Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jacquelin Hudson

Alloway

Summary

Team Leader experienced in directing activities of workgroups. Develops strategies, provides training, sets goals and obtains team feedback. Excellent interpersonal and communication skills. Big picture focus with excellence in communicating goals and vision to succeed. Problem solver, networker and consensus builder. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

16
16
years of professional experience

Work History

Patient Care Technician/phlebotomist/monitor Tech

Inspira Medical Center
01.2024 - Current
  • Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
  • Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
  • Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
  • Performed blood draws, EKGs, and other diagnostic tests accurately and efficiently for prompt analysis by healthcare professionals.
  • Maintained clean and safe environment to promote patient safety and comfort.
  • Contributed to a positive patient experience by keeping rooms clean, organized, and well-stocked with supplies.
  • Delivered compassionate end-of-life care, offering comfort and dignity to patients in their final stages.
  • Monitored vital signs for early detection of medical issues, ensuring timely intervention.
  • Monitored patients' heart rhythms and functions through cardiac monitoring strips.
  • Collaborated with healthcare team to maintain quality patient care.
  • Cleaned and sterilized equipment after each appointment, changed batteries and checked for malfunctions.
  • Enhanced patient experience through compassionate care and communication during blood draw procedures.
  • Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
  • Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
  • Centrifuged blood samples as outlined in clinical protocols.
  • Completed proper sanitation and cleaning of equipment and work areas between patients.
  • Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.

CNA

Clipboard Health
06.2023 - Current
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.

Team Lead Style

Target
10.2022 - 08.2023
  • Worked different stations to provide optimal coverage and meet production goals.
  • Minimized resource and time losses by addressing employee or production issue directly and implementing timely solutions.
  • Held weekly team meetings to inform team members on company news and updates.
  • Worked with team to identify areas of improvement and devised solutions based on findings.
  • Designed strategic plan for component development practices to support future projects.
  • Supervised team members to confirm compliance with set procedures and quality requirements.
  • Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.

Multi-Store Manager

Claire's Boutique
06.2009 - 10.2022
  • Trained new employees on proper protocols and customer service standards.
  • Raised property accuracy and accountability by creating new automated tracking method.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Negotiated price and service with customers and vendors to decrease expenses and increase profit.
  • Interacted well with customers to build connections and nurture relationships.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.
  • Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Trained and guided team members to maintain high productivity and performance metrics.

Team Lead

Walmart
06.2015 - 06.2022
  • Minimized resource and time losses by addressing employee or production issue directly and implementing timely solutions.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
  • Conducted training and mentored team members to promote productivity and commitment to friendly service.
  • Communicated KPIs outlined in annual plan to inform employees of expectations and deliverables.
  • Monitored time and attendance, enforcing compliance with company procedures relating to absenteeism.
  • Developed monthly and daily production output plans to deliver on customer service and financial metrics.
  • Held weekly team meetings to inform team members on company news and updates.
  • Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service.
  • Promoted high standerds through personal example to help each member understand expected behavious and standards.
  • Established open and professional relationships with team members to achieve quick resolutions for various issues.
  • Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
  • Managed leave requests and absences and arranged covers to facilitate smooth flow of operations.
  • Coached team members in techniques necessary to complete job tasks.
  • Trained new team members by relaying information on company procedures and safety requirements.

Education

Health Science / Veterinary Science - LPN / Small Animal

Salem Community College
Salem, NJ

Certificate - Certified Nursing Aide

Salem Community College
Salem NJ
05.2023

CCMA Certificate - Clinical Medical Assistant

Cumberland County College
Vineland, NJ
06.2012

High School Diploma -

Deptford Township High School
Deptford, NJ
06.2006

Skills

  • Process Improvement Initiatives
  • Key Performance Indicators (KPI)
  • Daily Workflow Improvement
  • Overseeing Daily Activities
  • Performance Improvement
  • Effective Customer Service
  • Work Planning and Prioritization
  • Performance Evaluations
  • Orientation and Onboarding
  • People Management
  • Coaching and Mentoring
  • Overcoming Obstacles
  • POS Transactions
  • Stockroom Management
  • Safety Awareness
  • Medical Billing and Coding
  • Patient Assessments
  • Bookkeeping Support
  • Electronic Medical Record
  • Ambulating and Repositioning Patients
  • Vital Sign Monitoring
  • IDX Appointment Scheduling
  • First Aid
  • Communicating with Patient Families
  • Human Anatomy and Physiology

Timeline

Patient Care Technician/phlebotomist/monitor Tech

Inspira Medical Center
01.2024 - Current

CNA

Clipboard Health
06.2023 - Current

Team Lead Style

Target
10.2022 - 08.2023

Team Lead

Walmart
06.2015 - 06.2022

Multi-Store Manager

Claire's Boutique
06.2009 - 10.2022

CCMA Certificate - Clinical Medical Assistant

Cumberland County College

High School Diploma -

Deptford Township High School

Health Science / Veterinary Science - LPN / Small Animal

Salem Community College

Certificate - Certified Nursing Aide

Salem Community College

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