Jacqueline Gutierrez
Healthcare Administrator
Pasadena,TX
Summary
Healthcare Administrator with proven to deliver exemplary level of healthcare service delivery to patients. Coordinate admission and discharge of patients. Plan and implement strategies for developing improved health care management. Proven problem solver and excellent communicator. Strong organizational skills, superb understanding of data collection and performance metrics. Recognized for staff development leading to high performing teams.
Overview
6
6
years of professional experience
4
4
Certifications
1
1
Language
Work History
Houston Methodist Kirby Breast Center
10.2021 - Current
- Promotes a positive work environment and contributes to a dynamic, team focused work unit that actively helps one another to achieve optimal department results
- Collaborates with all members of the patient care team by actively communicating and reporting pertinent patient care information and data in a comprehensive manner
- Guides and mentors Mammography Technologist I and students to help build confidence in skills, knowledge and abilities
- Uses peer-to-peer accountability towards department goals for retention and employee engagement
- Facilitates open, professional (verbal, nonverbal, written) communication to achieve mutual understanding, role modeling by example
- Communication to promote both work efforts and problem resolution is clear and professional, providing the highest quality service during every customer and patient encounter
- Performs mammograms for both diagnostic and screening purposes; performs biopsies and bone density exams (EF)
- Proactively assesses, identifies and responds to the needs of the patient for adjustment or intervention to optimize patient care, image quality and patient experience
- This includes: positioning, physiology, procedure preparation, and technical factors
- Modifies technical factors to achieve desired imaging results and recognizes complications and limitations associated with certain procedures
- Provides direct assistance to physicians during diagnostic and interventional breast procedures, including assisting with sterile technique
- Provides accurate explanations and instructions to patients and family members at an appropriate level utilizing verbal and non-verbal skills, terminology and language
- Follows safety standards and conducts all imaging procedures accordingly
Memorial Hermann Hospital- TMC
10.2018 - 08.2021
- Perform radiography (x-ray) exams on patients ensuring compliance with all radiation safety procedures: Prepares patients for exam, explains procedure, administers contrast when necessary, positions patients for the exam, selects appropriate imaging techniques, and ensures technical quality of the images
- Enters and monitors patient data
- Performs quality assurance on radiology equipment
- May assist with initial and renewal application for ACR and other accreditation
- Ensure safe care to patients, staff and visitors; adheres to all Memorial Hermann policies, procedures, and standards within budgetary specifications including time management in a busy environment, supply management, productivity and quality of service
- Promotes individual professional growth and development by meeting requirements for mandatory/continuing education and skills competency; supports department-based goals which contribute to the success of the organization.
Solis Mammography
06.2019 - 06.2020
- Ability to effectively communicate to patients the procedures and educate women about the role of regular mammography in preventative breast health
- Ability to effectively communicate on an individual and small group basis to doctors, patients, and other employees
- Ability to apply common sense understanding to carry out detailed and sometimes complicated, written or oral instructions
- Maintain patient-first focus at all times and exhibit outstanding customer service skills and consistently practice excellent mammography positioning and exposure technique
- Practice safe procedures and adheres to radiation safety measures under the supervision of the
- Radiology supervisor or the Radiologist
- Complete patient education regarding the exam
- Promote privacy for the patient
- Promote comfort for the patient
- Perform diagnostic or screening mammogram as ordered
Memorial Hermann Breast Center, Sugarland, Memorial City
Pasadena
05.2019 - 10.2019
- Performs mammography radiographic exams on patients ensuring compliance with all radiation safety procedures: Prepares patients for exam, explains procedure, administers contrast when necessary, positions patients for the exam, selects appropriate imaging techniques, and ensures technical quality of the images
- 8 hours of digital mammography, Hologic Tomography certified
- Enters and monitors patient data
- Performs quality assurance on mammography equipment
- May assist with initial and renewal application for ACR and other accreditation
- Identifies and reports any accidents, complaints or equipment malfunction to department management
- Ensures safe care to patients, staff and visitors; adheres to all Memorial Hermann policies, procedures, and standards within budgetary specifications including time management, supply management, productivity and quality of service
- Promotes individual professional growth and development by meeting requirements for mandatory/continuing education and skills competency; supports department-based goals which contribute to the success of the organization.
Pasadena Health Center
Pasadena, TX
10.2016 - 08.2017
- Responsible for answering phone calls and scheduling patient’s appointments
- Performed various radiologic procedures on patients
- Performed radiography exams on patients ensuring compliance with all radiation safety procedures: Prepares patients for exam, explains procedure, administers contrast, when necessary, positions patients for the exam, selects appropriate imaging techniques, and ensures technical quality of the images
- Calibrated x-ray portable machine
- Take patients vital signs, double checking personal information
- Worked with medsynapse software to download patient’s radiology reports.
Education
Bachelor of Applied Science - Healthcare Administration
Midwestern State University
Associate of Applied Science Degree - Medical Radiography Technology
San Jacinto College
Associate of Arts - General Studies
San Jacinto College
Skills
Great communication skills, verbal and writtenundefined
Affiliations
Alpha Beta Gamma Member since 2015
Certification
Texas Medical Board- Radiology Technologist
Timeline
CPR
02-2022
Houston Methodist Kirby Breast Center
10.2021 - Current
Solis Mammography
06.2019 - 06.2020
The American Registry of Radiologic Technologist- Mammography
05-2019
Memorial Hermann Breast Center, Sugarland, Memorial City
05.2019 - 10.2019
Memorial Hermann Hospital- TMC
10.2018 - 08.2021
Pasadena Health Center
10.2016 - 08.2017
Texas Medical Board- Radiology Technologist
08-2016
The American Registry of Radiologic Technologist- Radiology
08-2016
Bachelor of Applied Science - Healthcare Administration
Midwestern State University
Associate of Applied Science Degree - Medical Radiography Technology
San Jacinto College
Associate of Arts - General Studies
San Jacinto College
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