Jacqueline Handy

Highly organized and dedicated stay at home mum with extensive experience managing the daily operations of a busy household with five daughters. Skilled in multitasking, problem-solving, and time management, with a focus on creating a nurturing and structured environment. Experienced cake baker, and decorator, providing custom cakes for special occasions, and talented Hair Braiding specializing in intricate styles for family and friends. Make up Artist for graduations and proms. Owner of an online small business designing t-shirts and apparel centered around natural hair. Proven ability to handle everything from budgeting and meal planning, education support, and conflict resolution. Adept at balancing multiple responsibilities while fostering, personal growth, emotional well-being and a positive home atmosphere.

• Represented prestigious brands, Versace, Dolce & Gabbana and Moschino, and other elite brands.
• Visual and product merchandiser.
• Hosted special events and promotions.
• Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
• Maintained friendly and professional customer interactions.
• Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
• Collaborated with senior leadership on strategic planning initiatives to align branch objectives with corporate goals.
• Interviewed and hired talented individuals with top-level strengths, improving organizational talent, and skill set.
• Maintained a hygienic workspace by adhering to strict sanitation practices, ensuring client safety and comfort.
• Sanitized makeup tools to avoid spread of infection.
• Enhanced client satisfaction by providing personalized makeup consultations and product recommendations.
• Advised clients on proper skincare routines, promoting healthy skin as the foundation for flawless makeup application.
• Demonstrated and explained use of different beauty products to educate customers.
• Scheduled onsite makeup appointments for clientele.
• Prepared skin for makeup application by cleaning, moisturizing and priming.
• Assessed customer skin tone and complexion to determine appropriate products and materials to use.
• Kept up-to-date with style industry standards, trends, and techniques to provide optimal aesthetics services to every client.
• Enhanced staff competency with regular training sessions, boosting productivity levels across the branch operations.

Make Up Artist/Beauty Consultant in all the major elite stores in London.

• Kept up-to-date with industry trends and new product launches, enabling accurate recommendations for clients.
• Conducted makeovers and skincare consultations, boosting customer confidence in their appearance.
• Increased sales revenue through effective product demonstrations and persuasive communication skills.
• Delivered exceptional customer service, addressing client concerns and providing solutions to meet their unique needs.
• Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
• Listened to customer needs and desires to identify and recommend optimal products.

• Key roles: visual merchandiser, ordering stock from designers and UK agents, book-keeping of weekly takings and targets, unpacking deliveries, working under pressures and being up-to-date with all new fashions and trends

• Greet and assist customers at the service desk with a variety of inquiries, including product, information, store, locations, and availability.
• Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
• Processed transactions accurately while maintaining a high level of customer service.
• Maintaining strong, understanding of store, products, services, and layout to assist customers efficiently.

• Worked to cross various retail environments quickly adapting into different store policy product lines, and customer demographics
• Easily integrated in the new teams and work cultures, effectively contributing from day one regardless of the store specific needs.
• assisted customers with product, inquiries recommendations, and personalized shopping experience to drive sales and customer satisfaction.

• Demonstrated respect, friendliness and willingness to help wherever needed.

• Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.

• Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.

• Delivered excellent customer service in a fast paced environment, ensuring a positive guest experience.
• Handled customer inquiries, complaints, and special requests, efficiently, and professionally
• Maintain effective communication with team members to ensure smooth operations during busy shifts.
• Maintained friendly and professional customer interactions.