Summary
Overview
Work History
Education
Skills
Work Availability
Quote
Timeline
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Jacqueline Gonzalez

Jersey City,NJ

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

20
20
years of professional experience

Work History

Cardiology Surgical Coordinator

Carepoint Health
09.2023 - Current
  • Worked with operating facilities to schedule procedures on behalf of two Interventional Cardiology surgeons.
  • Booked surgeries according to physician volume and maintained prompt turnaround times.
  • Gathered current medical information and reviewed histories to gather details for surgeons.
  • Collaborated and established strong working relationships with physicians, supervisors and colleagues.
  • Checked patient insurance and collected pre-authorizations from providers.
  • Coordinated work processes and routed paperwork to appropriate physicians and staff members.
  • Adhered to HIPAA requirements to safeguard patient confidentiality.

Certified Medical Assistant

Carepoint Health
Jersey City, NJ - New Jersey
02.2022 - Current
  • Provided front and back office support for a multi specialty practice, including Colorectal Surgeons, Intervention Cardiology, Bariatrics, Gastroenterology, Hepatobiliary Surgery and Cancer Care and General Surgeons
  • Scheduled appointments for patients via phone and in person.
  • Interviewed patients to verify information, record medical history and confirm purpose of visit.
  • Contacted pharmacies to submit and refill patients' prescriptions.
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
  • Cleaned and maintained medical equipment following procedures and standards.
  • Followed principles of asepsis and infection control to meet patient safety guidelines.
  • Performed electrocardiogram in office as request by physician
  • Provided support to physicians during biopsies by ensuring appropriate instruments were readily available.
  • Worked with specialty pharmacies to ensure Hep C patients started treatments with medications

Certified Medical Assistant

Hematology and Oncology
10.2019 - 03.2020
  • Good interpersonal skills for effective communication
  • Assisted in patient intake during appointments & updated demographics as needed
  • Assisting with diagnostic tests and clinical procedures such as venous and capillary invasive procedures for blood draws
  • Responded appropriately to the physical and emotional needs of oncology patients
  • Maintained a clean, healthy and safe environment for patients and coworkers
  • Assisted with injections as directed by physician
  • Maintained a steady flow of patient traffic to ensure patients are seen in a timely manner
  • Knowledgeable of EMR System
  • Maintained inventory for infusions and chemotherapy supply's patients
  • Flushed IV’s of iron infusion patients

Administrative Assistant

Otrera
10.2006 - 06.2009
  • Direct day to day office operations to the President & CEO of the company
  • Answered phone calls and emails to provide information, resulting in effective business correspondence.
  • Inventoried and ordered supplies for office.
  • Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
  • Created spreadsheets in Microsoft Excel for record-keeping and reporting.
  • Responded to customer issues to provide immediate resolution and improve retention.

Senior Web Associate

French Connection
12.2003 - 05.2007
  • Develop and monitor sales plans and targets by sales line and classification by working with district manager, web store & retail merchandising team
  • Liaise with PR on upcoming editorials & catalogs to ensure all items are featured on website and with web store to ensure proper customer service
  • Develop & maintain weekly web recap reports to analyze trends in the number of order, units sold, charge sends, UPT, ADT, and present to district/regional managers in weekly performance meetings
  • Conduct and assist in assortment planning, inventory productivity, item availability, receiving and fulfillment, in an effort to achieve financial results
  • Arranged and stocked new merchandise following placement directions.
  • Communicated clearly with customers in person and via telephone, driving positive experiences.

Education

Clinical Medical Assistant -

Garden State Science and Technology Institute
10.2019

Medical Assistant Courses 700 Hours Course Work -

National Certifications AMCA Basic Life Support (CPR and AED) Certified Clinical Medical Assistant, EKG Technician, Phlebotomy Technician -

High School Diploma -

Penn Foster
Scottsdale, AZ
01.2015

Skills

  • Vitals
  • Phlebotomy
  • Injection
  • Clinical Lab Procedures
  • Electrocardiography
  • Wound Care
  • Proficient with EMR
  • Microsoft Office Suite
  • Proficient in Outlook, Word and Excel
  • Proactive and Solution Oriented
  • Monitoring patient progress

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

Each small task of everyday life is part of the total harmony of the universe.
Saint Thérèse de Lisieux

Timeline

Cardiology Surgical Coordinator

Carepoint Health
09.2023 - Current

Certified Medical Assistant

Carepoint Health
02.2022 - Current

Certified Medical Assistant

Hematology and Oncology
10.2019 - 03.2020

Administrative Assistant

Otrera
10.2006 - 06.2009

Senior Web Associate

French Connection
12.2003 - 05.2007

Clinical Medical Assistant -

Garden State Science and Technology Institute

Medical Assistant Courses 700 Hours Course Work -

National Certifications AMCA Basic Life Support (CPR and AED) Certified Clinical Medical Assistant, EKG Technician, Phlebotomy Technician -

High School Diploma -

Penn Foster

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