JACQUELINE HINKE
Collegeville,PA
Summary
ACCOUNT MANAGEMENT/SALES EXECUTIVE
Enthusiastic, disciplined, and results-driven professional with excellent qualifications and experience to support sales, business development, and account management activities in diverse businesses and industries. Capable of applying strong communication, relationship building, organization, and customer service abilities to manage the entire sales lifecycle from prospecting to negotiating to closing sales. Utilize well developed interpersonal skills to build rapport and establish positive working relationships with customers, team members, and management.
Overview
5
5
years of professional experience
Work History
Account Manager - Enterprise Accounts
Bentley Systems Incorporated
03.2020 - Current
- Oversee 50 plus key accounts in U.S.
- Northeast Territory - Architectural and Civil Engineering Firms.
- Exceeded quota all 4 years.
- Achieved 127% of 2023-24 sales quota of $1.4M.
- Manage and develop a sales pipeline and forecast business weekly, monthly and quarterly.
- Prospect for and close license, subscription, and Professional Services sales.
- Schedule and effectively engage technical colleagues to undertake product. demonstration or other technical needs in assisting and closing sales to meet revenue goals.
- Follow-up on leads generated from corporate websites, trade-shows, seminars, and collaborative. sourcing efforts.
- Adhere to the Bentley Sales Process fully utilizing SAP Cloud for Sales as a daily sales tool and reporting system to manage contacts, leads, all sales opportunities, and forecast.
- Create and manage Opportunity and Account Plans.
- Host and co-present web presentations and demonstrations with Application Engineers,
- Periodically attend national and regional tradeshows/conferences.
- Schedule user site visits as needed.
Account Representative/Success & Retention/Trainer
Performance Food Centers
12.2018 - 03.2020
- Held accountable for leveraging leadership, communication and relationship building skills and excellent sales abilities to call on 100 plus key accounts in both the U.S and Canada.
- Directly responsible for applying strong consultative selling skills and problem-solving abilities to investigate and uncover issues related to slow/digressing sales with accounts.
- Develop and present solutions to improve the use of products including additional education/training.
- Demonstrate an exceptional ability to establish rapport quickly with customers, establish trust and confidence, provide consultation and advisement, and utilize effective selling strategies and technique to increase sales.
- Continually develop and apply knowledge. of nutritional products offered to set up and train business owners and staff on product features and benefits, educate on product use, and drive a high volume of product sales.
- Directly accountable for opening new accounts and servicing existing accounts capitalizing on sales and new business development opportunities and cultivating and maintaining positive ongoing client relationships ensuring retention and loyalty.
- Uphold a positive image of the company while actively contributing to customer service objectives and quality standards by evaluating results, addressing needs, and analyzing/responding to customer and other feedback.
- Ensure professional and courteous communications, demeanor, and interactions with customers while uncovering ways to add value, improve customer relations, increase sales, and drive bottom line results.
Education
BS in Business Administration -
State College of Florida - School of Business
Sarasota, FLSkills
- Microsoft Office (Word/Excel/PowerPoint)
- Salesforce
- SAP Cloud for Sales (C4S)
- Power BI
Highlight Of Qualifications
- Energetic, trustworthy, and outgoing individual with natural relationship building skills and selling abilities.
- Represent companies in a highly professional manner while providing value-added service to all customers.
- Use excellent customer service and listening skills to exceed expectations and to ensure complete satisfaction.
- Able to quickly learn/understand products and services to educate customers and develop new business/sales.
Strengths And Abilities
- Account Management/Relations
- Negotiating/Closing New Sales
- Product Training/Demonstrations
- Identifying/Uncovering Needs
- Managing the Entire Sales Process
- Face-to-Face Sales Presentations
- Consultative/Solution Selling
- Sales/New Business Development
- Presenting Features and Benefits
- Generate/Follow Up on Leads
Hobbies and Interests
- Avid Runner
- Physical Fitness/Training
Timeline
Account Manager - Enterprise Accounts
Bentley Systems Incorporated
03.2020 - Current
Account Representative/Success & Retention/Trainer
Performance Food Centers
12.2018 - 03.2020
BS in Business Administration -
State College of Florida - School of Business
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