Summary
Overview
Work History
Education
Skills
ADDITIONAL RELEVANT EXPERIENCE
Timeline
Registered Nurse

Jacqueline Hughes

Methodist Le Bonheur Healthcare
Walls,MS

Summary

Experienced Registered Nurse with over 12 years in diverse clinical settings, specializing in Epic and Cerner EHR systems. Skilled in EHR navigation, troubleshooting, and peer education, serving as a key resource for staff support. Aiming to apply extensive clinical workflow knowledge in a Clinical Systems Analyst or related role.

12
Years of experience

Work History

Registered Nurse, Corporate Float Pool

4 Years 11 Months
Methodist Le Bonheur Healthcare | Memphis, TN | 09.2021 - Current
  • Provide clinical expertise across five adult acute-care hospitals while adapting to varying unit workflows, technologies, documentation standards, and operational processes.
  • Utilize Epic across medical-surgical, telemetry, and stepdown workflows, including Hyperspace, Flowsheets, MAR/BCMA, Orders, Results Review, Secure Chat, Discharge Documentation, Care Everywhere, Rover, and reporting.
  • Assisted staff with Epic navigation and clinical workflows, ensuring accurate electronic documentation and timely issue resolution to maintain operational integrity.
  • Analyzed electronic patient information to identify documentation discrepancies and clinical trends, contributing to improved patient safety and care quality.

Agency RN, Pre/Post Surgical Unit

4 Months
Saint Francis Hospital | Memphis, TN | 09.2024 - 01.2025
  • Reviewed and validated electronic patient information to ensure accuracy of histories, allergies, medications, orders, consents, and procedural documentation for optimal patient care.
  • Identified discrepancies and potential safety concerns during chart review, coordinating information among nursing, anesthesia, surgical, and physician teams to enhance patient safety.

Travel RN, Medical/Surgical/Cardiac Stepdown

1 Month
Houston Methodist | Houston, TX | 07.2021 - 08.2021
  • Leveraged electronic clinical systems in high-acuity environment to enhance documentation accuracy, facilitate information exchange, and improve care coordination.
  • Contributed to COVID-19 nursing research by collecting and analyzing clinical data to support evidence-based practices.

Travel RN, Float Pool

3 Months
Indiana University Health | Bloomington, IN | 09.2020 - 12.2020
  • Utilized Epic in Medical-Surgical, Telemetry, and COVID-19 workflows to enhance patient care through efficient EHR navigation.
  • Facilitated admissions, discharges, monitoring, and care coordination using electronic communication and documentation systems to streamline patient processes.

Registered Staff Nurse, Medical-Surgical/Telemetry

3 Years 3 Months
Baptist Memorial Hospital DeSoto | Southaven, MS | 05.2017 - 08.2020
  • Documented, retrieved, reviewed, and communicated clinical information using Epic to support efficient inpatient workflows.
  • Guided colleagues in EHR navigation and troubleshooting to enhance team understanding and patient care.

Education

Bachelor of Science in Nursing

Mississippi University for Women | Columbus, MS | 01-2016
  • Cum Laude
  • Sigma Theta Tau Honoree
  • GPA: 3.75

Associate Degree in Nursing

Northwest Mississippi Community College | Senatobia, MS | 01-2014
  • Phi Theta Kappa
  • GPA: 3.57

Skills

Epic EHR | Cerner EHR | Clinical Systems | Clinical Applications | EHR Workflow | Clinical Workflow Analysis | EHR support | End-User Support | Staff EHR Training | Epic Reporting | Documentation support | Data Integrity | Process optimization | Patient Safety | Quality enhancement | Microsoft 365
EHR Platforms: Epic | Cerner
Epic: Hyperspace | Flowsheets | MAR/BCMA | Orders | Results Review | Secure Chat | Discharge Documentation | Care Everywhere | Rover | Reporting
End-User Support: EHR troubleshooting | System navigation | Workflow guidance | Staff education | Clinical documentation support
Microsoft 365: Excel | Word | PowerPoint | Outlook | Teams

ADDITIONAL RELEVANT EXPERIENCE

  • Duke Raleigh Hospital — Travel RN, Medical/Surgical Oncology (2017): Epic clinical documentation, interdisciplinary communication, care coordination, and discharge workflows.
  • Duke Regional Hospital — Travel RN, Post-Operative Unit (2016–2017): Epic workflows; evidence-based practice project implementation and nursing competency development.
  • Palms West Hospital — Travel RN, Medical/Surgical Telemetry | OR Nurses Nationwide — Agency RN, Medical/Surgical Telemetry | Cape Fear Valley Medical Center — Travel RN, Progressive Care | Jackson Madison County General Hospital — Travel RN, Urology/Renal | Methodist Extended Care Hospital — Staff RN, Long-Term Acute Care.

Timeline

Agency RN, Pre/Post Surgical Unit
Saint Francis Hospital
09.2024 - 01.2025
Registered Nurse, Corporate Float Pool
Methodist Le Bonheur Healthcare
09.2021 - Current
Travel RN, Medical/Surgical/Cardiac Stepdown
Houston Methodist
07.2021 - 08.2021
Travel RN, Float Pool
Indiana University Health
09.2020 - 12.2020
Registered Staff Nurse, Medical-Surgical/Telemetry
Baptist Memorial Hospital DeSoto
05.2017 - 08.2020
Northwest Mississippi Community College
Associate Degree in Nursing
Mississippi University for Women
Bachelor of Science in Nursing
Jacqueline HughesRegistered Nurse