Jacqueline Horsley
Monroe,LA
Summary
Compassionate, creative and effective Teacher with valuable experience in classroom administration, professional development and project planning. Equipped with extensive background in versatile education environments. Student-centric instructor, academic facilitator and motivational coach. Competent at performing independently or as member of teaching team. Well-versed in classroom and online technologies.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Sped Self-Contained Teacher
Swartz Lower Elementary School
08.2023 - Current
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering supportive learning environment.
- Identified struggling students early on and provided additional support through tutoring sessions and modified lesson plans.
- Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child's educational journey.
- Increased educational expertise and knowledge by participating in instructor-oriented workshops.
- Write and follow IEPs
Operations Manager
Slim Red Entertainment-Self Employed
03.2022 - Current
- Specializes in providing entertainment booking, production, facility management, contracting, negotiating, budgeting, bookkeeping, and marketing services for major events and venues.
- Provided valuable feedback to management regarding consumer preferences and competitor activities at promotional events.
- Developed custom financial models to support decision-making processes for key projects and initiatives.
- Organized internal events such as team-building activities and employee recognition programs, fostering positive work environments.
- Managed relationships with external vendors and contractors to acquire mutually benefiting contracts and successful project delivery.
Kindergarten Teacher
Delta Elementary School
11.2022 - 07.2023
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Graded and evaluated student assignments, papers, and course work.
- Worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives.
- Incorporated exciting and engaging activities to achieve student participation and hands-on learning.
- Increased student progress by 30% by applying multiple types of teaching strategies into classroom.
- Planned and implemented integrated lessons to meet national standards.
Customer Service Representative
Coast Professional
03.2021 - 05.2022
- Updated account information to maintain customer records.
- Answered constant flow of customer calls with minimal wait times.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Reviewed accounts and scheduled contact dates for follow-up calls
- Skip-tracing debtors to locate current residence and employment information
- Documented interactions with debtors.
- Managed over 50 customer calls per day.
- Participated in team meetings and training sessions to stay informed about product updates and changes
- Collaborated with team members to develop best practices for consistent customer service delivery
Education
Teacher Certification - Education of Individuals in Elementary Special Education Programs
I-Teach Louisiana
Online12.2024
Bachelor of Science - Business Accounting
Grambling State University
Grambling, LA05.2022
High School Diploma -
Ouachita Parish High School
Monroe, LA05.2016
Skills
- Creative Lesson Plan Development
- Group Learning Mechanics
- Budget Management
- Public Speaking
- Parent and Student Communication
- Learning Modalities
- Call Control
- Business Growth
- Leadership
- Organization
- Computer Proficiency
- Time Management
Certification
- Certified CDL Class A, Coastal Truck Driving School - July 2022
Volunteer History
Music Mentor - Monroe City Schools
02/2024- Current
- Mentored aspiring musicians, providing guidance on instrument techniques and musical theory.
- Facilitated group workshops and individual lessons, fostering a supportive learning environment.
- Organized recitals and showcases to showcase students' progress and encourage community engagement with the program.
Volunteered for Grambling"World Famed" Uniform Crew Fall 2019
Timeline
Sped Self-Contained Teacher
Swartz Lower Elementary School
08.2023 - Current
Kindergarten Teacher
Delta Elementary School
11.2022 - 07.2023
Operations Manager
Slim Red Entertainment-Self Employed
03.2022 - Current
Customer Service Representative
Coast Professional
03.2021 - 05.2022
Teacher Certification - Education of Individuals in Elementary Special Education Programs
I-Teach Louisiana
Bachelor of Science - Business Accounting
Grambling State University
High School Diploma -
Ouachita Parish High School
- Certified CDL Class A, Coastal Truck Driving School - July 2022
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