Summary
Overview
Work History
Education
Skills
Technical Skills
Timeline
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JACQUELINE GILMET

Grand Rapids,MI

Summary

Results-driven sales professional with a proven track record in driving revenue growth and building strong client relationships. Skilled in negotiation, strategic planning, and market analysis. Highly motivated individual, eager to excel in a new profession and make a significant impact. Thrives in dynamic, fast-paced, and deadline-driven environments; poised to deliver exceptional results for any organization.

Overview

11
11
years of professional experience

Work History

Sales Executive

Dupré Logistics
03.2024 - Current
  • Manage 100+ leads across manufacturing, retail, and healthcare industries, leveraging CRM analytics to achieve a 20% conversion rate, driving $1.5 million in revenue
  • Identify and acquire new clients through targeted prospecting strategies (cold calling, email outreach, discovery calls), while conducting follow-ups, engaging in client meetings, and preparing customized proposals to secure new business opportunities
  • Collaborate with the sales enablement team to design and execute targeted email campaigns, increasing engagement rates by 16% and lead conversions by 12%
  • Represent Dupré at industry conferences and client visits, expanding professional networks and uncovering valuable business opportunities
  • Partner with cross-functional teams to deliver customized logistics solutions, improving service delivery and reducing operational costs by 18% for key clients
  • Leverage CRM tools to track sales activities and pipelines, streamlining processes and increasing operational efficiency
  • Oversee complex, multi-modal logistics projects, ensuring on-time execution and 98% client satisfaction
  • Create and negotiate RFPs, bid proposals, and pricing agreements, contributing to overall revenue growth

Senior National Account Manager

Nolan Transportation Group
10.2020 - 03.2024
  • Prospected and acquired new clients by employing strategic cold calling techniques, conducting follow-ups, preparing quotes, and submitting bids.
  • Managed a portfolio of over 20 accounts while fostering strong customer relationships through personalized service and effective communication.
  • Consistently surpassed sales targets, generating sales revenue of +$3.7 million.
  • Acted as a liaison between clients and carriers, ensuring seamless coordination while minimizing costs.
  • Utilized Microsoft Office Suite and CRM software to track and manage client interactions, sales pipelines, and account information.
  • Collaborated with internal operational support teams to streamline logistics processes and enhance overall customer satisfaction.
  • Demonstrated exceptional problem-solving skills to resolve issues and meet time-sensitive expectations.
  • Continuously expanded active accounts by leveraging a deep understanding of customers' needs and preferences, offering additional logistics services to increase load count, revenue, and overall 3PL spend.

Bartender

Dixie Saloon
02.2019 - 02.2020
  • Built rapport with customers by recognizing and responding to verbal and nonverbal communication cues
  • Memorized multiple patrons' beverage and food requests to provide memorable service in a high-volume, tourist establishment
  • Collected, organized, and deposited daily cash reports from waitstaff to accurately balance the register following each shift
  • Managed inventory to prevent shortages, conducting weekly stock checks and placing timely orders.

Sales Professional

Fernelius Toyota, CDJR
07.2018 - 08.2019
  • Utilized customer relationship management software to document and monitor client interactions
  • Leveraged intelligent sales platforms to track prospects' online shopping behavior and formulate effective follow-up strategies
  • Boosted repeat business through excellent rapport-building skills, fostering long-term client relationships.

Assistant Manager

Italian Oven
07.2015 - 05.2018
  • Coordinated sales plans to increase business and patronage through effective marketing campaigns
  • Trained staff to provide professional, hospitable service while adhering to policies and business initiatives; independently opened and closed the establishment
  • Resolved customer complaints by investigating problems and providing prompt solutions
  • Oversaw the ordering and organization of food and alcohol from various distributors
  • Developed weekly staff schedules by monitoring average check sales, total daily sales, and labor projections
  • Designed advertisements using Adobe to increase exposure among relevant clientele
  • Supervised day-to-day operations to meet performance, quality and service expectations.

Bartender

Olive Garden
10.2013 - 05.2015
  • Developed loyal clientele by engaging in friendly conversations and providing exceptional service.
  • Collected daily cash reports, organized financial records, and prepared deposits
  • Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.

Education

BSBA - Marketing, Logistics

Central Michigan University
Mount Pleasant, MI
05.2018

High School Diploma -

Rogers City High School
Rogers City, MI
06-2012

Skills

  • Strategic Account Planning
  • Pipeline Development and Management
  • Cross-Functional Collaboration
  • Time Management
  • Business Development and Planning
  • Relationship Building
  • KPI Tracking
  • Operational Management
  • Contract Negotiation Expertise
  • Proposal Development

Technical Skills

  • Microsoft Office Suite (Excel, Word, PowerPoint, Outlook, Teams)
  • LinkedIn Navigator
  • CRM Software (Salesforce, Sugar)
  • ZoomInfo
  • Power BI
  • Tableau
  • DAT RateView
  • Sylectus
  • TMS Software (MercuryGate)
  • Winmore
  • Expert In: Domestic Import/Export Drayage, Dry Van, Temperature Controlled, Expedited, Flatbed, Cross-Docking, Cross-Border, Bonded Shipments, and Hazardous Materials

Timeline

Sales Executive

Dupré Logistics
03.2024 - Current

Senior National Account Manager

Nolan Transportation Group
10.2020 - 03.2024

Bartender

Dixie Saloon
02.2019 - 02.2020

Sales Professional

Fernelius Toyota, CDJR
07.2018 - 08.2019

Assistant Manager

Italian Oven
07.2015 - 05.2018

Bartender

Olive Garden
10.2013 - 05.2015

BSBA - Marketing, Logistics

Central Michigan University

High School Diploma -

Rogers City High School

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