Experienced Office Management and Administration Professional experienced in optimizing productivity, efficiency, and service quality across various environments. Highly dependable, ethical, and reliable support specialist and leader that blends advanced organizational, technical, and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
10
10
+Years of professional experience
Work History
Executive Office Administrator
The Boeing Company
01.2023 - 04.2023
Managed (6) C-Suite Executives and Team support with meeting schedules, meetings, calendar conflicts, correspondence management, document coordination, and customer relations.
Supported conference room reservations, agenda preparation, and calendar maintenance for programs, meetings, and events.
Worked with upper management to complete complex projects on tight budgets within specific timelines.
Applied advanced administrative and analytical skills in overseeing day-to-day operational activities
Booked flights, car rentals, and hotel accommodations for business travel and expense report reconciliation. Assisted upper management by coordinating travel plans, and coordinating special events.
Reconciled account files and produced monthly reports.
Developed internal requirements and standards to minimize regulatory risks and liability across programs.
Scheduled conference rooms, prepared agendas, and maintained calendars to prepare for meetings and events.
Office Manager
Northern Data US Holdings, Inc.
10.2021 - 11.2022
Served as Office Manager in support of Legal Counsel and HR Assistant liaison strategically ensuring responsive communications. Provided HR compliance for all new hires and offboard existing employees. Utilized the GUSTO S/W platform and new hire virtual welcoming meeting organization. Initiated and completed new employee I-9 verification, benefit allocation, payroll and employer/employee tax accounts, IT property asset management, project site ID badges, corporate apparel, and digital employee handbook.
Optimized organizational systems for payment collections, AP/AR, deposits, and recordkeeping.
Established workflow processes, monitored daily productivity, and implemented modifications to improve the overall performance of personnel.
Coordinated special projects and managed schedules.
Compared vendor prices and negotiated for optimal savings.
Office Manager
TeleWorld Solutions, Inc.
12.2020 - 11.2022
Served as front office point person for all C-Suite office management. Provided and created strategic workflow to streamline processes and ensured a point person for all C-Suite office management. Provided and created strategic workflow to streamline processes and ensured a high level of organizational effectiveness, and communications responsiveness.
Aggregated and analyzed data related to administrative costs to prepare budgets for corporate-level management.
Communicated corporate objectives across divisions through Team meetings with status updates.
Managed large personnel files digitally. Managed performance and improvements tracking systems.
Initiated all new hire documentation uploads via the ADP Workday portal for hires, and terminations, verified all I-9 documentation, and employment documentation, and monitored employee identification for facility access management.
Implemented and reviewed vendor contracts for renewals. Monitored budget for cost efficiencies. Applied cost savings upon renewals of office services which saved company $40K combined with FedEx and OfficeMax service agreements. Initiated timely project management within budget constraints for multi-faceted problems concerning executive leaders.
Executive Coordinator/Office Administrator C
The Boeing Company
01.2020 - 04.2020
Performed tasks for Sr. Executives and (6) Global Regional Directors with day-to-day Outlook schedules and meeting conflicts and document integration.
Possessed a high level of discretion. Provided excellent verbal, interpersonal, and written communication.
Applied advanced administrative and analytical skills in overseeing day-to-day operational activities.
Coordinated and processed domestic and international business travel arrangements, monitored designated business travelers' logistics, and generate expense reports that reconciled corporate credit card costs timely and accurate. Verified payments to corporate credit cards.
Tracked and maintained designated conference room schedules for availability and efficient use of resources. Ordered catering as needed.
Managed and procured office supplies and inventory.
Planned and implemented logistics for executive-level internal and external events.
Executive Assistant/Office Manager
Klas Telecom Government
09.2015 - 10.2019
Strategically managed day-to-day as the gatekeeper at the Front Office to ensure smooth efficient calendar management of smooth day-to-day and gatekeeping for the CEO, COO, CRO, CFO, HR, and Sales/Marketing Team. Provided senior-level office administration and office management organization; created highly effective organized digital filing systems. Created and maintained PowerPoint decks, organization charts, and office operations documentation.
Coordinated office event planning both internal and external.
Supported all aspects of Stakeholders' Advisory meetings, attended, and recorded meeting minutes and action items, and confirmed all travel, logistics, and catering.
Proficient in MS Outlook, PowerPoint, Excel, Word, and SharePoint.
Assisted with integration and administered SAP Concur Travel, Expense, and Invoice, prepared check requests, and initiated AR/AP invoice procuring. Prepared travel requests and submitted expense reports timely.
Planned corporate events, participated in team-building activities and trade-show activities, and social networking support.
Initiated a full range of complex personnel actions with discretion, with excellent responsive customer focus attentiveness; applied abilities to be business continual while maintaining sensitivity; exceptional writing, interpersonal and communication proficiencies.
Coordinated executive travel logistics both domestic and international. Reconciled expense reports timely.
Customer-focused, handling customer inquiries and complaints and troubleshooting timely with resolution.
Skills
Time Management
Office Management
Planning Events
Concur Travel and Expenses
Executive Management Support
Executive Travel
Special Event Projects
Accounts Payable and Accounts Receivable
Customer Relationship Management
Managing Office Supply Inventory
Processing Expenses
Booking Travel
Strategic Planning
Payroll and Accounts Payable Receivable
Permitting Requirements
Financial Records and Processing
Calendar Management
Microsoft Office
Problem-Solving Techniques
Budget Support
Effective Written and Verbal Communication
Performance Improvement
Customer Service Management
Maintaining Office Records
Supervision Abilities
Office Workflow Support
Client Correspondence
Travel Coordination
Error Resolution
Information Uploading
Advanced Excel Spreadsheet Functions
Administration and Operations
Database Maintenance
Research and Analysis
Correspondence Writing
Supplier Liaison
Employee Timesheet Processing
Records Management Systems
Office Equipment Proficiency
Meeting Coordination and Support
Organizational Systems
PowerPoint Presentations
Payroll
Coordinate Schedules
Filing
Enforce Policies
Industry Best Practices
Report Preparation and Analysis
Continuous Improvement Process
Accomplishments
Achieved office services contract negotiations which saved $40K with accuracy and efficiency.
Collaborated with the IT team in the integration development of new software upgrades.
D/Maintenance Team Lead at Boeing, The Boeing Company/ Boeing Global Services, BGS, Al Udeid AB QatarD/Maintenance Team Lead at Boeing, The Boeing Company/ Boeing Global Services, BGS, Al Udeid AB Qatar
Senior Oncology Staff Fellow at U.S. Food and Drug Administration, CDER, Oncology Center of ExcellenceSenior Oncology Staff Fellow at U.S. Food and Drug Administration, CDER, Oncology Center of Excellence