Jacqueline Gamon
2470 Paseo Del Sol,CA
Summary
Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Phone Operator
Stanislaus Cardiology
06.2022 - Current
- Pleasantly greeted all callers and asked how to be of assistance.
- Managed multi-line phone system directing individuals to desired personnel and providing general information about operations.
- Maintained accurate directory of all personnel and phone extensions.
- Used company's paging system to immediately contact specific personnel.
- Maintained accurate records on in-progress and completed referrals, ensuring full data integrity throughout process.
- Scheduled and rescheduled appointments with specialists on behalf of clients.
- Trained staff on referral and intake process.
- Handled complaints and questions, and re-directed calls to other team members.
Medical Receptionist
Dr Julia Hohman
11.2021 - 06.2022
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Confirmed appointments, rescheduled appointments, communicated with clients and updated client records.
- Managed multiple tasks and met time-sensitive deadlines.
- Provided clerical support to company employees by copying, faxing and filing documents.
- Sorted, received and distributed mail correspondence between departments and personnel.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Closed drawer at end of day/ balanced drawer.
Medical Assistant
Springhill Medical Group.
11.2020 - 11.2021
- Sanitized, restocked and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms and allergies.
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Collected and documented patient medical information such as blood pressure and weight.
- Performed clerical duties, such as word processing, data entry, answering phones and filing.
- Called and faxed pharmacies to submit prescriptions and refills.
- Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
- Tested and recorded blood glucose levels.
- Translated for provider
Medical Receptionist
Respiratory Medical Group
02.2013 - 11.2020
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Managed multi-line phone system and pleasantly greeted patients.
- Helped patients complete necessary medical forms and documentation.
- Completed patient referrals to other medical specialists.
- Responded to correspondence from insurance companies to verify patient's coverage.
- Sanitized, restocked and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms and allergies.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
Medical Receptionist
Berkeley Pulmonary
03.2007 - 02.2013
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Managed multi-line phone system and pleasantly greeted patients.
- Helped patients complete necessary medical forms and documentation.
- Checked patient insurance, demographic and health history to keep information current.
- Organized paperwork such as charts and reports for office and patient needs.
- Kept waiting room neat and organized by stacking magazines, removing trash and cleaning glass.
- Completed patient referrals to other medical specialists.
- Completed and filed financial documentation for accounting purposes.
- Faxed and called in Prescription refill.
- Translated
Education
Associate of Applied Science - Medical Assitant
Heald College - Central Administrative Office
Walnut Creek, CA10.2006
Skills
- Office Supplies and Inventory
- Office Administration
- Call Distribution
- Appointment Confirmation
- Supply Restocking
- Records Management
- HIPAA Guidelines
- Front Desk Operations
- Cash Register Operations
- BLS certified
- CCMA certified
- Bilingual spanish
- Keyboarding 40wpm
- EHR- allscripts, greenway, epic
Certification
- CCMA - Certified Clinical Medical Assistant
- First Aid/CPR Certified
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Every problem is a gift—without problems we would not grow.
Tony Robbins
Timeline
Phone Operator
Stanislaus Cardiology
06.2022 - Current
Medical Receptionist
Dr Julia Hohman
11.2021 - 06.2022
Medical Assistant
Springhill Medical Group.
11.2020 - 11.2021
Medical Receptionist
Respiratory Medical Group
02.2013 - 11.2020
Medical Receptionist
Berkeley Pulmonary
03.2007 - 02.2013
Associate of Applied Science - Medical Assitant
Heald College - Central Administrative Office
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