Jacqueline Green
Newark,DE
Summary
Versatile finance and real estate professional with over a decade of expertise in optimizing financial systems, risk mitigation, and project management. Adept at consistently meeting deadlines, reconciling discrepancies, and enhancing revenue streams. Exhibits a proven capability to enhance operational productivity through data-driven analyses and process improvements. Skilled in navigating complex operational challenges and providing consultative solutions across various sectors including mortgage origination, real estate transactions, and regulatory compliance.
Overview
15
15
years of professional experience
4
4
Certification
Work History
Logistics and Operations Specialist
GMW Service LLC
09.2019 - Current
- Customer Satisfaction: Highly skilled in transportation logistics. Consistently achieving on-time deliveries and maintaining a high rate of customer satisfaction.
- Collaboration: Work closely with cross-functional teams to align logistics strategies with overall business goals, fostering a collaborative and productive work environment.
- Problem-solving : Demonstrate ability to assess complex logistical challenges, translating these skills into IT solutions to ensure seamless operations and project success.
- Implement a data-driven approach to route planning, leveraging analytics to optimize routes and reduce costs.
Quality Control Specialist
Wilmington Savings Fund Society, FSB
09.2014 - 02.2019
- Preformed a thorough review of pre-closing and post closing of all new, modified, residential and personal loan documents to insure compliance with bank policy, procedures and government regulations: TRID, RESPA, Reg Z, B, and X.
- Analyzed executed documents for accuracy and completeness while identifying any closing errors or missing items within the loan documents.
- Prepared and processed title paperwork to transfer property ownership of a vehicle or real estate.
- Submitted title documents to the designated government or state office.
- Initiated process improvements that led to reduced waste and increased production efficiency.
- Liaised between quality control and other departments and contractors, providing project updates and consultation.
Realtor
Berkshire Hathaway Home Services
01.2014 - 04.2018
- Assisted homebuyers in navigating the real estate market, leading to successful purchases and happy homeowners.
- Maintained up-to-date knowledge of local market trends and regulations, providing valuable insights and advice to clients.
- Conducted comprehensive market analyses to determine optimal listing prices for sellers, maximizing profits while minimizing time on market.
- Facilitated smooth transactions by coordinating with various stakeholders such as title companies, inspectors, appraisers, and attorneys.
- Collaborated with mortgage lenders to secure financing options for clients, expediting the closing process.
- Accompanied buyers on visits of homes and inspections of properties to advise on suitability and value of homes.
Loss Mitigation Business Analyst
Radian Guaranty, Inc.
04.2012 - 01.2013
- Managed the punctual execution of the loss mitigation process by rigorously auditing claims for reimbursement of unpaid principal balances, property preservation expenses, and foreclosure costs following loan liquidation through Foreclosure, Short Sale, REO, or Deed in Lieu.
- Thoroughly evaluated loss management workflows to successfully integrate all communications and correspondence between the GSEs and servicers, with a particular focus on enhancing web communication channels
- Formalized existing process maps and proactively developed new, streamlined workflows in areas that previously lacked them, setting a strong foundation for operational excellence
- Leveraged analytical expertise and Six Sigma methodologies to identify and close gaps in various processes, driving significant improvements in operational efficiency
- Actively participated in team meetings to share knowledge, exchange ideas, address challenges, and collaborate on potential solutions.
Short Sale Negotiator
Bank of America/KForce
06.2010 - 01.2012
- Effectively minimized foreclosure losses by conducting thorough analyses, managing, marketing, and successfully liquidating distressed properties via short sales through the Equator system
- Collaborated closely with realtors, and internal management to meticulously review, negotiate, and approve list price cut offers and counteroffers on a diverse range of properties
- Expertly managed a portfolio of more than 80 accounts, consistently maintaining 90-day aging parameters to meet both customer expectations and departmental turnaround times
- Conducted in-depth analyses of customers' reasons for hardship via bank statements, income, tax returns, business tax returns and credit profiles to proactively mitigate any potential financial loss to the organization
- Strictly adhered to both internal guidelines and external investor or insurer requirements, ensuring compliance and reducing operational risk
Loan Officer
Eagle Nationwide Mortgage Co.
01.2010 - 05.2010
- Concentrated efforts on building a valuable network and fostering strong community relations by actively engaging with real estate agents, builders, and other key referral sources, thereby expanding market reach
- Skillfully processed a diverse portfolio of loan types including FHA, VA, and conventional loans, demonstrating expertise and versatility in mortgage lending procedures.
- Ensured compliance with all federal and state regulations throughout the loan origination process.
- Meticulously reviewed applicant documentation, ensuring accuracy and completeness prior to submission for underwriting approval.
- Collaborated with underwriters to expedite loan approvals and close deals in a timely manner.
- Assisted customers in understanding loan terms and conditions to make informed decisions.
Education
Studied, To Achieve A Fluency in Business - Accounting
Temple University
Philadelphia, PASkills
- Comprehensive Risk and Compliance Expertise
- Client-Centric Relationship Building
- Analytical and Strategic Project Management
- Multifaceted Financial Analysis and Budget Oversight
- Problem-Solving
- Attention to Detail
- Excellent Communication
- Teamwork and Collaboration
- Six Sigma Methodologies
- Logistics Management
- Operational Efficiency
TECH STACK
Languages:
Java, JavaScript, React.js, HTML5, CSS
Tools:
Visual Studio Code, GitHub, JUnit, IntelliJ IDEA, Firebase Console
Frameworks:
Node.js, Bootstrap, Firebase
Operating Systems:
macOS, Windows, Android, iOS
Coding Practices:
Dependency Management, Test-Driven Development (TDD), Code Comments, Error Handling
Other:
RESTful APIs, JSON, WebPack, Responsive Design, MySQL
Certification
- Principal of Banking Certificate, American Institute of Banking
- PowerPlay 6.0 Data Exploration Certificate, Cognos Incorporated
- Inactive DE Licensed Real Estate Agent
- Certified ScrumMaster, Scrum Alliance 2023
- Software Development Essentials Training with Java and JavaScript, Code Differently LLC- 2023