Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jacqueline Johnson

Jacksonville,NC

Summary

Professional assistant with experience in managing executive schedules, coordinating meetings, and handling confidential information. Strong focus on team collaboration and achieving results. Reliable in adapting to changing needs and trusted for efficiency. Skills include calendar management, travel arrangements, and effective communication. Known for organizational skills and proactive problem-solving.

Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.

Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Overview

36
36
years of professional experience

Work History

Personal Assistant

Personal Touch Home Care Services
02.2024 - 05.2024
  • Maintained appropriate filing of personal and professional documentation.
  • Oversaw personal and professional calendars and coordinated appointments for future events.
  • Maintained confidentiality and discretion while handling sensitive information relevant to company operations.
  • Improved time management of the executive through effective prioritization and organization of tasks.
  • Served as first point of contact for incoming visitors or phone calls, ensuring prompt responses or directing inquiries appropriately.
  • Coordinated events and functions with attention to detail ensuring successful execution.
  • Contributed to a positive work environment through professional demeanor and strong interpersonal skills.
  • Completed household tasks by assisting with laundry, light housekeeping and grocery shopping.
  • Handled incoming mail, bills and invoices and completed appropriate actions.

Office Assistant IV

Elizabeth City State University
01.1998 - 08.2001
  • Use computers for various applications, such as database management or word processing.
  • Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
  • Create, maintain, and enter information into databases.
  • Set up and manage paper or electronic filing systems, recording information, updating paperwork, or maintaining documents, such as attendance records, correspondence, or other material.
  • Operate office equipment, such as fax machines, copiers, or phone systems and arrange for repairs when equipment malfunctions.
  • Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs.
  • Complete forms in accordance with company procedures.
  • Make copies of correspondence or other printed material.
  • Prepared and edited documents to produce precise, accurate and professional communication.
  • Streamlined communication within office, ensuring timely dissemination of important information to all staff members.

Office Assistant III

Employment Security Commission
10.1992 - 09.1995
  • Create, maintain, and enter information into databases.
  • Compose, type, and distribute meeting notes, routine correspondence, or reports, such as presentations or expense, statistical, or monthly reports.
  • Arrange conference, meeting, or travel reservations for office personnel.
  • Open, read, route, and distribute incoming mail or other materials and answer routine letters.
  • Conduct searches to find needed information, using such sources as the Internet.
  • Review work done by others to check for correct spelling and grammar, ensure that company format policies are followed, and recommend revisions.
  • Establish work procedures or schedules and keep track of the daily work of clerical staff.
  • Administering typing tests and scheduling appointments for unemployment.
  • Maintained confidentiality in handling sensitive information while performing administrative tasks.
  • Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
  • Expedited document processing with accurate data entry and timely filing.

Secretary

Mitchell Ratliff and Best
06.1988 - 09.1992
  • Prepare and process legal documents and papers, such as summonses, subpoenas, complaints, appeals, motions, and pretrial agreements.
  • Mail, fax, or arrange for delivery of legal correspondence to clients, witnesses, and court officials.
  • Receive and place telephone calls.
  • Organize and maintain law libraries, documents, and case files.
  • Schedule and make appointments.
  • Make photocopies of correspondence, documents, and other printed matter.
  • Assist attorneys in collecting information such as employment, medical, and other records.
  • Prepare and distribute invoices to bill clients or pay account expenses.
  • Draft and type office memos.
  • Entered data into system and updated customer contacts with information to keep records current.
  • Maintained electronic filing systems and categorized documents.
  • Streamlined communication processes, resulting in faster response times to internal queries.

Education

Associate of Science -

Miller Monte
Clinton, NC
03-2019

Associate of Applied Science - Paralegal Studies

Elizabeth City State University
Elizabeth City, NC
05-1983

Skills

  • Time management
  • Multitasking and organization
  • Customer service
  • Strong work ethic
  • Creative thinking capacity
  • Strong problem solver
  • Detail-oriented mindset
  • Advanced interpersonal skills
  • Discretion and confidentiality
  • File and database management
  • Organizing and preparing meetings

Timeline

Personal Assistant

Personal Touch Home Care Services
02.2024 - 05.2024

Office Assistant IV

Elizabeth City State University
01.1998 - 08.2001

Office Assistant III

Employment Security Commission
10.1992 - 09.1995

Secretary

Mitchell Ratliff and Best
06.1988 - 09.1992

Associate of Science -

Miller Monte

Associate of Applied Science - Paralegal Studies

Elizabeth City State University

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