Jacqueline Hand
Petal
Summary
Experienced educational professional with strong focus on supporting classroom environments and fostering student growth. Adept at team collaboration, adapting to changing needs, and achieving effective outcomes. Excellent tutor, record keeper, and multitasker. Skilled in implementing lesson plans, managing classroom behavior, and providing individualized student support. Known for reliability, flexibility, and results-driven approach.
Formerly, experienced with patient care, critical thinking, and effective communication. Utilizes medical knowledge to support patient recovery and manage complex conditions. Strong understanding of healthcare protocols and compassionate care delivery.
Overview
32
32
years of professional experience
Work History
TST Assistant
Petal School District
Petal, MS
01.2017 - Current
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude..
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.
- Identified struggling students early on and provided additional support through tutoring sessions and modified lesson plans.
- Implemented classroom management plan that reduced disruptions, creating more conducive learning environment.
- Assisted in maintenance of classroom records, ensuring accurate tracking of attendance and grades.
Front Office Assistant
YMCA
Petal, MS
05.2016 - 05.2018
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Maintained a professional and welcoming environment for clients, contributing to an overall positive experience.
- Directed phone inquiries, answered customer questions, and scheduled appointments.
- Reviewed and updated customer information in database for accuracy.
- Handled financial transactions accurately by processing payments, issuing receipts, and maintaining detailed records of all transactions.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
Tutor
McDowell County Schools
Marion, NC
01.2011 - 05.2013
- Provided homework assistance using specific curriculum and materials.
- Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
- Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
- Provided one-on-one tutoring sessions, tailoring instruction to meet the specific needs of each student while promoting independent learning skills.
- Tutored diverse groups of students to strengthen subject comprehension, boost confidence, and build important learning skills.
- Monitored student progress and provided feedback and support.
Coordinator II Nursing Services
University of Mississippi Medical Center, UMMC
Jackson, MS
08.1997 - 05.1999
- Entered data, generated reports, and produced tracking documents.
- Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
- Verified and submitted timekeeping information for accurate and efficient payroll processing.
- Performed calculations in overtime, vacation, and sick hours to provide accurate data to payroll processing database.
- Uploaded time records into computer system and made adjustments to create accurate database for payroll processing functions.
Graduate Nurse
University of Mississippi Medical Center
Jackson, MS
08.1996 - 08.1997
- Improved patient outcomes by providing compassionate and comprehensive nursing care to diverse populations.
- Conferred with RN to identify patient care needs and support and prepare patient admission, transfer or discharge.
- Obtained information from patient interview and observation and documented vital signs, weights and heights to facilitate patient care activities.
- Conducted thorough assessments of new admissions to establish baseline data for ongoing monitoring and intervention planning purposes.
- Promoted teamwork among staff members, collaborating closely with interdisciplinary teams for optimal patient care delivery.
Personal Homecare
Self Employed
Mississippi
05.1993 - 12.1995
- Enhanced clients'' emotional well-being by offering companionship and engaging conversations.
- Improved client''s daily living experience by providing personal care, meal preparation, and light housekeeping tasks.
- Assisted clients with mobility issues, helping them maintain independence and an active lifestyle.
- Provided transportation services for clients'' appointments, social activities, and errands, increasing their access to community resources.
- Scheduled and coordinated medical appointments.
Education
Nursing
William Carey University
Hattiesburg, MS05-1996
High School Diploma -
Mize Attendance Center
Mize, MS 05-1989
Skills
- Fast learner
- Time management
- Computer skills
- Attention to detail
- Team collaboration
- Verbal and written communication
- Data entry
- File and record keeping
- Data confidentiality
Timeline
TST Assistant
Petal School District
01.2017 - Current
Front Office Assistant
YMCA
05.2016 - 05.2018
Tutor
McDowell County Schools
01.2011 - 05.2013
Coordinator II Nursing Services
University of Mississippi Medical Center, UMMC
08.1997 - 05.1999
Graduate Nurse
University of Mississippi Medical Center
08.1996 - 08.1997
Personal Homecare
Self Employed
05.1993 - 12.1995
Nursing
William Carey University
High School Diploma -
Mize Attendance Center