Jacqueline Fredette
Ocoee,TN
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals.
Overview
7
7
years of professional experience
Work History
Accountant
Legacy CPA
Hixson, TN
09.2021 - 03.2022
- Gathered financial information, prepared documents, and closed books.
- Brought errors to near-zero in reporting, payroll administration and general bookkeeping.
- Evaluated and improved accuracy and completeness of financial records.
Momentum Services
Self
Venice, FL
05.2018 - 12.2021
- Reviewed and filed financial documents, coded accounting entries for data processing and posted daily receipts and payments in accordance with all corporate protocols.
- Established QuickBooks accounting system to reflect accurate financial records.
- Diminished financial discrepancies and managed monetary transactions.
- Verified accurate recordkeeping processes, reducing financial inconsistencies.
- Tracked expenses and income for businesses while organizing and maintaining bank statements for checking accounts.
- Reported financial data and updated financial records in ledgers and journals.
- Tracked business revenue and expenditures and reconciled accounts to maintain high accuracy.
- Resolved problems, improved operations and provided exceptional service.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Actively listened to customers' requests, confirming full understanding before addressing concerns.
Customer Service Representative
Old Biscayne Designs
Americus, GA
03.2021 - 08.2021
- Provided primary customer support to internal and external customers.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions.
- Assisted customers with setting appointments, special order requests, and arranging merchandise pick-up.
Bookkeeper
Mike Lowe CPA
North Port, FL
03.2017 - 05.2019
- Established QuickBooks accounting system to reflect accurate financial records.
- Verified accurate recordkeeping processes, reducing financial inconsistencies.
- Created plans to remedy financial discrepancies and reconcile issues with records.
- Increased customer satisfaction by filing taxes on time and promptly resolving issues.
- Organized and carried out proactive month-end, quarterly and year-end processes.
- Eliminated discrepancies in finances by expertly documenting expenses, monitoring income, handling bank deposits and managing statements.
Education
Associate Of Applied Arts - Accounting And Business Management
SCF
Venice, FLSkills
- Verbal and Written Communication
- Attention to Detail
- Effective and Professional Communication
- Problem Solving
- Flexible and Adaptable
- Relationship Building
- Financial Statements Review
- Accounts Payable
- Discrepancy Reconciliation
- Positive Team Player
- Financial Reporting
- Financial Statements
- Journal Entry Preparation
- Intuit QuickBooks
- Account Reconciliation
- Balance Sheet
- Employee Motivation
- Teamwork and Coordination
- Tax Return Preparation
- Service-Oriented
- Time Management
- Journal Entries
- Deadline Attainment
- Team Collaboration
- Coaching and Mentoring
Timeline
Accountant
Legacy CPA
09.2021 - 03.2022
Customer Service Representative
Old Biscayne Designs
03.2021 - 08.2021
Momentum Services
Self
05.2018 - 12.2021
Bookkeeper
Mike Lowe CPA
03.2017 - 05.2019
Associate Of Applied Arts - Accounting And Business Management
SCF