JACQUELINE HICKS
Little Elm,TX
Summary
Proficient and caring nursing team member offering over 26 years of patient-facing experience. Addresses patient needs with compassionate care and attention to detail. Diligent about maximizing satisfaction, safety, and wellness while serving patients of all backgrounds. Proficient and caring nursing team member offering outstanding patient-facing experience. Adept at addressing patient needs with compassionate care and attention to detail. Diligent about maximizing satisfaction, safety, and wellness while serving patients of all backgrounds. Dependable healthcare team member with sound judgment, excellent clinical abilities and smooth bedside manner. Track and chart vitals and other markers to help patients, support team treatment goals and boost outcomes. Exceptional approach in patient support. Skilled Licensed Practical Nurse offering 26 years of experience in the field. Knowledgeable about assisting with non-invasive procedures and performing respiratory treatments. Strong documentation skills and a firm grasp of compliance requirements. Passionate Nurse with demonstrated experience in hospital settings. Proven ability to build strong relationships with patients and families while providing compassionate care. Offers strong task prioritization and organizational skills. Experienced nursing professional with excellent skills in patient assessment, disease management, and medication administration. Proven track record of delivering high-quality care. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management, and problem-solving skills. Proficient and caring nursing team member offering over 26 years of patient-facing experience. Addresses patient needs with compassionate care and attention to detail. Diligent about maximizing satisfaction, safety, and wellness while serving patients of all backgrounds.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Clinic LVN
MinuteClinic
Frisco, TX
10.2020 - Current
- Improved patient care by providing efficient and accurate medication administration.
- Enhanced clinic efficiency by assisting in the coordination of patient appointments and scheduling.
- Ensured patient satisfaction through compassionate and attentive nursing care.
- Contributed to a positive work environment by collaborating with interdisciplinary healthcare teams.
- Reduced medical errors by maintaining detailed and accurate documentation of patient information, treatments, and outcomes.
- Increased clinic effectiveness by managing supplies inventory levels and ensuring timely restocking when needed.
- Strengthened patient relationships by offering emotional support and education on treatment options and self-care techniques.
- Promoted infection control practices within the clinic setting, leading to a decrease in communicable illnesses among staff and patients alike.
- Helped maintain a clean, safe, and organized workspace to provide optimal patient care environments at all times.
- Enhanced patient comfort levels during procedures by explaining processes thoroughly beforehand while also addressing any concerns or questions that arose throughout their visits confidently.
- Participated actively in continuous professional development opportunities offered within the clinic network to stay up-to-date on industry best practices related to LVN responsibilities specifically.
- Mentored new LVN staff members to ensure proper training and integration into the clinic''s workflow, promoting a cohesive team environment.
- Managed patient care through closely monitoring respiration, blood pressure, and blood glucose levels.
- Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Administered medications and injections to patients.
- Monitored patient health conditions to report changes to assigned physician.
- Assessed patients' temperature, pulse, and blood pressure and recorded in electronic medical records.
- Delivered emotional support to patients and families during challenging times.
- Reviewed patient history to verify conditions and current medications.
- Responded to patient requests with appropriate clinical and personal assistance.
- Evaluated patient histories, complaints, and current symptoms.
- Managed various general office duties such as answering multiple telephone lines, completing insurance forms, and mailing monthly invoice statements to patients.
LPN
Forest Manor Clinic
04.2014 - 10.2020
- I conducted the screening, diagnostic treatment, and rehabilitative and supportive services as the senior nurse on a primary health care team
- I recorded patients' medical history, vital statistics, and test results in electronic medical records
- Supervise other LPNs and trained them to do their daily assignment
- I also did medication reconciliation
- Diabetic checks and blood pressure checks weekly or monthly
- I also took care of 2 physician panels daily.
- Improved patient outcomes by providing high-quality nursing care and closely monitoring vital signs.
- Enhanced patient satisfaction levels through effective communication and empathetic listening skills.
- Reduced medication errors by accurately administering medications and diligently verifying patient information.
- Collaborated with interdisciplinary healthcare teams to develop comprehensive care plans for patients.
- Implemented infection control measures, ensuring a clean and safe environment for patients and staff.
- Assisted in the management of chronic health conditions by providing education, support, and follow-up care.
- Conducted thorough patient assessments to identify medical needs and develop appropriate treatment plans.
- Facilitated smooth transitions from acute care settings to long-term care facilities or home environments.
- Provided emotional support to patients and families during difficult times, fostering positive relationships built on trust and compassion.
- Maintained accurate documentation of all relevant clinical data, ensuring compliance with regulatory standards.
- Performed wound care treatments using sterile techniques, promoting healing and preventing complications.
- Utilized time management skills to prioritize tasks effectively, allowing for efficient completion of daily responsibilities.
