Jacqueline Gonzalez

Payroll for 60 pier drivers

Responsible for entering daily truck driver log sheets

Travel to acquire ,on a daily basis, pier drivers' log sheets from designated location

Assisting manager with daily and monthly reports

Review pier drivers' daily moves from log sheets and match all required information for entering

Entering drivers' log information in computer system for payroll processing

Handle any issues with drivers and their log sheets and make calls to correct any discrepancies with TIRS received with mismatching information

Scan all TIRs into computer system for identifying containers and chassis pickups from piers

Handle daily customer emails that require information for

accounts receivables

Work on daily and weekly deadlines in a timely order

Payroll for 45 pier truck drivers

Enter drivers' log information in computer system for payroll processing

Responsible for calling pier truck drivers to reconcile any discrepancies with TIRs received with mismatching information

Assist manager with monthly reports and adhere to deadlines

Handle emails from the piers and resolve any issues

Daily filing of accounts receivable invoices

Provided assistance to customers, not bilingual, in the event of language barriers

Handle a high volume of customer calls and process work orders for containers and roll off rentals

Collect and process credit card payments over the phone for customer containers and roll off rentals

Handle a high volume of customer calls and assist customers to resolve pending issues

Assist sales representatives with entering customers' orders in computer system and assist with any customers' disputes

Provide assistance to bilingual customers in the event of language barriers

Handle a high volume of customer service calls and assist in resolving difficult customer issues with invoices

Daily revision of open work orders report and verify all proper labors are approved by shop manager

Verify that all mechanics and tire technicians are assigned to proper labors on all jobs

Assist accounts receivables in customer credit card disputes and fraudulent charges

Assist accounts receivables in collection of payments on customer charge accounts

Assist accounts payables in collecting all information necessary to process vendor invoices for payment

Assist sales representatives with charge accounts in order to receive proper commissions

Collect and verify mechanics', tire technicians', parts staff, managers, and office staff's hours for payroll processing

Assist new applicants in filling out all the proper information on job applications and collecting all proper documentation for payroll files

Provide assistance to customers, not bilingual, in the event of language barriers

Provide assistance to employees, not bilingual, in the event of language barriers between company owners, and managers with employees

Assist in filling out work related accident reports for human resources and workers compensation

Train new employees in daily office functions

Assist in office management responsibilities when manager is present and in absence of manager also