Jacqueline Hudson

• Manage key operational and administrative processes at the company level to drive costs, quality, and customer value throughout the DC/VDC Network
• Improved overall performance outcomes, conducting regular performance analytics and presenting findings to senior management.
• Tracked, analyzed and executed quality and continuous improvement initiatives to hold departments accountable for performance.
• Achieved company-wide recognition for outstanding performance management, setting benchmark for other departments to follow.
• Achieved significant improvements in team efficiency by redesigning performance evaluation criteria.
• Spearheaded change management initiatives that improved organizational adaptability and resilience during challenging times.
• Developed and executed strategies for goal setting and performance monitoring, aligning team efforts with company objectives.
• Developed, tracked and analyzed variance of key performance measurements.
• Managed quality control process to drive accuracy of performance inputs.
• Improved team performance by implementing new KPI tracking systems and providing regular feedback.
• Introduced innovative metrics-driven approach, allowing for better evaluation of departmental progress against established targets.
• Developed targeted incentive programs to boost employee morale and drive higher levels of achievement.
• Improved employee engagement through introduction of comprehensive rewards system.
• Established clear communication channels for employees to voice concerns, promoting a healthier work environment.
• Conducted thorough assessments of employee performance, identifying strengths and areas for growth.
• Analyzed financial data to identify cost-saving opportunities while maintaining high-quality output standards.
• Monitored key performance indicators and built processes to support partner performance and growth.
• Developed comprehensive performance management strategy, resulting in increased efficiency and productivity across departments.
• Conducted in-depth data analysis to identify performance trends, enabling targeted coaching interventions.
• Evaluated diverse organizational systems to identify workflow, communication, and resource utilization issues.
• Conducted thorough reviews of operations to devise and deploy improvement strategies.
• Reviewed internal systems and organized training plans to address areas in need of improvement.
• Evaluated current processes to develop improvement plans.

• Promote safe working conditions by monitoring safety procedures and equipment
• Handled day-to-day shipping and receiving overseeing more than 100 packages per day.

Maintained positive working relationship with fellow staff and management

• Prioritized and organized tasks to efficiently accomplish service goals
• Maintained a safe working environment through adherence to safety protocols and regular site inspections.
• Trained new employees to learn new systems, apply best practices and comply with protocols and regulations.
• Ensured timely completion of projects with effective time management and prioritization of tasks.
• Inspected completed work to verify quality standards and compliance with criteria.
• Developed strong relationships with clients, subcontractors, and suppliers, fostering open communication channels for smooth project execution.
• Successfully mitigated risks associated with complex projects by conducting thorough risk assessments and implementing appropriate contingency plans.
• Adapted workflows in response to changing environmental conditions or unexpected challenges encountered during construction activities.