Jacqueline Ho
Patient-focused Optometrist with a strong interest in clinical excellence, team leadership, and business development. Experienced in managing key performance indicators (KPIs), driving monthly exam-booking goals, and collaborating with cross-functional teams to support both patient satisfaction and business performance. Aspires to advance into a Managing Optometrist role, leveraging clinical expertise, operational leadership, and a results-driven approach to develop teams, improve patient experiences, and contribute to the overall growth and success of the practice.
Work History
Optometrist
11 Months- Lead day-to-day store operations while providing comprehensive optometric care and delivering a high-quality patient and customer experience.
- Collaborate closely with opticians, retail associates, and leadership to coordinate patient flow, support team performance, and maintain an efficient, customer-focused environment.
- Monitor and manage key performance indicators (KPIs), using business and patient metrics to identify opportunities, improve performance, and drive store results.
- Consistently work toward monthly exam-booking targets by optimizing scheduling, patient conversion, team communication, and follow-up strategies.
Optometry Technician
- Conducted preliminary vision tests, including visual acuity and color vision assessments.
- Assisted the optometrist with autorefractor and NCT
- Educated patients on contact lens care and I&R trainings
Education
Doctor of Optometry
Bachelor of Science - Biology B.S., Minor: Business Foundations
- University of Houston Dean's List/Student Excellence - Completed the semester of Spring 2016 with a GPA higher than 3.50
- Academic Excellence Scholarship Accepted an academically -competitive scholarship from the University of Houston as a freshmen. Based on standardized test scores, high school class rank and high school
GPA.
Clinical Rotations / Optometry Internships
Chrycy Eye Group Feb 2025-May 2025
Coral Gables, FL
Delivered comprehensive eye care, including vision exams, diagnosis and treatment of
ocular conditions, contact lens fittings, and management of contact lens-related
Complications.
Eye Centers of South Florida Nov 2024-Feb 2025
North Miami Beach, FL
Provided comprehensive eye care in an OD/MD practice with a focus on ocular
disease, including diagnosis, treatment, and management of conditions such as
glaucoma, diabetic retinopathy, and macular degeneration.
Assisted in cataract surgery preoperative assessments and postoperative care,
ensuring optimal patient outcomes through detailed follow-up and coordination with
ophthalmologists.
Dorchester House Health center Aug 2024-Nov 2024
Dorchester, MA
Provided comprehensive eye care in a community health center setting, diagnosing
and treating a wide range of ocular conditions while delivering accessible care to
underserved populations.
Bedford VA May 2024-Aug 2024
Bedford, MA
Provided specialized eye care to veterans, including the diagnosis, treatment, and
management of ocular conditions, with a focus on improving the overall health and
quality of life for the veteran population.