Jacqueline Gibson

• Oversee Admissions unit in both Horizon and Crossroads
• Work in collaboration with DPPM and MCCU to troubleshoot and correct data entry errors.
• Develop strategic partnerships with external agencies to better enhance lives of youth we serve.
• Coordinate with OCFS staff to ensure that all OCFS sentenced youths are interviewed for placement immediately upon sentencing.
• Coordinate with probation Department to set up phone interviews for youths with pending family court cases.
• Assists DOC/OCFS staff with interpreting jail time for residents who were previously in detention.
• Coordinate with medical, mental health and case management units to ensure that proper documents are prepped for sentenced youths transport to OCFS
• Follow-up with court clerks to ensure court orders are

obtained.

• Coordinate admissions training for new staff.

• Oversaw admissions unit in Crossroads and Horizon.
• Provided guidance and leadership to admissions staff.
• Led training sessions for staff on best practices in admissions processes, enhancing consistency among team members.
• Delegated task and ensure completion of assignments
• Conducted individual conferences and team meetings for staff
• Collaboratively worked with neighboring organizations and external agencies to provide optimal results
• Acted as team leader in group projects, delegating tasks and providing feedback.
• Identified issues, analyzed information and provided solutions to problems.

• Provided Supervision for Juvenile Counselors /Youth Development Specialists in both admissions and group services
• Empowered staff by identifying staff strengths and weaknesses
• Scheduled, Coordinated and facilitated staff training
• Ensured that all daily reports were submitted accurately and on time.
• Ensured that observation reports , mental health and special orders were submitted as needed.

• Counseled At risk youths
• Entered residents data in CJIS application
• Facilitated group counseling sessions to support and encourage residents
• Assisted in training new admissions staff at request of Director.
• Conducted Security searches
• Completed and submitted observation reports , medical and mental health referrals to appropriate units.