Jacqueline Guevara
Palmdale ,CA
Summary
Adept at compassionate caregiving and proficient in laptop and tablet operation, I significantly enhanced client well-being and documentation efficiency at Social Services. My proactive approach in healthcare collaboration and customer relationship management at IHSS and Macy's showcases my ability to drive positive outcomes and foster independence in clients. Committed caretaker and customer service offers 5 plus years in home healthcare. Dedicated to delivering consistent and focused attention to client safety, comfort and dignity. Well-versed in direct patient care and recordkeeping. Health Aide with background working with community healthcare organizations, delivering support to practitioners and patients. Provides clinical and administrative assistance, primary healthcare, and emergency response services. Passionate about educating patients on maintaining healthy lifestyles. Caring and dedicated to offering comprehensive personal support. Talented in cooking meals, organizing schedules and updating documentation. Strong knowledge of emotional, physical and social support strategies.
Overview
8
8
years of professional experience
Work History
IHSS Care Provider
Social Services
02.2021 - Current
- Prepared nutritious meals according to dietary restrictions and preferences for better overall health.
- Provided transportation and appointments management.
- Provided transportation for clients to medical appointments, social events, and other necessary outings.
- Ensured a safe and comfortable environment by maintaining a clean and organized living space.
- Assisted clients with daily living activities, promoting independence and quality of life.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Administered medications as prescribed, ensuring proper dosage and adherence to schedules.
- Assisted disabled clients to support independence and well-being.
- Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
- Conducted regular assessments of client health status, identifying potential issues early on for prompt intervention.
- Supported clients in managing personal finances, paying bills, and budgeting responsibly.
- Provided mobility assistance such as walking and regular exercising.
- Maintained detailed records of client interactions, progress updates, and changes in care plans for accurate documentation purposes.
- Collaborated with healthcare professionals to develop personalized care plans for optimal results.
- Advocated for the rights of clients within the healthcare system, ensuring access to necessary resources and services.
- Completed entries in log books, journals, and care plans to accurately document and report patient progress.
Sales Associate
Macys Department Store
09.2016 - 02.2017
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Recommended complementary purchases to customers, increasing revenue.
Education
GED -
Antelope Valley Adult School
Lancaster, CA 06.2012
Skills
- Emotional Support
- Grooming assistance
- Physical mobility support
- Compassionate Caregiving
- Patient Care
- Client documentation
- Progress Documentation
- Schedule Management
- Time Management
- Laptop and Tablet Operation
Languages
Spanish
Full Professional
Timeline
IHSS Care Provider
Social Services
02.2021 - Current
Sales Associate
Macys Department Store
09.2016 - 02.2017
GED -
Antelope Valley Adult School