selecting customer orders and fulfilling them as quickly and accurately as possible
- Tasks include the selecting, staging, packaging and loading of customer orders to be delivered without damage or error
- Warehouse equipment is also used to help achieve this goal
Labor Worker
Foster Farms
Turlock, USA
08.2014 - 04.2015
- The primary functions of this job are to supply the line with product, make labels, data entry, and run packaging equipment on the production floor
- These functions may change on a day to day basis based on scheduling needs and may include one or more of the following functions:
- Supplying the line which includes cleaning, set up and assembling filling equipment, obtain gondolas of filling from coolers, fill depositing hoppers and stage tortilla's ensuring all GMP and quality standards are met
- Maintain the efficient flow of product through the production processes
- Making labels and data entry, participate in monthly inventories, verify SKU, Daily playbooks and all other duties as assigned by management
- Operating packaging equipment includes the FUJI wrapper and FASTBALL/heat tunnel are set up and assembled
Box Maker
Norcal Nursery Inc.
Turlock, USA
09.2013 - 10.2013
- Make boxes and bag them repeatedly, line them up on carts, 5 per cart
- Ready for product to be collected till end of shift
Sorter
Sun valley nut co.
Turlock, USA
12.2010 - 11.2012
- Manually removes non-specified almond kernels and foreign material from product while moving on a conveyer belt
- Cleans and disinfects belts for different products
- Keep area clean and sweep at the end of the day
- Regard any issues with lead or manager
Sorter
Sorting Solutions inc.
Atwater, USA
01.2010 - 11.2010
- Manually removes non-specified almond kernels and foreign material from product while moving on a conveyer belt
- Cleans and disinfects belts for different products
- Keep area clean and sweep at the end of the day
- Regard any issues with lead or manager
Customer Service
Subway
Turlock, USA
05.2009 - 01.2010
- Exhibits a cheerful and helpful manner while greeting guests and preparing their orders
- Demonstrates a complete understanding of menu items and explains them to guests accurately
- Uses Point of Sale system/cash register to record the order and compute the amount of the bill
- Collects payment from guests and makes change
- Performs Cash-In Procedure- accounting for all forms of money, bread, etc., during the shift
- Prepares food neatly, according to formula, and in a timely manner
- Checks products in sandwich unit area and restocks items to ensure a sufficient supply throughout the shift
- Understands and adheres to proper food handling, safety and sanitation standards during food preparation, service and clean up
- Cleans and maintains all areas of the restaurant to promote a clean image
- Understands and adheres to the 3-step method for cleaning
- Understands and adheres to all quality standards, formulas and procedures as outlined in the SUBWAY Operations Manual
- Maintains a professional appearance and grooming standards as outlined in the SUBWAY Operations Manual
- Performs light paperwork duties as assigned
- Completes University of SUBWAY courses as directed
Education
Some college - Professional medical assistant
Institute of technology
Salida, CA04.2011
High school diploma or GED - General Studies
Roselawn High School
Turlock, CA06.2008
High school diploma or GED - General Studies
Turlock High School
Turlock, CA06.2007
Skills
- Bilingual/ Fluent, English/ Spanish
- Punctual
- Quality Assurance
- Quality Control
- Quality Inspector
- Organizational Skills
- Dedicated
- Responsible
- Dependable
- Enthusiastic
Personal Information
Work Permit: Authorized to work in the US for any employer
References
References available upon request.
Additionalinformation - Volunteeractivities
Saint Francis; Rest Home, Patience, Teamwork, Working with elderly people
Timeline
Forklift Operator
Amazon
08.2023 - 10.2024
Customer Service Cashier
Ulta Beauty Inc.
02.2023 - 03.2024
Order Selector
Ryder Logistics
01.2022 - 02.2023
Order Filler
Amazon
11.2021 - 12.2021
Production Worker
Select Harvest USA
01.2021 - 11.2021
Audit Associate
Restoration Hardware
09.2019 - 03.2020
Quality Assurance Inspector
Restoration Hardware
11.2018 - 09.2019
Packer
NorCal Nursery
10.2018 - 10.2018
Beauty Advisor
Ulta
05.2016 - 01.2019
Order Selector
CVS Health warehouse
05.2015 - 07.2015
Labor Worker
Foster Farms
08.2014 - 04.2015
Box Maker
Norcal Nursery Inc.
09.2013 - 10.2013
Sorter
Sun valley nut co.
12.2010 - 11.2012
Sorter
Sorting Solutions inc.
01.2010 - 11.2010
Customer Service
Subway
05.2009 - 01.2010
Some college - Professional medical assistant
Institute of technology
High school diploma or GED - General Studies
Roselawn High School
High school diploma or GED - General Studies
Turlock High School