Joey Gayanich
San Antonio,TX
Summary
Seasoned Operations Manager and talented leader with 30 years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.
Overview
29
29
years of professional experience
1
1
Certification
Work History
Operations Manager
Upstream Select Services LLC
2020.03 - Current
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Developed systems and procedures to improve operational quality and team efficiency.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Developed and maintained relationships with external vendors and suppliers.
- Developed and implemented strategies to maximize customer satisfaction.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Devised processes to boost long-term business success and increase profit levels.
- Trained new employees on proper protocols and customer service standards.
- Assisted in recruiting, hiring and training of team members.
Service Technician
Williams Bros
2018.11 - 2020.03
- Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
- Responded to customer inquiries quickly and professionally to increase satisfaction.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Inspected equipment to diagnose operational issues.
- Adhered to safety protocols and policies to reduce workplace hazards.
- Diagnosed and repaired problems with electrical and mechanical systems.
- Worked with diverse types of weather and ground conditions.
- Tended to machines, troubleshot malfunctions and completed basic repairs to keep equipment fully functional and well-maintained.
- Inspected, evaluated and calibrated electrical and mechanical systems and components.
Operations Executive
Pump Specialists LLC
2005.02 - 2018.07
- Established and maintained productive staff relationships to Improve workplace morale, increase productivity and enhance personal growth.
- Built and strengthened relationships across functional leadership areas to keep revenue development and operational plans interconnected and effective.
- Trained new employees on proper protocols and customer service standards.
- Assisted in recruiting, hiring and training of team members.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Provided technical support for equipment in the field, electronically and mechanically.
- Operational duties required management of 70 employees and over 100 semi trucks.
- Implemented all HSE protocols and training necessary for all positions.
- Spent vast amount of time in the field doing QC, as well as diagnostics on frac pumps.
Field Supervisor
Frac Services Inc
1995.05 - 2005.02
- Supervised field operations teams to complete projects within established timelines.
- Monitored employee performance for compliance with regulations and policies.
- Investigated issues and developed effective solutions.
- Met with customers to resolve issues and build productive relationships.
- Oversaw field operations fracking oilwells. Worked alongside mechanics, welders, electrical and computer technicians or maintain computer vans and blenders as well as frac pump controls.
- Company was sold to ProPetro And I wouldn't relocate to Odessa . So I had an option of taking a lesser role and pay, or resign. I resigned.
Education
High School Diploma -
Washington High School
Washington, OK05.1988
Skills
- Staff Training
- Project Development
- Workflow Planning
- High-Pressure Environments
- Purchasing and Procurement
- Quality Assurance and Control
- Sales Presentation
- Business Intelligence
- Invoice Processing
- Staff Development
- Process Improvement
- Operation Monitoring
- Recruiting and Hiring
- Business Administration
- Employee Relations
- Team Leadership
- Client Relations
- Management Training
- Revenue Generation
- Sales
- Leadership
- Management
Certification
- 6G welder Certification
- forklift Certification
- manlift certification
- H2S Certification
Timeline
Operations Manager
Upstream Select Services LLC
2020.03 - Current
Service Technician
Williams Bros
2018.11 - 2020.03
Operations Executive
Pump Specialists LLC
2005.02 - 2018.07
Field Supervisor
Frac Services Inc
1995.05 - 2005.02
High School Diploma -
Washington High School
- 6G welder Certification
- forklift Certification
- manlift certification
- H2S Certification
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