Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

JACQUELINE FOWLER

Smithfield,PA

Summary

Dynamic Veterans Service Officer with a proven track record at Fayette County Veterans Affairs, adept at assessing client needs and enhancing community engagement. Skilled in interviewing techniques and records management, I successfully linked veterans to essential resources, driving outreach initiatives that significantly improved access to benefits and support programs.

Overview

30
30
years of professional experience
1
1
Certification

Work History

Veterans Service Officer

Fayette County Veterans Affairs
Uniontown, USA
07.2020 - Current
  • Enhanced veteran access to benefits through effective communication strategies.
  • Maintained accurate case files, adhering to regulatory standards.
  • Advised on available resources and support programs tailored for veterans.
  • Executed outreach campaigns to inform the community about veteran services.
  • Worked collaboratively with local agencies to strengthen service delivery models.
  • Linked individuals to appropriate community resources and facilitated referrals.
  • Forged partnerships with related organizations for greater advocacy on veteran issues.
  • Assessed potential client eligibility for social assistance through detailed interviews.

9-1-1 Telecommunication Officer

Fayette County 9-1-1
Uniontown, USA
03.1996 - 07.2020

Efficiently handled emergency calls, assessing incident to determine precise response requirements.

Directed dispatch of police, fire, and EMS units through radio and computer systems.

Offered vital guidance for life-saving care until EMS or first responders arrived

Communicated crucial details to relevant law enforcement, fire and EMS personnel.

Collaborated with municipal agencies and emergency services as needed during crises.

Engaged in community outreach to enhance public understanding of the 9-1-1 system.

Addressing Specialist

Fayette County Emergency Management Agency
Uniontown, USA
08.2017 - 07.2020
  • Ensured accurate location identification by assigning addresses for residential and commercial construction in Fayette County.
  • Facilitated address implementation by collaborating with government entities, such as Post Office and utilities.
  • Enhanced proper identification of residences through targeted address corrections.
  • Effectively resolved conflicts with homeowners concerning address assignments.
  • Clarified new or corrected address implementations via community outreach efforts.
  • Engaged in required community-based outreach programs to support initiatives.

Education

High School Diploma -

Albert Gallatin High School
Uniontown, PA
06-1988

Skills

  • Skills in interviewing techniques
  • Fact-finding research abilities
  • Assessing client needs
  • Home visit facilitation
  • Intake and screening of clients
  • Expertise in disability services
  • Records management
  • Community engagement initiatives
  • Self-driven motivation
  • Veterans Service Officer

Certification

  • Accredited Veterans Service Officer
  • Current/Active PIV card

Timeline

Veterans Service Officer

Fayette County Veterans Affairs
07.2020 - Current

Addressing Specialist

Fayette County Emergency Management Agency
08.2017 - 07.2020

9-1-1 Telecommunication Officer

Fayette County 9-1-1
03.1996 - 07.2020

High School Diploma -

Albert Gallatin High School
JACQUELINE FOWLER
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