Jacqueline Harris
Medical Assistant
Little Rock,AR
Summary
Caring healthcare aide with 15+ years providing in-home care to over 50+ patients. Detailed when reviewing instructions and medical charts to appropriately administer medications and treatments. Upbeat when entering patients' homes and throughout interactions for professional and personalized care services. Well-rounded Personal Care Aide with 15+ years assisting clients with various daily living needs at home. Talented at offering attentive care to patients by managing health needs, helping with personal grooming, carrying out light housekeeping and care. Expert communicator when supporting patients' needs, documenting information and interacting with supervisors.15+
Overview
5
5
years of post-secondary education
8
8
years of professional experience
Work History
Host Home Parent
Intregrityinc.org
Little Rock, AR
01.2020 - 07.2021
- Provided compassionate and patient-focused care to cultivate well-being.
- Delivered outstanding service to clients to maintain and extend relationship for future business opportunities.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Communicated with staff, patients and healthcare providers to encourage highest quality of service.
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
Supervisor/Caregiver Attendant
Self Employed Services
Little Rock, AR
12.2013 - 12.2019
- Built strong relationships with clients to deliver emotional support and companionship.
- Cleaned house, ran errands, managed laundry and completed weekly grocery shopping.
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Provided safe mobility support to help patients move around personal and public spaces.
- Changed dressings, bandages and binders to maintain proper healing and sanitary measures.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Documented residents' behavior in terms of mental status, sleeping and eating patterns in medical record books.
- Monitored client vital signs, administered medications and tracked behaviors to keep healthcare supervisor well-informed.
- Transported individuals to events and activities, medical appointments and shopping trips.
- Recognized and reported abnormalities and/or changes in patients' health status to case manager.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Helped patients care for themselves by teaching proper, safe use of ambulation assistive devices such as canes or walkers.
Education
Certificate - Medical Assistant
Eastern Vocational College
Little Rock, AR 01.1986 - 12.1988
Certificate - Medical Insurance Coding
National Park College
Hot Springs, AR 05.2008 - 12.2009
Skills
Light cleaning
Filing and data archiving
Wound care maintenance
Cooking meals
Errands
Medication Management
Employee hiring and retention
Physical therapy administration
Schedule Management
Meeting planning
Medical chart documentation
Detail-oriented
Timeline
Host Home Parent
Intregrityinc.org
01.2020 - 07.2021
Supervisor/Caregiver Attendant
Self Employed Services
12.2013 - 12.2019
Certificate - Medical Insurance Coding
National Park College
05.2008 - 12.2009
Certificate - Medical Assistant
Eastern Vocational College
01.1986 - 12.1988