Jacqueline Huang
North New Hyde Park,NY
Summary
Strategic operations professional with experience in North American business management, client relations, and cross-functional coordination within the semiconductor industry. Demonstrated ability to optimize operational processes, resolve complex client escalations, and support strategic decision-making through financial analysis, forecasting, and performance tracking. Skilled in coordinating cross-functional teams, improving operational efficiency, and driving initiatives that enhance revenue growth and profitability.
Overview
10
10
years of professional experience
Work History
General manager of North America/ Stakeholer
WGTI Technology Ltd.
Taipei, Taiwan
07.2015 - 12.2025
- Enhanced product communication to ensure accurate messaging and correct product details.
- Collaborated with cross-functional teams to deliver products and improve client support.
- Managed client relationships to foster trust and satisfaction. and resolved escalated issues at WGTI Technology Ltd.
- Encouraged transparent communication among team members to boost collaboration. among staff to optimize operational efficiency.
- Reviewed financial statements and sales or activity reports to track productivity and goal progress.
- Worked with organizational leadership and board of directors to guide direction of operations.
- Helped drive higher profit by improving production process and aligning sales targets with industry conditions.
- Monitored sales forecasts and financial plans to support revenue goals.
Business Owner/Operator
Bricktopia Trading Inc.
Burnaby, BC
09.2019 - 10.2023
- Established operational procedures and workflow planning during startup phase.
- Reduced operational inefficiencies through process analysis and corrective action planning.
- Improved operations and forecasting through performance data review and target evaluation.
- Streamlined vendor contracts and supply ordering processes to improve procurement efficiency.
- Increased profit margin through vendor price negotiations on products.
- Improved delivery quality and cost control by evaluating suppliers for timeliness and compliance.
- Tracked market trends and identified emerging opportunities to inform pricing decisions.
- Supported budget planning, accounting administration, and purchasing operations.
- Updated administrative records to enhance monitoring of operational conditions.
Administrative Officer
Darling's Trading Inc.
Richmond, BC
07.2018 - 02.2019
- Prepared internal memoranda and external correspondence for senior management, and reviewed documentation to remove errors and improve accuracy.
- Coordinated logistical support for programs, meetings, and events, including room scheduling, agenda development, and calendar management.
- Managed office inventory processes by monitoring supply levels, restocking materials, and issuing purchase orders to support continuity.
- Coordinated communication with vendors, contractors, and professional services personnel to receive orders, guide activities, and communicate instructions.
- Delivered front-office support by managing multi-line phone systems, routing calls and messages, and welcoming visitors.
- Maintained spreadsheets and databases to provide accurate tracking, analysis, and reporting for performance and sales data.
Education
Diploma of Arts - Digital Film & Video
The Arts Institute Of Vancouver
Burnaby12-2017
Bachelor of Arts - Journalism
Shih Hsin University
Taiwan06-2013
Skills
Stakeholder engagement
Strategic leadership
- Project planning
- Operations oversight
- Team oversight
- Cross-functional team management
Software
- Adobe Premiere Pro
- Microsoft Office
Personal Information
- General manager
- Administrative assistant
Languages
- Native - Mandarin
- Fluent - English
Hobbies and Interests
- Reading
- Musicals
Timeline
Business Owner/Operator
Bricktopia Trading Inc.
09.2019 - 10.2023
Administrative Officer
Darling's Trading Inc.
07.2018 - 02.2019
General manager of North America/ Stakeholer
WGTI Technology Ltd.
07.2015 - 12.2025
Diploma of Arts - Digital Film & Video
The Arts Institute Of Vancouver
Bachelor of Arts - Journalism
Shih Hsin University