Jacqueline Gonzalez
Miami,FL
Summary
Detail-oriented administrative assistant with experience in customer service, data entry and office management & bookkeeping Personable administrative professional dedicated to cultivating positive client, staff and management connections.
Overview
8
8
years of professional experience
Work History
Administrative Assistant
Brickell Heights Preschool
Miami, Florida
01.2024 - Current
- Worked closely with auditors during year-end audits to provide necessary documentation.
- Managed daily bookkeeping functions with attention to accounts receivable, accounts payable, banking reconciliation and disbursements.
- Maintained the general ledger system to ensure accurate recording of all transactions.
- Pleasantly welcomed visitors, answered phone calls, and maintained front reception desk.
Administrative Assistant
Ruth Real & Associates Inc.
Miami, FL
12.2022 - 06.2023
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Scheduled office meetings and client appointments for staff teams.
- Assisted in the preparation of monthly financial reports including balance sheets and income statements.
- Maintained and processed invoices, deposits, and money logs.
- Handled confidential documents in an organized fashion according to established protocol.
- Entered data into accounting software programs such as QuickBooks or Sage 50 Accounting Software.
- Recorded journal entries into the accounting system software program.
FRONT DESK RECEPTIONIST
Baptist Hospital
07.2020 - 12.2020
- Established rapport and relationships with patients and external partners to cross-train and support medical staff
- Worked with patients to schedule tests and procedures
- Met with patients and families to discuss care and plan of action for future
- Inputted data such as file numbers, new or updated information or document information codes into computer systems to support document and information retrieval.
PERSONAL ASSISTANT
Jesus Gonzalez Bail Bonds, Inc.
01.2017 - 01.2019
- Performed general office duties, including answering multi-line phone system, routing calls, delivering messages to staff and greeting visitors
- Completed insurance forms, entering client files, preparing bank deposits and customer service.
- Performed various clerical tasks and organized office areas to promote productivity.
CUSTOMER SERVIVE CLERK
American Eagle Outfitters, Inc
11.2016 - 12.2016
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns
- Restocked, arranged and organized merchandise in front lanes to drive product sales.
Education
Bachelor of Science - Biology
Florida International University
Miami, FL01.2024
Associate of Science - Psychology
Miami Dade College
Miami, FL12.2018
Skills
- Patient services
- Organization
- Bilingual in English and Spanish
- Interpersonal Skills
- Multitasking ability
- Data Entry
- Office Administration
- Professional Communication
- Database Management
- Account Management
- Bookkeeping
- Quickbooks
- Financial Recordkeeping
Timeline
Administrative Assistant
Brickell Heights Preschool
01.2024 - Current
Administrative Assistant
Ruth Real & Associates Inc.
12.2022 - 06.2023
FRONT DESK RECEPTIONIST
Baptist Hospital
07.2020 - 12.2020
PERSONAL ASSISTANT
Jesus Gonzalez Bail Bonds, Inc.
01.2017 - 01.2019
CUSTOMER SERVIVE CLERK
American Eagle Outfitters, Inc
11.2016 - 12.2016
Bachelor of Science - Biology
Florida International University
Associate of Science - Psychology
Miami Dade College
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