Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Jacqueline Green

Warren,MI

Summary

Proficient team leader with in-depth understanding of the principles of health and wellness, as well as proven program management abilities. Highly organized and systematic with an in-depth understanding of best practices, standards and compliance requirements of the field.

History of working well in fast-paced health-related settings to provide diverse and useful services targeted on specific needs. Proficient in tracking, analyzing and reporting on progress, as well as implementing enhancements to drive growth.

Adept at leading groups and individual coaching sessions to promote wellness. Excellent educator adept at working with people at all skills levels to improve physical strength, stamina and health. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Leaders Ship roles. Position.

Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

14
years of professional experience

Work History

Advisacare Home Care

Wellness Coordinator
02.2020 - Current

Job overview

  • Developed and implemented comprehensive fitness and wellness programs to promote healthy lifestyles.
  • Conducted needs assessments or surveys to determine interest in or satisfaction with wellness and fitness programs, events or services.
  • Implemented budget guidelines and policies for staff.
  • Managed health fair activities to expose customers to health and wellness businesses.
  • Monthly billing
  • Staff weekly schedule
  • Daily Meetings
  • Organized schedules for comprehensive group fitness programs.
  • Monitored and evaluated program performance to determine value and quality.
  • Demonstrated safe and correct forms for each exercise and piece of equipment.
  • Collected and tracked information about participation and outcomes of individual programs.
  • Helped clients set and achieve health and wellness goals.
  • Met or exceeded monthly revenue and training goals.
  • Developed and maintained positive relationships with community members, businesses and vendors to build trust and rapport.

Beaumont Hospital

Nurse Assistant
01.2019 - 06.2021

Job overview

  • Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
  • Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Conferred with multidisciplinary healthcare team to help effectively manage patient conditions with regular testing and vitals assessments.
  • Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Utilized nursing knowledge to identify patient needs and offer appropriate remedies.
  • Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Helped patients effectively manage routine bathing, grooming, and other hygiene needs.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
  • Helped clean and prepare patient consultation rooms to maintain hygiene standards
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage.

Cpam/ Doctors Offices

Medical Receptionist
06.2009 - 09.2012

Job overview

  • Managed office logistics by scheduling appointments, maintaining files and collecting payments.
  • Completed administrative patient intakes with case histories, insurance information and mandated forms.
  • Kept waiting room neat and organized by stacking magazines, removing trash, and cleaning glass.
  • Greeted visitors and initiated triage processes for clients to streamline patient flow.
  • Managed master calendar and scheduled appointments for providers based on optimal patient loads and clinician availability.
  • Completed patient referrals to other medical specialists.
  • Prepared and processed patient referrals and transfer requests.
  • Invoiced patients accurately in line with charging guidelines.
  • Managed multi-line phone system and pleasantly greeted patients.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Processed medical insurance claims and payments.
  • Coordinated referrals through insurance and other medical specialists and documented details in patient charts.
  • Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
  • Placed new supply orders, managed inventory and restocked clerical spaces.
  • Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
  • Checked patient insurance, demographic, and health history to keep information current.
  • Frequently double-checked patient histories and current information while scheduling follow-ups and other appointments.
  • Performed various administrative tasks by filing, copying and faxing documents.
  • Organized paperwork such as charts and reports for office and patient needs.
  • Maintained current and accurate medical records for patients.
  • Notified manager of incidents and potential incidents relating to patients and staff for swift action.
  • Helped patients complete necessary medical forms and documentation.
  • Obtained payments from patients and scanned identification and insurance cards.
  • Managed office bookkeeping with insurance billing and patient payments.
  • Adhered to strict HIPAA guidelines to protect patient privacy.

Education

Macomb Community College , Warren, MI

Associate of Science from Emergency Nurse
06.2027

Madison High School , Madison Heights, MI

High School Diploma
06.2008

Skills

  • Wellness Coordination
  • Program Leadership
  • Wellness Strategies
  • Supporting Daily Living Needs
  • Critical Thinking
  • Patient Intakes
  • Patient Health Information Access
  • Nursing Assistance
  • Oral Hygiene
  • Vital Assessments
  • Health and Wellness Education
  • Healthcare Team Collaboration

Timeline

Wellness Coordinator

Advisacare Home Care
02.2020 - Current

Nurse Assistant

Beaumont Hospital
01.2019 - 06.2021

Medical Receptionist

Cpam/ Doctors Offices
06.2009 - 09.2012

Macomb Community College

Associate of Science from Emergency Nurse

Madison High School

High School Diploma
Jacqueline Green