- Demonstrated adaptability in working with diverse patient populations across various healthcare settings.
- Increased nursing team cohesiveness through active participation in staff meetings and open communication with colleagues.
- Contributed to continuous quality improvement efforts by identifying areas for potential growth within the nursing practice.
- Supported the delivery of evidence-based interventions by staying current on best practices in the field of nursing.
- Assisted physicians during examinations or procedures as needed, playing a vital role in the overall patient experience.
- Participated in ongoing professional development opportunities to enhance knowledge base and skillset as an LPN.
- Addressed any concerns or questions posed by patients or family members promptly to maintain confidence in their care plan.
- Provided compassionate end-of-life care, ensuring that patients were comfortable and families felt supported during the process.
- Performed routine evaluations of each patient's status, needs, and preferences.
- Documented accurate and complete patient information to address patient problems and expected outcomes.
- Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Comforted and counseled patients and families throughout the care process.
- Administered medications and injections to patients.
- Supported physicians during examinations and scans to assist with diagnostic procedures.
- Obtained patient vital signs and input/output measurements from inpatients.
- Assisted with admissions, appointments, transfers, and discharges.
- Adhered to treatment plan instructions when administering medications and treatments to patients.
- Collaborated with an interdisciplinary team of healthcare and social service providers to address patients' needs through effective intervention and care planning.
LPN
MinuteClinic
03.2024 - 05.2020
- I started working at MinuteClinic doing COVID testing outside in the portable sheds
- I worked 10-hour shifts and saw anywhere from 50 to 80 patients a day
- I did this for a year
- Then, I transitioned to the hub inside CVS and became a hub nurse
- My responsibilities included checking patients into the clinic, running insurance, and scanning driver's licenses into patient charts
- All paperwork needed for the visit was scanned into the patient chart
- I ran all tests such as the flu test and strep throat test, and also took vital signs
- I performed HGBA1C testing for diabetes, provided diabetic education, blood pressure education, and discussed a healthy heart diet
- I helped aging patients with the check-in process
- I collected all labs and sent them to an outside lab for processing
- I also ordered all the supplies for the clinic and ran the controls on all test kits.
LPN
Roudebush Va Hospital
10.2020 - 05.2020
- I did EKG, Bladder scans, Nebulizer treatment, conducted screening such as covid 19, immunization, diagnostic treatment, and rehabilitative and supportive services as the senior nurse on a primary health care team
- I'm responsible for recording patients' medical history, vital statistics, and test results in medical records
- I drew labs and prepared them to be transported.
LPN
WESTMINSTER VILLAGES NORTH
08.2006 - 03.2014
- Administer prescribed medications or start intravenous fluids and note times and amounts on patients' charts
- Observe patients, charting and reporting changes in patient's conditions, such as adverse reactions to medication or treatment, and taking any necessary action
- Provide patient care and treatments, such as taking temperatures or blood pressures, dressing wounds, treating bedsores, giving enemas or douches, rubbing with alcohol, massaging, or performing catheterizations
- Answer patients' calls and determine how to assist them
- Measure and record patients' vital signs, such as height, weight, temperature, blood pressure, pulse, and respiration
- Work as part of a health care team to assess patient needs, plan and modify care, and implement interventions
- Collect samples such as blood, urine, and sputum from the patients, and perform routine laboratory tests on samples
- Assemble and use equipment such as catheters, tracheotomy tubes, and oxygen suppliers
- Evaluate nursing intervention outcomes, conferring with other health care team members, as necessary
- Record food and fluid intake and output
- Help patients with bathing, dressing, maintaining personal hygiene, moving in bed, or standing and walking
- Apply compresses, ice bags, and hot water bottles
- Inventory and requisition of supplies and instruments
- Supervise nurses' aides and assistants
- Make appointments, keep records, and perform other clerical duties in doctors' offices and clinics
- Prepare food trays and examine them for conformance to the prescribed diet.
LPN
MIDTOWN MENTAL HEALTH
08.2008 - 03.2010
- Led groups, and different subjects about mental health issues were discussed
- Administer prescribed medications and note times and amounts on clients' charts
- Observe clients, charting and reporting changes in clients' conditions, such as adverse reactions to medication or treatment, and taking any necessary action
- Provide clients care and treatments, such as taking temperatures or blood pressure, and dressing wounds
- Address client's question's concerns about their treatment or medication and determine how to assist them
- Measure and record clients' vital signs, such as height, weight, temperature, blood pressure, pulse, and respiration
- Work as part of a health care team to assess client needs, plan and modify care, and implement interventions
- Collect samples such as blood, urine, and sputum from the clients, and perform routine laboratory tests on samples
- Evaluate nursing intervention outcomes, conferring with other health care team members, as necessary
- Record food and fluid intake and output
- Help clients with bathing, dressing, maintaining personal hygiene, moving in bed, or standing and walking
- Perform basic first aid
- Inventory and requisition supplies and instruments
- Supervise mental health techs.
