Jacqueline Green
Kansas City,KS
Summary
Reliable and proactive professional with extensive experience in offender supervision and case management. Known for strong teamwork and problem-solving skills, successfully coordinating resources to enhance client outcomes and ensure compliance with court-ordered conditions. Experienced in providing accurate and helpful information, resolving client concerns with empathy, and maintaining strict confidentiality.
Overview
36
36
years of professional experience
Work History
Probation Parole Officer
Missouri Department Of Corrections
1330 Brush Creek Blvd
04.2024 - 05.2026
- Monitored compliance with court-ordered conditions for parolees and probationers.
- Conducted regular assessments to evaluate progress and identify potential risks.
- Coordinated referrals to community resources for housing, employment, and treatment services.
Case Worker Assistant
Missouri Department of Social Services
615 E 13th Street Kansas City, Mo. 64106
12.2022 - 04.2024
- Assisted clients in navigating social services programs to improve access to support.
- Documented case notes accurately to ensure compliance with departmental policies and procedures.
- Coordinated with multidisciplinary teams to develop comprehensive service plans for client needs.
Lab Technician 1
CEVA Logistics Inc.
Lenexa, KS
05.2022 - 10.2022
- Conducted routine laboratory tests to ensure compliance with safety and quality standards.
- Documented test results accurately, facilitating timely reporting to management teams.
Site Supervisor
Summit Skilled Trades
Hollywood, CA
12.2020 - 05.2022
- Supervised daily site operations to ensure compliance with safety regulations and industry standards.
- Coordinated project timelines and resources, optimizing workflow efficiency on multiple job sites.
- Trained and mentored junior staff, fostering a team-oriented environment focused on skill development.
Lead Supervisor
Maximus Call Center
Kansas City, MO
05.2020 - 12.2020
- Oversaw daily operations, ensuring adherence to quality standards and protocols.
- Mentored and trained new supervisors on team management strategies and performance metrics.
- Collaborated with cross-functional teams to enhance customer experience initiatives.
Bio-metric Technician
US Customs and Immigrations
Kansas City, MO
12.2015 - 07.2017
- Conducted fingerprint and biometric data collection for immigration applications.
- Verified identity documents to ensure compliance with federal regulations.
Police Officer - Crime Scene Investigator
Unified Government of Wyandotte County
Kansas City, KS
12.1989 - 11.2014
- Displayed sound judgment under pressure when making critical decisions that impact public safety.
- Maintained accurate case records and documentation, ensuring proper evidence handling and information sharing.
Education
Associate of Science - Accounting
Wright Junior College
Kansas City, MOHigh School Diploma -
JC Harmon High School
Kansas City, KSSkills
- Offender supervision
- Motivational interviewing
- Problem-solving
- Multitasking abilities
- Customer support
- Confidentiality maintenance
- Policy enforcement
- De-escalation techniques
- Attention to detail
- Reliability
- Client communication
Timeline
Probation Parole Officer
Missouri Department Of Corrections
04.2024 - 05.2026
Case Worker Assistant
Missouri Department of Social Services
12.2022 - 04.2024
Lab Technician 1
CEVA Logistics Inc.
05.2022 - 10.2022
Site Supervisor
Summit Skilled Trades
12.2020 - 05.2022
Lead Supervisor
Maximus Call Center
05.2020 - 12.2020
Bio-metric Technician
US Customs and Immigrations
12.2015 - 07.2017
Police Officer - Crime Scene Investigator
Unified Government of Wyandotte County
12.1989 - 11.2014
Associate of Science - Accounting
Wright Junior College
High School Diploma -
JC Harmon High School