Jacqueline Garcia

Autry Museum of the American West-Trail Trimana Grill-02/2023- Now

• Organized and replenished supplies at food stations to optimize team performance.
• Maintained speed of service for food orders while minimizing errors and complaints.
• Maintained an active Food Handlers Card
• Addressed customer complaints and inquiries to verify satisfaction
• Suggested alternatives for customers with food allergies
• Ensured meals for guest with food allergies were prepared within protocol and ensured they were safe to eat.
• Helped with production(help make and pack pre-made food)
• Helped open and close the store(i.e. cleaning, counting registers, stocking inventory, locking and opening doors, and adding daily overrings).
• Operated cash register and processed payments from customers.
• Monitored food and beverage supplies, assisting with restocking when needed.

Natural History Museum Trimana Grill 11/2016-2/2023

• Organized and replenished supplies at food stations to optimize team performance.
• Maintained speed of service for food orders while minimizing errors and complaints.
• Ensured customer satisfaction by ensuring food quality
• Maintained an active Food Handlers Card
• Cultivated warm relationships with regulars
• Took phone orders
• Operated cash register and processed payments from customers.
• Cleaned and sanitized food preparation and serving areas.
• Responded to customer complaints and inquiries promptly, finding swift resolutions.
• Kept detailed knowledge of and followed all food safety guidelines.
• Monitored food and beverage supplies, assisting with restocking when needed.
• Answered customer questions about food and beverage items and assisted with menu selections.
• Addressed customer complaints and inquiries to verify satisfaction
• Knowledgeable of food allergies and trained new team members on allergy protocol
• Suggested alternatives for customers with food allergies
• Ensured meals for guest with food allergies were prepared within protocol and ensured they were safe to eat.
• Helped with production(help make and pack pre-made food)
• Helped open and close the store(i.e. cleaning, counting registers, stocking inventory, locking and opening doors, and adding daily overrings).