Jacqueline Getchius
Montrose,CO
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Driven to maximize care quality and efficiency of service for patients. First-rate planner, problem-solver and conflict-manager. Ready to take on a new position with room for growth and advancement.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Medical Assistant
Montrose Regional Hospital
Montrose, CO
04.2024 - Current
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Administered injections, medications and treatments as directed by the physician.
- Provided patient education and answered questions regarding the surgery process.
- Created and managed surgical schedules for multiple surgeons.
- Coordinated with patients, staff, and physicians to ensure accurate scheduling of surgeries.
- Maintained accurate documentation of client progress within the Electronic Health Record system.
- Ensured that all safety protocols were followed at all times in the facility.
- Facilitated interdisciplinary communication among members of the healthcare team regarding patient care issues.
- Developed policies and procedures related to clinical operations for the facility.
- Improve policies and procedures through development, implementation, revision and evaluation of new protocols.
- Interviewed applicants and made recommendations for new hires.
- Developed and maintained relationships with vendors to ensure timely ordering and delivery of products.
- Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
Surgery Scheduler/Medical Assistant
Colorado West General Surgery & Otolaryngology
Montrose, CO
05.2021 - 04.2024
- Effectively managed the coordination of provider schedules, communication with external medical professionals, and verification of patient benefits ahead of surgeries.
- Room patient. Vitals and health history input. Answer phone calls and emails from clients. File important documents and keep them well organized. Perform any other clerical duties necessary to keep the office running.
- Keep the exam room clean at all times. Ability to multitask effectively in a fast-paced environment. Scheduling surgeries per providers' request. Communicating with other surgical facilities.
- Developed individualized treatment plans for patients based on their needs and preferences, alongside the provider.
- Maintained accurate documentation of client progress within the Electronic Health Record system.
- Reviewed case notes and other documentation to ensure compliance with regulations and standards of care.
- Ensured that all safety protocols were followed at all times in the facility.
- Participated in team meetings to discuss best practices for client care.
- Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
- Organized and coordinated training sessions for new employees.
- Developed training materials for medical assistant staff members on topics such as patient privacy, HIPAA regulations, medical coding systems, and clinical documentation.
- Supervised and coordinated the daily activities of medical assistants; monitored workflow to ensure timely completion of tasks.
- Resolved any discrepancies with insurance companies regarding payment or coverage for surgeries.
- Compiled reports on surgical activity within the clinic on a regular basis.
- Ensured that all necessary paperwork was completed accurately prior to each surgery.
- Collaborated with billing department staff members to ensure timely submission of claims for reimbursement from insurance companies.
Medical Assistant/Medical Receptionist
Cedar Point Health
Montrose , CO
05.2018 - 05.2021
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Administered injections, medications and treatments as directed by the physician.
- Provided assistance to medical staff in performing minor surgical procedures.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Educated patients on healthcare topics such as nutrition and disease prevention methods.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Greeted and checked in patients, updating patient information in computer system.
- Verified insurance coverage for appointments and collected co-payments as required.
- Scheduled patient appointments, verifying accuracy of appointment times with providers.
- Answered incoming calls, responding to inquiries from patients and other medical offices.
- Researched, analyzed and interpreted applicable laws, regulations and industry standards.
- Maintained supply inventory for office area, ordering items as needed and stocking shelves.
- Carried out daily tasks by professionally communicating with physicians and medical assistants.
- Developed and implemented policies to ensure compliance with regulatory requirements.
Medical Assistant
Peak Family Medicine
Montrose, CO
10.2017 - 05.2018
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Prepared laboratory specimens for analysis and organized lab results for review by the physician.
- Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
- Organized patient charts before each day's clinic sessions began.
- Performed venipuncture and other blood collection procedures according to established standards.
- Maintained a clean, safe, and organized work environment.
- Verified patient information prior to specimen collection.
- Collected specimens from pediatric, adult, geriatric, and special needs patients.
- Followed all safety protocols when handling hazardous materials.
Certified Nursing Assistant
Colorow Care Center
Olathe, CO
11.2013 - 10.2017
- Assisted patients with activities of daily living such as bathing, grooming, and dressing.
- Reported changes in patient condition to registered nurse or physician.
- Transported patients to treatment units, using wheelchair or strher.
- Answered call lights promptly and responded to patient needs accordingly.
- Turned and repositioned bedridden patients on a regular schedule to prevent bedsores.
- Observed patients for any changes in their physical or mental condition.
- Served meals to patients in their rooms and assisted with feeding when needed.
- Maintained accurate records of patient care, condition, progress, or problems for review by medical staff.
Education
High School Diploma -
Peak Academy
Grand Junction 05-2011
Skills
- Process Improvements
- Reporting Requirements
- Patient relationship management
- Unit leadership
- Team Supervision
- Information Management
- Patient Education
- HIPAA Compliance
- Patient Scheduling
- Clinical education
- Patient Flow Management
- Procedure Assistance
- Inventory Management
Certification
- Certified Clinical Medical Assistant (CCMA), Certification # T6A5Q2Y6. Expiration Date: 08/09/2026
- Certified Nurse Aide, License # NA.00741919. Expiration Date: 01/31/2025
- CPR Expiration Date: 08/2026
Accomplishments
- Online Supervisor Courses
References
References available upon request.
Timeline
Medical Assistant
Montrose Regional Hospital
04.2024 - Current
Surgery Scheduler/Medical Assistant
Colorado West General Surgery & Otolaryngology
05.2021 - 04.2024
Medical Assistant/Medical Receptionist
Cedar Point Health
05.2018 - 05.2021
Medical Assistant
Peak Family Medicine
10.2017 - 05.2018
Certified Nursing Assistant
Colorow Care Center
11.2013 - 10.2017
High School Diploma -
Peak Academy