LPN
CCA MARION COUNTY JAIL II
08.2005 - 08.2006
- Observe patients, charting and reporting changes in patient's conditions, such as adverse reactions to medication or treatment, and taking any necessary action
- Provide basic patient care and treatments, such as taking temperatures or blood pressures, dressing wounds, treating bedsores, giving enemas or douches, rubbing with alcohol, massaging, or performing catheterizations
- Sterilize equipment and supplies, using germicides, sterilizers, or autoclave
- Answer patients' calls and determine how to assist them
- Measure and record patients' vital signs, such as height, weight, temperature, blood pressure, pulse, and respiration
- Work as part of a health care team to assess patient needs, plan and modify care, and implement interventions
- Collect samples, such as blood, urine, and sputum from patients, and perform routine laboratory tests on samples
- Prepare patients for examinations, tests, or treatments and explain procedures
- Evaluate nursing intervention outcomes, conferring with other health care team members, as necessary
- Apply compresses, ice bags, and hot water bottles
- Inventory and requisition supplies and instruments make appointments, keep records, and perform other clerical duties in doctors' offices and clinics
- Set up equipment and prepare medical treatment rooms
- TB test assessment and screening and provided treatment if needed monitor blood glucose level and provide treatment if needed.
Education
BACHELOR SCIENCE - Addiction Counseling, Coursework in psychology, and counseling
INDIANA WESLEYAN UNIVERSITY
Nursing
Ivy Tech Community College
10.1998
Skills
- Administrative
- Making appointments
- Basic
- Blood pressure
- Budget
- Catheterizations
- Charts
- Clerical
- Cooking
- CPR Certified
- Client
- Clients
- Disease prevention
- First aid
- Forms
- Health education
- Hiring
- Immunizations
- Instruction
- Instructing
- Inventory
- Laboratory tests
- Managerial
- Mental health
- Microsoft Excel
- Office
- Microsoft Word
- Nursing
- Bathing
- Patient care
- Evaluating patients
- Observing patients
- Preparing patients
- Payroll
- Personnel
- Standing and walking
- Physical therapy
- Implement programs
- Rehabilitation
- Reporting
- Safety
- Collecting samples
- Staffing
- Therapeutic
- Treatment plan
- Geriatric Care
- Chronic Disease Management
- Preventive Care
- Compassionate Care
- Diabetes management
- Immunization Administration
- Catheter Care
- Behavioral health support
- Healthcare coordination
- Family Communication
- Clinical Documentation
- Health Education
- Behavioral assessment
- Emergency Response
- Medication Dispensing
- Caregiving skills
- HIPAA Compliance
- Vital signs
- Palliative Care
- EMR / EHR
- Medication Administration
- Staff Supervision
- Mental Health Support
- Breathing Treatments
- Direct Patient Care
- Patient Management
- Patient Charting
- Medical examination
- Patient support
- Patient Education
- Activity Scheduling
- Specimen Collection
- Infection Control
- Performance monitoring
- Treatment Room Preparation
- Nursing Staff Supervision
- Patient Observation
- Conflict Resolution
- Responsible and Dependable
- Task Prioritization
- Inventory Assessment
- Patient Positioning and Transporting
- Management Team Support
- Relationship Building
- Multitasking Abilities
- Strong Clinical Judgment
- Interpersonal Skills
- Time management abilities
- Active Listening
- Continuous Improvement
- Excellent Communication
- Intravenous Medications
- Professionalism
- Examination and Test Preparation
- Epic Systems
- CPR/AED
- Multitasking
- Problem-Solving
- Adaptability and Flexibility
- Call Answering and Assistance
- Team building
- Procedure Explanation
- Administrative Functions
- Patient Intake
Certification
- CPR certified
- TB certified
Additional Information
I made masks for friends and family.
Timeline
LPN
MinuteClinic
03.2024 - 05.2020
LPN
Roudebush Va Hospital
10.2020 - 05.2020
Clinic LVN
MinuteClinic
10.2020 - Current
LPN
Forest Manor Clinic
04.2014 - 10.2020
LPN
MIDTOWN MENTAL HEALTH
08.2008 - 03.2010
LPN
WESTMINSTER VILLAGES NORTH
08.2006 - 03.2014
LPN
CCA MARION COUNTY JAIL II
08.2005 - 08.2006
BACHELOR SCIENCE - Addiction Counseling, Coursework in psychology, and counseling
INDIANA WESLEYAN UNIVERSITY
Nursing
Ivy Tech Community College