Jacqueline Grieco

Oversee and Manage all sales for Common Ground NYC, Common Ground East Hampton, and Common Country.

• Sold 27% of CG East Hampton Pre Committed Revenue and over 18% of CG NYC Pre Committed Revenue year to date.
• Streamlined sales processes by identifying inefficiencies, implementing new tools, and setting performance goals.
• Boosted marketing, reviewed pricing strategies and expanded distribution channels to increase sales revenue.
• Established strong partnerships with industry influencers to expand brand recognition and drive business growth.
• Sales Director Role with Opening/Current Operating Team for Common Country.
• Trained and Recruited Sales Team for Common Country.

• Achieved 2M in sales for Q4 2022 - achieving highest income COTE has reached in its lifetime.
• Closing Manager duties including managing banks/deposits, cutting staff accordingly, completing final sales for EON and Corporate shift notes, Closing restaurant.
• Built reservation book, managed and maintained blocks to monitor guest control through different channel distribution and improve flow of service by trial of different seating tactics.
• Recruited, scheduled, and trained Reservations and Host teams on all systems and procedures.
• Maintained relationships with multiple streams of booking systems including (2) personal Investor/high profile emails, general public reservations email, and three third party platforms (ie: RESY, DORSIA CLUB & AMEX)
• Assumed full ownership over managing, plotting, and executing reservations book during service, while maintaining floor manager responsibilites from start to finish.

• Day to Day Operational functions during service: BEO's, Closing Reports & Cash Outs, Managing and Closing multiple floors of the venue during one shift.
• Head of the Department for Hostess & Reservation Team/ Scheduling 20+ employees
• Managed Lounge and Sky Boxes - interacting with demanding and high end clientele
• Guest Relation Management via Online Review
• Liaison for Human Resources to and from Staff
• Enacted progressive disciplinary measures for staff, managed work zones, and oversaw opening and closing duties.

• Opened and Operated 3 restaurants for Kissaki Hamptons; including Montauk Anglers Club, Watermill, O by Kissaki
• Recruited, Hired, Scheduled, and Onboarded 40+ employees/Generated Training Packets, Training Itineraries for all staff that were onboarded.
• Managed labor costs, employee reviews, and training schedules.
• Organized and developed systems and procedures to improve operational quality and team efficiency.
• Managed all 3 Hampton properties during service as AGM.
• Ensured accountability of the tip pool and approved weekly payroll for Hampton and UWS locations.
• Managed Ordering and Beverage Inventory achieving margin targets consistently to stay on track with growth plans.
• Managed Housing Projects for Hampton Team Management and Hourly.
• Created and Implemented Bottle Program for O by Kissaki Hampton Location.

• Thrive in high volume and high pressure scenarios.
• Worked in multiple different forums of Management Events ei; Wrap Parties, full and partial Buyouts, Corporate functions, Dining Experiences, Live Music & Art. (200+ guests)
• Increased monthly sales more then 25% by training floor staff new up-selling techniques, created/implemented incentive packages.
• Curated team building experiences for all staff- Managed staff of 30+
• Oversaw and Distributed banks - money counts - end of night payroll- tip out