Jacqueline Gallegos
Montebello,CA
Summary
Dynamic Property Manager with a proven track record, excelling in tenant relations and regulatory compliance. Adept at enhancing property value through strategic vendor management, and innovative marketing campaigns. Bilingual and tech-savvy, I bring exceptional attention to detail, and a commitment to outstanding customer service.
Overview
10
10
years of professional experience
Work History
Property Manager
Coastline Real Estate Advisors
Redondo Beach, California
10.2021 - 10.2024
- Maintained accurate records of all transactions involving tenants' accounts including rent payments and late fees.
- Ensured compliance with all applicable laws related to fair housing practices.
- Coordinated move-ins and move-outs, ensuring smooth transitions for tenants.
- Answered calls and responded to inquiries from various parties using strong active listening and open-ended questioning skills to resolve problems.
- Coordinated with vendors for the procurement of services such as repairs, renovations, landscaping.
- Oversaw daily operations, maintenance, and administration of various properties.
- Issued non-payment notices to delinquent tenants in accordance with lease, county and state regulations.
- Assessed rental applications, conducted background checks, and approved or denied prospective tenants based on established criteria.
- Developed marketing plans to promote vacant units through various channels such as online listings or print media ads.
- Processed evictions when necessary in accordance with state laws and procedures.
- Advised owners on potential improvements or investments that could increase the value of their properties.
Accountant
Discount Hardwood Floors
Los Angeles, California
09.2018 - 09.2022
- Enter invoices into company accounting software, processing as many as 5,000 per month.
- Generated and share daily, weekly, and monthly reports with management on pending payments, accounting, and statements involving weekly aging reports and month-end closing reports.
- Keep an accurate accounting of cash, credit transactions, and check payments.
- Reconciled bank statements and resolved discrepancies to ensure accurate financial reporting.
- Entered data into accounting software programs such as QuickBooks or Sage 50 Accounting Software.
- Received payments from customers via cash, check and credit cards to pay company invoices.
- Assisted with month-end and year-end close processes, preparing necessary journal entries.
- Liaised with vendors and suppliers to negotiate payment terms and resolve billing issues.
Marketing Director
Essential Decor
Vernon, California
03.2015 - 05.2017
- Design the customer interface of the online storefront, using web programming or e-commerce software.
- Identify prospective customers by using business directories, following leads from existing clients, participating in organizations and clubs, and attending trade shows and conferences.
- Promote products in online communities through weblog or discussion-forum postings, e-mail, marketing programs, or online advertising.
- Compose images of products using video or still cameras, lighting equipment, props, or photo or video editing software.
- Updated web pages and social media profiles with engaging and current content.
- Coordinated events such as trade shows and conferences to promote products or services.
- Maintain an archive of images, photos, or previous work products.
- Developed and implemented strategic marketing campaigns, including site promotions and engaging digital content.
- Oversaw the creation of marketing collateral, including brochures, presentations, and digital content, to support sales efforts.
Education
High School Diploma -
Venice High School
Venice, CA06-2009
Some College (No Degree) - Social Sciences
Los Angeles Valley College
Van Nuys, CASkills
- Property maintenance
- Tenant relations
- Financial reporting
- Regulatory compliance
- Lease administration
- Vendor management
- Customer service
- Tech Savvy
- Bilingual
- Social media management
- Accounting recordkeeping
- QuickBooks
- OneSite
- Knock, Apartmentscom, Zillow
References
References available upon request.
Timeline
Property Manager
Coastline Real Estate Advisors
10.2021 - 10.2024
Accountant
Discount Hardwood Floors
09.2018 - 09.2022
Marketing Director
Essential Decor
03.2015 - 05.2017
High School Diploma -
Venice High School
Some College (No Degree) - Social Sciences
Los Angeles Valley College
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