Summary
Overview
Work History
Education
Skills
Professional Development
Timeline
Generic

Jacqueline Grochowalski

South Hadley,MA

Summary

Cyber professional with over 18 years experience that specializes in building diverse teams and strategies across the enterprise. Excellent communication and interpersonal skills who performs with an unwavering positive attitude and strong determination to effectively execute and complete activities on schedule. Excellent critical thinking skills, with proven ability to quickly assess and resolve issues. A leader who is enthusiastic about coaching, mentoring and development.

Overview

19
19
years of professional experience

Work History

Head of Security Engineering and Identity and Access Management

MassMutual
07.2020 - Current

Manage leaders in IAM and Security Engineering that are responsible for implementing cutting edge technologies to reduce risk and enhance experience

  • Responsible for IAM and Security Engineering strategies, roadmaps and execution across all teams and capabilities
  • Lead in-depth technical research, assessments, and performance analysis to support and design technical automated IAM strategies
  • Responsible for strategy discussions with senior leaders and build roadmap for new innovative IAM and Security Engineering Capabilities in collaboration with Enterprise Architecture resources
  • Serve as a business enabler, develop clear planning, and design documentation for risk driven high-performance integrations
  • Consistent record of being results oriented with the desire and ability to achieve aggressive goals
  • Ability to understand risk landscape and drive programs and roadmap planning based on the current threat environment.
  • Coordinated with other departments within the organization to develop integrated approaches towards mitigating risks across multiple areas.
  • Established measures, metrics, thresholds and targets to drive performance in alignment with security and other business strategies.

Information Security Director – Delivery Lead

MassMutual
10.2018 - 07.2020

Responsible for leading team comprised of full time, vendor and contract employees and executing on all Identity and Access Management programs to enterprise for home office and field employees

  • Implemented enterprise-wide program for Identity Lifecycle Management, risk-based access management, privileged access management and automatic provisioning and de-provisioning of accounts
  • Coached and mentored early career individuals across the enterprise technology organization.
  • Enhanced company-wide security by developing and implementing comprehensive information security programs and strategies.
  • Managed a team of information security professionals, ensuring their continuous professional development and growth within the organization.
  • Established key performance indicators for monitoring the effectiveness of implemented security measures and making data-driven improvements when necessary.
  • Championed information security culture throughout the organization through regular presentations, workshops, and internal marketing campaigns.

Information Security Consultant/Enterprise Information Risk Management - Strategy Lead

MassMutual
07.2017 - 09.2018

Created Identity and Access Strategy across the MassMutual Enterprise for all of the home office and field identities while participating in programs to enhance customer experience

  • Owned all of the Identity and Access Management Capabilities and strategy for MassMutual
  • Worked with Policy and Governance team to create and set standards for authentication and identity proofing
  • Participated in program to enhance customer experience while deploying enhanced authentication and identity proofing for both security and Fraud risks
  • Worked with internal audit, external audit and Compliance for audit items and regulatory requirements such as NYDFS
  • Manage relationships with enterprise-wide vendors
  • Reduced potential information security incidents by developing and enforcing company-wide security policies and procedures.
  • Collaborated with cross-functional teams to develop secure software solutions, minimizing the likelihood of future attacks.
  • Served as primary liaison between IT department and executive management, providing accurate and timely updates on key information security initiatives.

Director of IAM and Desktop Services

Barings
09.2012 - 07.2017

Built and managed high preforming teams that were able to execute on several projects across the IT Organization including data strategy programs, Two-factor Authentication, Desktop Rollover, WIN10 Upgrade, Printer Refresh, Active Directory Integration, SOD and Access Controls based projects and audit related project items

  • Provide monthly dashboards to the senior management committee that includes metrics for SLA’s and key project updates
  • Aligned individual development goals with a specific role for each of the project teams.
  • Enhanced employee satisfaction by implementing inclusive policies and fostering a diverse work environment.
  • Improved overall client outcomes by closely monitoring program effectiveness and making necessary adjustments.
  • Led a multidisciplinary team of professionals, optimizing collaboration and performance.
  • Managed budgets, ensuring optimal allocation of resources to meet program goals.

Analyst/Associate Director/Identity and Access Management

Barings
07.2005 - 08.2012

Implemented Identity tools and process across the enterprise to maintain security posture, ensure process optimization and reduce risk

  • Worked with various teams and stakeholders to build a Identity Warehouse, IGA Platform and define processes to ensure compliance and governance of users and applications
  • Successfully implemented and led the firm’s Change Request (CR) process to coordinate changes in infrastructure for entire enterprise
  • Consistently demonstrated the ability to manage sensitive issues through effectively communicating, listening to and understanding the requirements of the other parties, and finding a positive resolution
  • Worked closely with internal and external auditors to ensure that our security procedures maintain the integrity of the Barings environment.
  • Improved overall team efficiency by streamlining project management processes and implementing new collaboration tools.
  • Reduced operational costs by identifying inefficiencies and implementing cost-saving measures in various departments.
  • Established strong relationships with key industry partners, creating mutually beneficial opportunities for growth and collaboration.

Education

Master’s Degree - Business Administration, Strategy and Innovation

BAYPATH UNIVERISTY
Longmeadow, MA
10.2021

Master’s Degree - Communication, and information Management

BAYPATH UNIVERISTY
Longmeadow, MA
05.2015

Bachelor of Arts - Communication

UNIVERSITY OF MASSACHUSETTS
Amherst, MA
05.2005

Skills

  • Vendor Management
  • Regulatory Compliance
  • Negotiation
  • Verbal and Written Communication
  • Project
  • Business Planning
  • Team Leadership
  • Problem Solving
  • Organizational Skills
  • Conflict Resolution
  • Process Improvement

Professional Development

  • RLF Regional Leadership Forum (SIM Boston), 10/2022
  • Agile Leadership Certification, 03/2019
  • Scrum Master Certification, 08/2017
  • SharePoint Tech-Conference, 08/2015
  • Project Management: Skills for Success, Learning Tree International, 02/2011
  • SQL Programming Language: A Comprehensive Hands –Introduction, 11/2009
  • Windows Server 2003: Comprehensive Hands-On Introduction, 08/2009
  • PC Configuration and Troubleshooting, Learning Tree International, 04/2007
  • Understanding the Securities Industry, Olmstead Associates, 03/2007
  • Essentials of Project Management, Barings Capital Management, Fall 2006

Timeline

Head of Security Engineering and Identity and Access Management

MassMutual
07.2020 - Current

Information Security Director – Delivery Lead

MassMutual
10.2018 - 07.2020

Information Security Consultant/Enterprise Information Risk Management - Strategy Lead

MassMutual
07.2017 - 09.2018

Director of IAM and Desktop Services

Barings
09.2012 - 07.2017

Analyst/Associate Director/Identity and Access Management

Barings
07.2005 - 08.2012

Master’s Degree - Business Administration, Strategy and Innovation

BAYPATH UNIVERISTY

Master’s Degree - Communication, and information Management

BAYPATH UNIVERISTY

Bachelor of Arts - Communication

UNIVERSITY OF MASSACHUSETTS
Jacqueline Grochowalski